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Hostería Hacienda Pueblo Viejo

Property class: 3
Hotel in Natabuela with full-service spa and sauna

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Hostería Hacienda Pueblo Viejo welcomes guests with tranquil gardens, a game room, and a quiet library. Enjoy rejuvenating spa treatments and a refreshing indoor pool. Practical amenities include free in-room WiFi and convenient laundry facilities.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Double Room

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Triple Room

  • 430 sq ft
  • Sleeps 5
  • 3 Double Beds
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About the area

Map
Jorge Rivadeneira y Panamericana Norte, Natabuela, Imbabura, 100252

Getting around

  • Ibarra Station
    19 min drive

About this property

Hostería Hacienda Pueblo Viejo

Property highlights
At Hostería Hacienda Pueblo Viejo, you can look forward to a garden, an arcade/games room and a library. Take some time to relax at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • Babysitting (surcharge), a front desk safe and a ballroom
Room features
All guestrooms at Hostería Hacienda Pueblo Viejo boast comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with satellite channels
  • Free infant beds, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: USD 5 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 5 per pet, per stay

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 5.00 for adults and from USD 3 for children
  • Pet fee: USD 5 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Hostería Hacienda Pueblo Viejo Hotel Atuntaqui
Hostería Hacienda Pueblo Viejo Hotel
Hostería Hacienda Pueblo Viejo Atuntaqui
Hostería Hacienda Pueblo Viejo Hotel Natabuela
Hostería Hacienda Pueblo Viejo Natabuela
Hotel Hostería Hacienda Pueblo Viejo Natabuela
Natabuela Hostería Hacienda Pueblo Viejo Hotel
Hostería Hacienda Pueblo Viejo Hotel
Hotel Hostería Hacienda Pueblo Viejo
Hosteria Hacienda Pueblo Viejo
Hosteria Hacienda Pueblo Viejo
Hostería Hacienda Pueblo Viejo Hotel
Hostería Hacienda Pueblo Viejo Natabuela
Hostería Hacienda Pueblo Viejo Hotel Natabuela

Frequently asked questions

Does Hostería Hacienda Pueblo Viejo have a pool?

Yes, this property has an indoor pool.

Is Hostería Hacienda Pueblo Viejo pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per stay.

How much is parking at Hostería Hacienda Pueblo Viejo?

Self-parking is free at this property.

What time is check-in at Hostería Hacienda Pueblo Viejo?

Check-in begins at 2 PM.

What time is check-out at Hostería Hacienda Pueblo Viejo?

Checkout is at noon.

Where is Hostería Hacienda Pueblo Viejo located?

Situated in Natabuela, this spa hotel is within 9 miles (15 km) of La Merced Park, Basilica La Dolorosa and Ibarra Cultural Center. Central Bank Museum - Ibarra and Condor Park are also within 9 miles (15 km).

Can I cancel my reservation for free at Hostería Hacienda Pueblo Viejo and receive a full refund?

Yes, Hostería Hacienda Pueblo Viejo offers free cancellation on select room rates, because flexibility matters! Please refer to Hostería Hacienda Pueblo Viejo cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostería Hacienda Pueblo Viejo Reviews

6.6

7.6

Cleanliness

6.0

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
El lugar es muy bonito y bien ubicado. Sin embargo el personal y los servicios no fueron buenos. Había muchísimo polvo al punto de causar alergias. De igual manera al momento del check in no había nadie esperando. Cuando llegamos nos dijeron que el restaurante iba a estar abierto hasta las 9 pm, fuimos a las 8:15 y ya habían cerrado la cocina, por lo que toco salir del lugar a buscar restaurante en Ibarra. El desayuno estuvo normal. Al momento del Check out invadieron la privacidad. Se supone que el Check out se hace a las 12 pero llegaron a las 11 a golpear la puerta para que ya nos vayamos. Nos dieron literalmente 10 minutos para salir aunque faltaba todavía una hora, y la persona estando con una muy mala actitud.
Stayed 1 night in Feb 2021
Verified

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, room comfort

Esperaba más

La atención es buena, pero el olor a humedad en las habitaciones es bastante fuerte, hay mucho descuido en cuanto al aseo de la hostería, los muebles que están en la recepción y en la parte del área de televisión están muy sucios, y debajo de los cojines hay basura y polvo, lucen bastante descuidados, también vi popó de perro por varios lugares, lo que atrae moscas, se debería advertir a los huéspedes que van con mascotas que recojan sus desechos. En resumen creo que es un espacio muy bonito, pero que le falta bastante por explotar y cuidar sobre todo en lo que a limpieza se refiere.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the staff Service, the location, the room was comfortable and clean. Also the breakfast was good. All in all a very good option for the price.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Bastante bueno, muy limpio y tranquilo

El personal muy atento y de trato agradable. El único problema fue que no estuvo funcionando la piscina y no había agua caliente en la habitación debido a un daño del sistema de calentamiento; sin embargo, el momento de realizar el check out y el pago, se disculparon por los inconvenientes y me obsequiaron un 20 % de descuento.
Stayed 1 night in Jan 2018
Verified

8/10 Good

the Trauts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hacienda hotel built in the 18th century

We were so pleased to have booked this place. As soon as we got there, Maria (la ingeniera), owner of the hosteria welcomed us as we were family. The place is absolutely gorgeous. Built by the "jesuitas" in the 18th century, this renovated hosteria takes you back in time. Miguel, one of the front desk employees, took care of us the whole time we were there as if we were royalty! No kidding... anything we asked for he took care of it right away! The room was beautiful and very spacey. The restaurant and its server (forgot his name.. long braided haired man from Otavalo) gave us a five star service! All in all, we recommend this place to anyone. If you want q five star service in the middle of the Andes mountains, this is the place to go :-)
Stayed 1 night in Nov 2017
Verified

4/10 Poor

PAULINA

Disliked: Cleanliness, property conditions & facilities, room comfort

Jamás regresaría

LA HACienda tiene habitaciones húmedas mi habitación tuvo un cartón en la ventana. La.comida cara y la piscina estaba fría el.jacuzzi sucio. El.precio.no representa para nada al lugar. Lo más decente fue.El trato de los.empleados y las.fotos.en la.capilla
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay ...

This is a converted monastery / retreat center that is really comfortable, and has not only breakfast but a full dining room with a great dinner. It's right near Cotacahi and Lake Cuicacho. Staff is super friendly, breakfast is great. Two issues to be aware of: (1) it's hard to find and there and Google Maps had old road configurations which didn't work :( (2) the facility and gardens could use a little bit of tender loving care. All in al it was a great stay.
Stayed 1 night in Sep 2017