Huntsville Trip

The room and bed were great. Upon arrival, I found a note on my door stating the property would be doing upgrades the week I was there and access to my room would be required by workers. When I called the front desk, the woman verified that was correct. I did express that wasn’t ok with me, I didn’t want workers randomly showing up and being in my room. The clerk became defensive and dismissive. It was rude and I didn’t appreciate booking a room and then showing up to the possibility of workers in my room. It felt like a pretty big ask. Just shut down what you need to renovate and don’t disturb your guests.

No complimentary water. You have to be an Elite Hyatt member or a bottle of water is $3. Breakfast, I believe ended at 9:30 am, which is way too early. The toilet was a little loose at the bottom, so it moved. Also, they didn't give me any info, on anything, just a key and a room number. No list of local restaurants (that deliver), etc. No coupons, of any sort... No local activities...

Staff was really helpful, room was clean, ac worked really well. Overall a great stay. Will book again!

Everything was amazing

Outdated hotel. Otherwise fine