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Reviews of El Somni Ibiza Dream Hotel by Grupotel

5 out of 5
El Somni Ibiza Dream Hotel by Grupotel
Cala San Vicente s/n, Sant Joan de Labritja, Ibiza

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 109 reviews" "
Rating 8 - Good. 41 out of 109 reviews" "
Rating 6 - Okay. 10 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria, London

Stayed 5 nights in Jul 2023

8/10 Good

RAINA

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Staff lovely but service around pool area slow. Rooms small but spotless. Food and drinks at hotel very expensive.
Stayed 7 nights in Jun 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is fantastic. The grounds are gorgeous. The rooms are barebones. You need to request basics like shampoo and Kleenex. Rooms are clean and pretty quiet.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cynthia, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was just perfect. The hotel is beautiful, and the staff were accommodating. Everything was spectacular.
Stayed 4 nights in Jun 2023

2/10 Terrible

Alexandra

Stayed 5 nights in Jun 2023

4/10 Poor

Daniel

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The beach is wonderful, very family oriented and not at all crowded like other beaches in Ibiza, but with little choice when it comes to accomodation. Grupotel is quite outdated in terms of facilities, but provides a nice beach view. The staff was the most unpleaseant part of the experience, being very rude in general and very rude specifically at the restaurant - where their main duty was to clean tables and quickly prepare them for the next guest (which creates a canteen atmosphere). Restaurant hours are too early and quite short, resulting in literally being sent out with a 'you need to leave' by the staff when the meal time was up (9:30pm at dinner). Even if you were finishing eating/drinking, they would repeatedly ask you out until you'd leave the table. Staff would then stay eating alone at the restaurant until late hours. Although we brought our own shower products, they wouldn't even replace the small amenities to e.g. wash hands.
Stayed 9 nights in Aug 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great.
A good clean hotel with friendly staff. Very quiet area with only three hotels and four restaurants and nothing else to do. Good place for relaxing but have to drive to do anything more.
Stayed 2 nights in Sep 2022

4/10 Poor

IVAN SOLDAN

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very poor standards 4 starts hotel. The staff was simply excellent, but the hotel itself is old and doesn’t seems to be a 4*. Also, the food in the half board is not great.
Stayed 3 nights in Jul 2022

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful.
Stayed 5 nights in Jul 2022

10/10 Excellent

Jet

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My daughter, my mother and I all really enjoyed it. The area attracts the quiet and considerate types, like families, older couples and romantic couples. The kids enjoy the buffet. The sea is very clear and rock free. If you swim out a little you will see lots of pretty fish. The locals restaurants at the end of the beach are pricy but very tasty and friendly (worth booking if going wt peak times on weekends). I was happy.
Stayed 7 nights in May 2022
Response from Cristina on 13 Jun 2022
Thank you! we are very happy to know that you enjoyed your holiday. Kindly regards,

10/10 Excellent

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 4 nights in Oct 2021

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ibiza Hotel
Excellent experience. Hotel is a on relatively private beach. Meals at the hotel were very good.
Stayed 2 nights in Oct 2021

10/10 Excellent

parisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We had a great sea view and good breakfast. We enjoyed our stay. The only thing can be improved is the staff working in the resturant! They are not friendly and never mind about your request. Once we asked to clean the table but no one did it until we changed our table and the other time we asked to open the parasol and no one was helping.
Stayed 5 nights in Sep 2021

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good beach
Property is clean and well-tended. Staff is friendly and attentive. Property is for adults-only, which makes it quiet. Get a beachfront room if possible. Beach is small and clean with beautiful mountain views. Due to size and limited hotels on the strip, the beach is not crowded. Breakfast was fine, nothing spectacular, but serviceable. To get around to rest of Ibiza, you must have a rental car.
Stayed 1 night in Sep 2021

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Great location but slightly dated rules
Location of the hotel is fantastic but the waiting staff (particularly at breakfast) are a little ‘over-attentive’ and rude. The cleaning staff clean too early! Fixtures are a little tired and extra charges (for safe key and towels etc) is annoying.
Stayed 3 nights in Sep 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
We had a wonderful stay. The reception staff were very friendly and efficient. The view from our room was amazing and we have already decided to go back and stay at the same hotel.
Stayed 3 nights in Aug 2021

6/10 Okay

Michael, New York

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the hotel is on a great beach, most of the staff are friendly. When we asked for a kettle they got us one, they were nice. The hotel however is a little run down. there was a safe in the room but to use the safe you need to pay for the key. That's weird
Stayed 5 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
View is nice, but that's it. Do yourself a favor and rent an efficiency in town and a car, save the money and stay away from these hotels. Between the rude staff, hard beds, almost non-existent wifi and the 20 to 40 minute drive to anywhere else, wish we did.
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Lovely breakfast, pool area amazing. Location of the hotel is very good. Rooms good, what you can expect from a 3 star hotel
Stayed 2 nights in Jul 2021

8/10 Good

Akay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wedding Weekend
A lovely hotel a bit further from airport than expected but stayed as close to friends wedding venue. Perfect for beach. Staff very good, my only complaint would be the mattress on the bed was a little on the firm side for me but rooms were a good size and all have a sea view. Beautiful.
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Large imposing hotel that destroys a once beautiful cove. Everything was fine. Feels a bit outdated. Did really enjoy the tennis courts.
Stayed 1 night in May 2018

10/10 Excellent

wendy , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 day break in october
good food best beach location and sunny and warm hoping to return next october
Stayed 4 nights in Oct 2017

10/10 Excellent

Elizabeth, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach
We absolutely loved our stay here. This hotel is RIGHT on the beach, about a 40 minute cab ride from Ibiza airport. The view from our balcony was stunning. I can't stress just how beautiful this beach is. There were only a few other hotels that shared the same beach, with a few different restaurants, bars, and shops scattered around. The whole area is sort of secluded because it's in a cove, so the beach wasn't overrun with people. The staff were so friendly and very helpful. The only complaint is their dinner buffet, which we only tried once, was overpriced for what was actually served - the food wasn't the best, and the selections were pretty minimal. With that being said, the breakfast buffet was better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, Great location
Hotel was good value and in a lovely location. Hotel staff were generally friendly and helpful. Unfortunately the hotel failed to fix the overflow on the toilet which was running constantly during our stay and audible, despite being asked several times (I think they did send someone to the room). We had a lovely view from our room on the 4th floor. The resort is very nice but be warned things close out of season and you will need a car to see the best the island has to offer from here. We only had breakfast at the hotel but there was a good selection, and the staff were attentive. Also one of the best beaches on the island.

8/10 Good

Asriel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very remote location
Great relaxing break on a lovely beach. It's a little out of the way, but if you're in Ibiza to relax, it's a great choice. Breakfast is above average nothing more. The reception staff are great and very helpful. The local supermarkets are very small and there is a limited choice of restaurants close by. The beach location is great and only 30secs from the room :D I would recommend for a few days.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great destination, great holiday!
Stayed here for a week and would definitely go back! Nice hotel, great staff, amazing resort!

10/10 Excellent

Carina, romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, on the beach
The upgraded room is so clean and everything new. The view is wonderful.the food eccellent. Totally recommend the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice area
Nice and relaxing place

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waanzinnige locatie en hotel! In een van de mooiste baaitjes van het eiland! Gelegen in het ruigere noorden van Ibiza. Kamers, service, ontbijt, uitcheck tijd en opfris mogelijkheid na uitchecken ( eigen kamer ) zijn een groot pluspunt! Op zoek naar modern 5 sterren relaxen in ibiza stijl hotel met geweldige faciliteiten.. boeken!
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
It is far from being a 5 stars hotel - more like a 3.5. The service and the friendliness was terrible. You never felt welcome. The only reason I would not give it a lower rating was because of the location of the hotel - on the beach. I would go back to the beach another time but would not stay at this hotel
Stayed 7 nights in Aug 2023

10/10 Excellent

Fabian Johannes Petrus Hendrik van der

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have an exellent vacation!!
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in this region
The best hotel in the Cala San Vicent region. The reception staff is super friendly, the hotel reception & rooms are quite modern & new, and the proximity to the beach is wonderful. Only downside was the service at the restaurant. It is a bit inconsistent and our orders were not always correct but we still recommend this hotel!
Stayed 9 nights in Jul 2023

10/10 Excellent

Marte

Travelled with group
Fantastisk hotell og service
Stayed 7 nights in Jul 2023

10/10 Excellent

Ahlam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Superbe hôtel, devant une plage magnifique ! Restaurants sympas dans l’hôtel, pas eu besoin d’aller très loin Je recommande à 100%
Stayed 2 nights in Jul 2023

8/10 Good

Katie

Liked: Staff & service
zeer vriendelijk en behulpzaam personeel uitgebreid ochtendbuffet zeer goed restaurant! prachtig uitzicht mijn dochter was jarig, er werd gezongen bij het ontbijt, ze kreeg cava en macarons op de kamer. er is een afgesloten parking met code - in de kamers zijn geen producten, zakdoeken, haakjes voor handdoeken ( badkamer) aanwezig. - voor een 5 sterren hotel moet ( ik vergelijk met ME ibiza van vorig jaar) er de hele dag water beschikbaar zijn om te drinken. - lakens zijn nooit ververst tijdens deze 8 dagen! Een aanrader voor wie een rustige vakantie wilt!
Stayed 7 nights in Jun 2023

10/10 Excellent

Christian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traumhafte Lage. Reichhaltige Auswahl an Speisen. Sehr freundliche Mitarbeiter.
Stayed 6 nights in Sep 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Staff are very helpful and accommodating. The hotel is a little tired. The cleaning of the room appeared ok. I would recommend this hotel.
Stayed 4 nights in Sep 2022

6/10 Okay

María

Stayed 3 nights in Aug 2022

8/10 Good

Patricia

Stayed 3 nights in Aug 2022

10/10 Excellent

martina

Stayed 3 nights in Jul 2022

8/10 Good

suzanne van der, Den Haag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne (wat ouderwetse) accomodatie. Rustig gelegen. Heerlijk voor een paar dagen relaxen. Wel erg afgelegen.
Stayed 3 nights in May 2022

10/10 Excellent

Begoña

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones espaciosas y limpias con vistas al mar.
Stayed 4 nights in May 2022
Response from Cristina on 13 Jun 2022
Buenos días, nos alegra que haya disfrutado de sus vacaciones con con nosotros. Gracias y saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
El lugar es muy recomendable, en buen estado. Sólo le faltaría un poco de actualización en la deco
Stayed 3 nights in Oct 2021

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para disfrutar de una buena playa
Al lado de una excelente playa de arena, tranquila y con duchas. La piscina del hotel está muy bien cuidada.
Stayed 7 nights in Sep 2021