8/10 Good
David
Travelled with group
13 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This mountain resort is in a beautiful area conveniently located near Los Pueblos Mágicos of Hidalgo. We stayed in the basic room as the others were quite expensive and the room was very basic. No AC and the only ventilation is the windows. The area houses ducks and chickens as well as other forest animals and can get quite noisy early in the AM. They have several pools with one being exceptionally warm and comfortable. They have an amazing Tobogán or super long enclosed pool slide which was awesome and a Tirolsea (zip line) which we did not use. The restaurant was good and reasonable. When we arrived there was almost nobody there and the next afternoon a few bus loads of kids arrived and the place turned into a zoo for the afternoon. Good thing we got our swim in early. No washcloths were available and the maid took my extra floormats that I requested. Super friendly staff. Be aware, the town nearby closed down early on weekdays including restaurants. We were forced to eat at the resort's restaurant and it turned out to be pretty darn good.
David
Stayed 2 nights in May 2024