Horní Pěna Trip

Breakfast was very good. Restaurant staff friendly and efficient. Ok . So we had a problem with the air conditioning in the room. We hardly slept the first night, second night was better, third night ok. Could not open the window at night because the street was noisy so we suffered from an overheated room. We were given 2 fans which helped a bit. Hotel management did not engage with us at all until we checked out. The hotel staff tried to be as helpful as possible. The manager insisted that cool air was coming out of the ac unit but it categorically was not. The only assistance we got was late check out. The hotel was in a strange area. A lap dancing/strip club next door and a club sauna opposite. Otherwise a good location for Prague new and old town. To conclude not sold on this hotel and definitely not value for money.

The perfect location to walk around and explore the city, its sights and its cuisine. The accommodations were excellent with a great staff. It’s been updated recently and looks fantastic.

Staff is friendly and they speak Spanish

Great location. The staff were very helpful. The breakfasts were very good with lots of choices.

Friendly staff, great location and excellent facilities. My only bit of feedback to improve is get rid of the big keychain on the room key