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Reviews of Grand Marshal Inn

2.5 out of 5
Grand Marshal Inn
9820 100 Avenue, Hythe, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 84 reviews" "
Rating 8 - Good. 38 out of 84 reviews" "
Rating 6 - Okay. 8 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mohan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Right beside the Legion so perfect for what I was there for. Clean and reasonable rate.
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk clerk was super accommodating and friendly. Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing stay! We had a great nights sleep and a great breakfast. The staff are awesome and very nice. 10/10 recommend this hotel!!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an older small town property, It needs a little polish but it has it where it counts. The staff is very professional, its clean rooms are well appointedand quiet, the food is good.
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Taylor Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Nick

Stayed 2 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We had a comfortable stay. Friendly people!
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Let’s start with this. The ladies we encountered while our one night stay were the friendliest people you could ever encounter. The check in was as pleasant as one could hope for and truly made you feel like if there was anything you need, they got it handled. The tavern was exactly what we had hoped for. Nice big and open. We had some drinks, played the machines and had a good supper. Waitress overheard my gf and I talking about how we wished we had a deck of cards to play some rummy, within a minute we had that deck of cards along with pen and paper. Now with the negatives. What self respecting establishment in northern Alberta doesn’t have Sportsnet or some way to show the Oilers games? Hey owner, maybe that’s why your amazing bar is always empty? Also, not having the option to have breakfast onsite is a major downside to this place. But as a whole, we enjoyed our stay. Oh, the pillows on the bed were perfect. I greatly considered stealing these pillows.
Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Oct 2023

10/10 Excellent

Dawn, Prince George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel, but the rooms are very clean and comfortable. I stayed for 3 nights and slept incredibly well. I would definitely stay again.
Stayed 3 nights in Aug 2023

6/10 Okay

Lynda

Stayed 1 night in Aug 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Shae

Stayed 2 nights in Jul 2023

8/10 Good

Elizabeth

Stayed 1 night in Jul 2023

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce quiet hotel, Hythe is a pretty small town, we were there for a wedding, pleasantly surprised with the room. Comfy bed, bagged breakfast, restaurant on site. Will stay again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay!
Stayed 5 nights in Aug 2022

10/10 Excellent

brenda

Stayed 1 night in Jul 2022

8/10 Good

Niranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good.
Stayed 3 nights in Jul 2022

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We simply blasted in, slept, showered packed and left. We didnt really check anything out except for our room. The staff were amazing!
Stayed 1 night in Jul 2022

6/10 Okay

Valerie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a nice place to stay but they charged me $25 a night more than was shown on Expedia.
Stayed 2 nights in Jul 2022

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jul 2022

10/10 Excellent

Erwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
The stay was good, the room had an excellent bed and was clean. Big and roomy and comfortable
Stayed 1 night in Jul 2022

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very personable staff. Friendly and helpful.
Stayed 1 night in Jan 2022

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive for what little you got.
Was expensive and no free breakfast . Got a bag breakfast. Had to ask for hair dryer , etc . Much different than any other hotel I’ve stayed in. Won’t be staying in your hotel again unless have too as last resort.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
Very pleasant staff, clean and comfortable rooms
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Average
A bit pricey for what it is and the location, but overall it was ok,
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly!!!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. I was traveling with a small dog and they upgraded me to a main floor, king bed room so it would be easier for me to take the dog outside. Just a wonderful place. Room was comfortable, bed and pillows extremely comfortable. Had a clubhouse for dinner and it was huge; stacked high with fresh turkey (not sliced processed meat). Overall, a great place to stay.
Stayed 1 night in May 2021

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has been renovated and is awesome.
Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location. Clean rooms. However no breakfast or anything available. Restaurant doesn't open until noon. The front desk staff who checked us in was fantastic but the one who checked us out was not. She never asked about our stay, and was not interested in guest services.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was good and great service. Beds were comfortable and clean rooms. Just wish there was better water pressure in the showers.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable, friendly and helpful staff. Room was clean and comfortable. Location was ideal for our visit to the area. On site restaurant was handy and welcomed. Price was reasonable for the area.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was fantastic. Hotels normally come with irons, blow dryers, moisturizer, and conditioner. (hard to travel with these items.) This hotel did not have them? Otherwise great stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on the late side to find out we had booked the property for the prior night. Staff and manager were great about applying that reservation to the next day, so no extra charge. Staff was helpful and friendly!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the room was clean and they kept it that way. A better than expected stay in a very small Alberta town.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet the food was very good (just did breakfasts)
Stayed 3 nights in Aug 2019

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place - I messed up my reservation but they made the required adjustments and everything went well!
Stayed 1 night in Jul 2019

8/10 Good

Barbara

Liked: Room comfort
Grand Marshall Hotel, Hythe, Alberta
We enjoyed our stay & kitchen help was very attentive. At check in the lady had a hard time figuring things out as we also added another night. We checked in on Wed. & Thurs AM we received a fraud warning on the credit card we had used...someone had shopped online at Walmart, so no knowing where it was, but they bought $188. worth of goods on our credit card! Not sure if it was someone from the hotel but it seems suspicious to me??! Of course our bank cancelled the credit card but that also made it difficult for payment & for using another credit card! Wonder if anyone else has had that experience? Now because our credit card was cancelled, we have problems with other payments that were on automatic payment from that card, so is a real pain...just because someone decided not to be honest!! Hopefully staff members are well screened!
Stayed 4 nights in Jul 2019
Response from Alex on 13 Jul 2019
Dear Barbara, Thank you for your review. I am very sorry to hear about the credit card fraud but be assured the staff from the hotel had nothing to do with this. The ladies working at the front desk have been there for over 3 years and are extremely trustworthy and respectable. I have personally never heard of any similar issues. The card provided to Expedia during the booking is only accessible by myself. No one else has access to the cards information. Please let me know if there’s anything I can help with. It is a very annoying situation, I had it happened to me a couple of times. Kind Regards, Alexandre Zune Managing Partner

8/10 Good

Blonde, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded and quiet. Comfy beds, clean rooms. No issues!
Stayed 2 nights in Jul 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who went out of their way to make things good for you. The bathroom was very small, but beds comfy and clean, so we were happy. Needs basic needs like hairdryer, larger mirror etc.
Stayed 6 nights in May 2019