2/10 Terrible
Nicole
Travelled with family, Travelled with family and small children
30 May 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was very old and outdated. Nothing really worked. Our key cards didn’t work when we first checked in and through out our stay we had to get them changed out three times. There was one lady that checked me in that was very nice and professional. But there was one guy that worked the overnight shift and I went down to ask for linen sheets for the pull out bed and he was sleep the entire time. I tried to wake him up several times and he half was woke up and then feel right back to sleep. I’m not sure if he had a medical condition or he was on drugs but he was very inebriated and out of it. I’m think he was on drugs. I paid over $400 for a three night stay and the WiFi never worked during the day and it barely worked at night. The tv was so old that the remote would barely work. The breakfast was very nasty and the food tasted awful and old like it had been there for months and it made my daughter stomach hurt after eating the food. The room was cleaned good when we got there we found mini bottles of alcohol from the last people that were there. We also had to pack all of our items to the room by hand because there were no trolley available because the were hidden behind the desk in the office. One of the rooms did not have a blow dryer and my daughter went to ask for one and the guy that was on drugs said he would get one and bring it to our room. We waited for 30 minutes and no one came. This by far the worst Marriott I have been to!!!
months i
Nicole
Stayed 3 nights in May 2024