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"I believe because of the way the shower spaces are designed, mold collects easily. My first room had mold on the shower floor, doors, shutters (not sure why they chose to have the shutters inside the shower) and caulking. They were kind enough to move me to another room, which had much less mold. The walls have scuffing and the floors show a lot of signs of wear. However, the lobby space is nice and the location is great - easy to walk to the ferry terminal and the airport bus is right outside. It’s also only like 15-20 minute walk to the train station. But I found I couldn’t fully relax due to the state of the room."

"Clean room, staff are courteous, breakfast should have more westerners foods. great shops and restaurants nearby."

"Good breakfast and spa"

"As always, it’s great location for everything. Almost no need to go outside to access many things on especially rainy days, JR station, shopping stores, restaurants, convenience store…"

"The 3 restaurants we tried were disappointing and pricey for what you got. The service was slow even tho they were not busy. The spa and moisture treatments we got were fantastic. Once we upgraded our room it was good before that they put us in the last room in the farthest bldg away with no windows, not even in the crazy long hallway with super low ceilings. Very claustrophobic!"

"Friendly staff"

"Found everything to very good"

"The facility is clean and modern. Staff is friendly and strained attained. Breakfast is limited with western style but lots of Japanese. I am hoping this can be improve. The location is fantastic though parking is a little inconvenient considering it is in the central of the city, it is acceptable."

"Although the room is old but the amenities are new and well maintained, food is excellent. "