Search Spa Hotels in Hörstein

"Unacceptable stay. Bed bugs in the room and cockroaches spotted during the night. Unable to sleep and reported immediately, but no alternative room was available, leaving me stuck in those conditions at 2am. Cleanliness is extremely poor and clearly not being managed to a basic standard. The surrounding area also feels unsafe with visible street disorder and anti-social behaviour, which significantly impacts the stay. Would not return and cannot recommend this property."

"**Review for Steigenberger Icon Frankfurter Hof** I recently had the pleasure of staying at the Steigenberger Icon Frankfurter Hof, and I can't recommend it highly enough! From the moment I arrived, the staff made me feel welcome and valued. Their professionalism and attentiveness truly set this hotel apart; they went above and beyond to ensure my stay was enjoyable. The breakfast was another standout feature. The variety and quality of the offerings were exceptional, with something for everyone, from fresh pastries to hearty options. It was the perfect way to start my day before exploring the city. The hotel's location is unbeatable, right in the heart of the city, making it easy to access major attractions, shopping, and dining. I loved being able to step outside and immerse myself in the vibrant atmosphere of Frankfurt. Overall, my experience at the Steigenberger Icon Frankfurter Hof was fantastic. If you're looking for a luxurious stay with amazing staff, delicious breakfast, and a prime location, this is the place to be! Highly recommended!"

"Old rooms. Need renovations"

"Front desk employees in the morning were amazing. The front desk employee at night was kind of rude. Even though we had a do not clean sign at the door, house keeping entered the room which felt like a lack of privacy. We also kindly requested a refund for the last night as something came up and had to leave Frankfurt early to which the manager refuse to help. Overall great experience at check in but not great overall"

" The room was so clean and very good anbreakfast ."

"Staff are the number one asset of this hotel, they always look after me, I have been staying here for years. Little things like coffee in the lobby make a big difference. Early check in when available is a massive plus for international travelers that have just come off a long haul flight."