It is easy to contact the hotel staff by phone. It's refreshing to know that your phone request is actually noted upon arrival. Transport to the hospital nearby was convenient even though there may be, understandably, wait time to be built into your schedule.
Service was pleasant at check in time. Melissa at the front desk provided good information concerning the property, parking, room location, which is helpful.
The property is clean, well maintained, comfortable. The parking is secured. The bed is too soft to my liking but it's a personal preference.
I'd stay at this hotel again when I'm in the area.