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"Staff is professional and always open for to give a hand or find good solutions. I didn't heard "i am sorry" but "we will find a way". That's the meaning of 5* international standard. There is only one to report negativ: "sound proofed" - in Vietnam that's almost not true, the traffic noise is always to hear because I couldn't find just one hotel in 9 years with double layer glass windows. "

"Good for overnight trip. Onsen is very relaxing."

"Excellent room, very large. All included and convenient location"

"Beautiful hotel. Spacious and clean room. We enjoyed using the pool and the food was amazing. It was a short taxi ride from everywhere that we wanted to visit."

"Was exactly as described. Staff were amazing! Breakfast was the best by far of all the places we’ve stayed on this trip. Something for every taste. Highly recommend!"

"Staffs are so kind and helpful. Breakfast is very good."

"The staff at the hotel were wonderful but the hotel itself is aged. But the location was great. You can walk out the door and night life is right there. Great for young travelers. "

"The room was great Great staff "

"Our room was large, clean and comfortable with a lovely private balcony. We didn’t use all of the many amenities but did dip our feet in the perfectly temperate pool, and enjoyed a night cap in the rooftop bar. The staff were kind and accommodating, including arranging an excellent private driver (Peter) to drive us to Danang via the Hai Van Pass. I’d stay here again."