8/10 Good
Zinnia
Travelled with family
24 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Room set up was great. Indoor pool area clean and very relaxing. Reception ladies very cordial and kind. Lobby and dining area were clean. Food area very clean and food was good. Very clean and pretty hotel!
Only one lady taking care of dining area was very rude. She kept rushing customers and telling them how many minutes they had left. My husband greeted her “Good Morning” and her response was, “You only have 20 minutes left for breakfast”. She literally closed the door when I was about to enter the dining area. I still had 7 minutes and my family had already served me a plate of waffles. I opened the door and she gave me the ugliest stare. She was making remarks under her breath for only her coworker could hear. I know it was in Spanish because I speak Spanish. I did not get her name but she was the only curvy lady with a ponytail. I know there is a time for breakfast but she didn’t have to be rude nor snappy with guests. Blessings to everyone that works there!
Zinnia
Stayed 1 night in Jun 2024