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"After an awful 9 hour journey stepping into this hotel made it all worth while.From the reception Barnaby was most helpful I'm not easy to impress but the room was faultless.Have already booked for a break before Christmas."

"Nice hotel in a great location for Chester shopping."

"Every staff member was so helpful and courteous. The room was lovely."

"Staff very helpful .room cleaned when wanted.breakfest was very good plenty if needed.would say needs more milk and coffee in the room but everything else was o k.the swimming pool was also good to use"

"Staff customer service was second to none "

"Very comfortable and welcoming staff at reception. Room, bed, shower etc all perfect. Good to have a basic kitchen facility too. Hadn't expected that. It suited me well."

"Great stay, the bedroom was clean and comfortable. Good choices for breakfast. We had an evening meal in the bar, the staff there were lovely, We unfortunately didn’t have chance to use the leisure facilities."

"Very friendly staff "

"Very convenient for Lime st station and Empire Theatre and a good price"