Thank you for your review, Tyreek. We were so disappointed we couldn't welcome you as planned due to our guest screening process. We understand travel plans can be disrupted at the last minute, and we wish you the very best as you continue your journey. We hope you were able to find suitable alternative arrangements.

Thank you so much for your fantastic review, Candice! We're thrilled to hear that the apartment lived up to the photos and that you found it clean and modern. We strive to provide a comfortable and stylish space for our guests, so your feedback is much appreciated.We would love to have you stay with us again in the future!

Thank you for your review, Timothy. We are deeply sorry to hear that your stay did not meet your expectations. We truly appreciate your feedback regarding the issues you encountered during your stay. This is not the kind of experience we want our guests to have.We will take immediate action to address the concerns you have raised, including repairs, restocking necessary supplies, and possibly adding some cozy touches.Thank you again for bringing these issues to our attention. Your feedback is crucial in helping us improve our services.

Dear Trinette: We are so happy to have delivered an enjoyable experience during your stay in Houston. Thank you for taking a moment to compliment our Guest Support team who was pleased to be of service throughout your visit. We look forward to welcoming you again soon!

Thank you, Emonye!

Dear Desiree: Thank you for staying with us. We will be reaching out directly to gain insight into your experience.

Dear Erica: Thank you for your review. We would look forward to hosting a 10/10 experience upon your next visit!

Dear Alexandria: Thank you for your positive feedback! It was our pleasure to be of service throughout your stay. For all Locale guests, we have a team available 24/7 just a text or phone call away. We look forward to hosting you again soon.

Dear Paul: Thank you for your detailed feedback. We are happy to read that you enjoyed the layout and comfort of your Locale apartment. However, we very much regret that your stay was inconvenienced by unforeseen noise disturbances outside of the building. It is our hope to welcome you back for a 5/5 experience. Thanks for choosing Locale!

Dear Antoinette: Thank you for taking time to share feedback based on your stay with us. We sincerely regret that your experience fell short of expectations. Our team is available around-the-clock to provide assistance to guests; if we had been made aware of your observations, it would have been our pleasure to address your cleanliness concerns quickly and to your satisfaction. We know we can deliver an exceptional product, and we hope for an opportunity in the near future to share this with you. Thank you again.

Thank you, Christopher, for your review! I am so glad that our guest services team was able to swiftly find you a comfortable alternative and that you ultimately enjoyed your stay with us. Based on your feedback, we are assessing the need for blackout curtains in that unit and in others. Feedback like this is so appreciated. We hope to welcome you again soon.

Thank you, Lisa. We are delighted that you enjoyed your stay with us. We look forward to hosting you again soon at Locale!

Thanks for your feedback Christie! We're glad you enjoyed the stay and have noted to increase our terry counts in the bathroom and kitchen.

Dear Dexter: Thank you for taking time to share feedback based on your recent stay with us. We are so glad you enjoyed the apartment and that your self check-in experience was seamless. We would look forward to hosting you again soon.

Thank you, mlizz!

Dear Zachary: We are sorry that your stay with us fell short of expectations and would appreciate learning more about your experience. Please keep an eye out for an email from Locale, as I will be reaching out directly. Thank you in advance for your time, Zachary!

Thank you for taking the time to review us, Phillip! We are glad you enjoyed the property. We've taken note on your feedback about what's provided in unit so that we can improve our guests' experience. We hope to see you again in the future!

Hi Zachary, thank you for the review. We hope we can do better on your next stay with Locale.

Hi Crescent, we are sorry you are disappointed with your stay due to the cleanliness of the building's hallway and elevator. We will make sure the building's management is aware of these so that they may be able to take action.

We're glad you love the location and apartment!

We're so glad you had a great time! We will absolutely make sure the entry door gets attended to!

We're glad you had a great stay! We always make sure our rooms are clean and sparkly!

Hi Ying, we're so glad that you and your family enjoyed your stay & apologize for the disappointment of not being allowed to view spaces before reservation. Looking forward to your next visit.

Thanks Elsa! Glad you enjoyed the stay.

Thank you for the feedback, Karen!

Thank you for the feedback & for taking the time to leave us a rating! We'll pass the feedback along to our operations team.

Thank you for the review, Nezam! We're so happy you enjoyed your stay.

Thank you so much for the great score. We are so glad that you enjoyed your stay.

Thank you for taking the time to leave us this review! We're so happy that you enjoyed your stay, and hope to have you back again soon.