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Reviews of Thien Ha Hotel and Apartment

2.5 out of 5
Thien Ha Hotel and Apartment
516-518 Huynh Tan Phat, 7th District, Ho Chi Minh City

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 85 reviews" "
Rating 8 - Good. 36 out of 85 reviews" "
Rating 6 - Okay. 14 out of 85 reviews" "
Rating 4 - Poor. 3 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

maria dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Feb 2020

2/10 Terrible

Long

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thien Ha is anything but Heavenly
I stayed at Thien Ha 3 years ago and it seems totally different as if it was not maintained at all. he bathroom walls were cracking because of humidity and towels had black stains. he bed had dirty sheets and covers. After complaining about the room to front desk they said nothing can be done as the cleaners were gone at that time. I told them we would leave in the next morning. Finally the front desk came up to check as if they needed to vouch our words. I showed him all the problems and he agreed to give us another room. I felt insulted that I had to show him the issues. The bedroom of the second room had clean sheets but the bathtub and walls had black mold. I decided to stay the night and check out the following morning. It was a waste of a stay but I would not stay in an unclean place.
Stayed 3 nights in Feb 2020

8/10 Good

RICHARD D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean & Comfortable. A lot shops around the hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Wather is amazing. Very very nice hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quieter option in HCMC
Great front desk assistance. Cheap option being outside of town center. Great gym next door (extra charge). Be aware of taxi drivers trying to overcharge you.
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Poor representation ... the pool is NOT part of the hotel and needs strict requirements to enter this removing the FUN out of wanting to pop down for a swim... this really is expedias job to vet places they advertise and take your money for??
Stayed 3 nights in Jun 2019

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!! Very clean.
Great stay. Very clean hotel. Staff was really helpful and the breakfast was excellent.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The property uses photos from a sports club at the next building. To use the pool, you have to get a voucher and copy of your passport and then walk to the sports club!!! And you cannot bring any food or beverage to swim. All alleged facilities are from the Sports Club. Other than big rooms, the hotel has none of the facilities advertised. Price was too good to be true, I suppose. Location was not ideal since it does not have the advertised facilities.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Thien Ha Hotel & Apartments for 3 weeks thinking that I could use Saigon Sports Gym next door for free. Well not anymore. Have to pay extra to use gym.
Stayed 21 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its has a very nice envirement & next to it there is a GYM & swimming pool. easy excess to other districts.
Stayed 2 nights in Mar 2019

10/10 Excellent

Blue, Koh phangan th

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Highly recommended
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel. Great staff, wonderful breakfast buffet, fair money exchange rate, unbelievably good gym and pool area attached. Hotel kept clean at all times. Downsides are things the hotel cannot control. Not a great holiday location, road hotel is located on is full of rubble and shower was very weak, probably due to local plumbing.
Stayed 5 nights in Nov 2018

10/10 Excellent

tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Excellent staffs! This time had to go to port so I booked here. Also was very anxious to use the gym behind the building , it was great! But you need to recieve a voucher and a copy of your photo id which can be giving to you at the check in counter without any hastles. For sure will come again! The breakfast not so much of a choice but the pork rib bbq was delicious!!!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bit far out but hotel was good, staff very helpful and friendly, pool was awesome rooms need a face lift ,gym was incredible, front of house staff were exellent.
Stayed 9 nights in May 2018

10/10 Excellent

Verified traveller

Stayed 11 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business and families with older kids
First, please note that the the pool cannot be used by children under 12 years of age even with an adult. It is part of a sports club and not directly owned by the hotel. We had a large front room (triple room?) with a bathtub. The room has large glass windows so it can get fairly warm during the day. We needed a fan to help cool the room when the sun was hitting directly on the windows. Otherwise it was cool enough. The beds are surprisingly comfortable for Asia since most beds in Asia are far too hard. The room was clean and large. The big step up into the bathroom might be trouble for reduced mobility people. Breakfast was good with new things everyday. Coffee was local G7 3-1 instant which is good if you like instant. Location is good if you are going to a trade show at the SECC or want to go to Crescent or Vivo malls since they are all a short taxi ride away. The location is not so great if you want to get out and walk to nearby places. Not much in walking distance. The staff were great and made a good effort to adjust for the problem of using the pool with our small child.
Stayed 3 nights in Apr 2018

10/10 Excellent

Alex, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, and the sports centre and pool are amazing!
Stayed 6 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great bonus of using the gym
When staying at this hotel you can use the gym next door and it is amazing! Large outdoor pool and lots of outdoor boxing equipment. Staff were helpful and we were upgraded to a huge room. The hotel didn't have much of an atmosphere and the local area is not great. I would recommend staying here if you plan to use the gym. If not, somewhere closer to town might be more suitable.
Stayed 2 nights in Aug 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay at Thien Ha. When we first got there our room wasn't ready yet, so they upgraded us for our entire stay. Staff was very friendly and always very helpful, with tours, taxis and helping us with anything else we needed. The breakfast was good and had many choices. We had to walk a fair way to find places to eat, but this is more expected in district 7. The gym was awesome, easily the best on our entire trip and we spent a lot of time here. Overall a very good stay
Stayed 6 nights in Jun 2017

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gym gym gym
amazing acsess to a sport center, nice room, weird location

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
average
decent place outside of city center

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed for almost 2 months at Thien Ha Hotel. Place is clean and people are kind. I would recommend this hotel.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff
Hotel was nice with pool and could use a gym nearby. All staff were really nice and gave me a free upgrade. No complaints about the stay though the area was a little out the way from touristy things but no problem

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place to Stay for the Price
Room and facilities were very good. Breakfast was above average. Location is about a 10 min ride from the Action in town, so it's a bit off the beaten path. Gym and Pool were great - they are located next Door to the hotel. One word of caution : Lock your items up. Housekeeping took a dress out of our room and we had to ask for it back. It WAS returned with no incident. We didn't accuse, only mentioned that MAYBE it may have been picked up as laundry. Live and Learn - and LOCK UP your Things. Overall - Nice place to stay.

10/10 Excellent

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay

10/10 Excellent

HEETAEK

Liked: Cleanliness, property conditions & facilities
it was nice hotel, good health club and nice swimming pool. hope to go again.

8/10 Good

Loc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services! Clean room! Helpful staff!

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with access to a fantastic gym.
Service staff spoke good english and were very helpful and polite. Breakfast was decent. However, wifi and the shower was unpredicable. And it was a challenge looking for a good bite around the area. The best part about the hotel is gives you access to Saigon Sports Club which has absolutely amazing gym and sports facilities.

8/10 Good

Ravi , Chennai India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, and relax. rooms are spacious
stayed for 3 nights. expect the distance to the city center, other wise good place for family stay. I don't mind coming back here again. staff are very cooperative and helpful. value for your money. suggestion: If hotel management takes little more initiative on shuttle services to district 1, and offer local day tour packages it will be very helpful for travelers to combine all packages under one roof.

6/10 Okay

karen , Dorset

Liked: Room comfort
Bit far from sitea but fantastic pool next door
Bit far from tourist attractions . Large rooms . Great sports /pool /gym next door

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were courteous and professional. The accommodations were exceptional. I would return again. A+++

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Lovely staff, very warm people... Also the pool was great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great facilities

10/10 Excellent

Marlene, Camarillo, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding in Ho Chi Minh City
This hotel was outstanding. The room was beautiful and spacious. The staff was helpful and friendly. The jacuzzi tub was a huge plus. But the best of all was free access to the full-service private gym with martial art trainers, a pool, a restaurant, and a drink bar.

8/10 Good

Nic, UAE

Liked: Cleanliness, staff & service, room comfort
Great Experience
There was a bit of discrepancy between the description and the reality, but overall I was very comfortable being there. Beyond that the staff were all friendly and very helpful in everything I needed.

2/10 Terrible

Skin co ltd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원숙박을 해줬는데 체크인하고 이튿날에 조식포함인데 조식을 안주질않나~ 이튿날에 이름을 잘못보구는 취소됬다면 돈을 도 지불하라고 하질않나~
Stayed 4 nights in Feb 2020

6/10 Okay

A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Vergane glorie
Foto's stroken totaal niet met realiteit. Jacuzzi was made in China kwaliteit en deed het maar half. Vlekken in het bankstel en versleten matrassen.
Stayed 1 night in Sep 2019

10/10 Excellent

Seung Je

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓고 쾌적 굳
넓고 쾌적합니다
Stayed 5 nights in Aug 2019

8/10 Good

nayoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5박6일간의 후기
방은 굉장히 넓어서 좋았습니다. 하지만 화장실 불이하나 고장났더라구요. 이점빼곤 방은 만족스러웠고 하지만 주변에 뭐가 너무 없습니다, 출장으로 방문해서 어쩔 수 없었지만 여행으로 방문하시는건 비추천 드립니다.
Stayed 5 nights in Jul 2019

8/10 Good

Yuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
리뷰에 개미 때문에 예약하기 전에 좀 꺼렸었는데 생각보다 괜찮았어요. 바닥이 대리석 바닥이라서 아주 작은 개미가 있긴 한데 한 두 마리 정도 봤던 거 같아요 조식 중 고기 요리는 전날 한 것 같아서 맛이 없는 것도 있었는데 전체적으로 맛있었어요 수영장과 헬스장 시설도 좋았구요
Stayed 5 nights in Jul 2019

8/10 Good

Sergio

Liked: Staff & service, property conditions & facilities, room comfort
Estadia tranquila
Um bom hotel, quartos amplos, sinal de Wi-Fi forte mas velocidade lenta, ótima banheira, café da manhã ok com poucas opções, funcionários atenciosos, cama confortável, bom travesseiros, boas toalhas de banho. Área local distante do centro mas com opções de refeição e compras. Precisam melhorar a limpeza do quarto. Check-in rápido mas check-out com problema, queriam cobrar bebidas que não consumimos.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de petite capacité avec de grandes chambres . Petit déjeuner ok Et personnel sympathique 😊
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 13 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell men tid till city
Fräscht hotell med trevlig personal som hjälpte oss att boka dagsturer med mera. Poolen låg i en annan byggnad där man fick ”checka in” varje gång. Ligger inte så långt från city men trafiken i staden är riktigt kaosig så var svårt att planera hur långt tid det skulle ta. Ibland 60 min ibland 20 min när trafiken var bättre.
Stayed 4 nights in Dec 2018

6/10 Okay

Eija

Liked: Staff & service, room comfort
Tööt tööt
Kokemus oli ihan hyvä. Hotellin aamiaispöydästä löytyi suomalaisellekin syötävää. Huone oli tosi tilava. Vuode oli hyvä. Suihkussa veden paineet huonot. Hotellissa olisi ollut palveluja, mutta emme tarvinneet mitään, koska olimme vain pari yötä. Allasalue oli pettymys. Ei ollut hotellin yhteydessä vaan takan olevan treenisalin pihassa. Ihmiset hotellissa ja kaupungissa ystävällisiä. Oltiin nähtävyys, ei varmaan meikäläisiä ole niille nurkilla paljon eksynyt. Hotelli sijaitsi 17 km päässä lentokentältä. Liikenne pitää kokea paikan päällä, siellä mukana liikkuen. Sitä mopedien määrää ja tööttäilyä! Kyllä se kadun ylityskin sitten onnistui.
Stayed 2 nights in Dec 2018

6/10 Okay

Joohee

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
운동이 목적이라면 추천
운동이 목적이라면 꽤 추천할만합니다. 헬스장과 수영장이 참 좋네요. 헬스장 뒷쪽엔 여러 운동기구와 복싱링도 있고, 운동하러오는 외국인이 엄청 많았어요. 핼스장과 수영장이 있는 곳에 음식도 사서 먹을 수 있어요. 생각이상으로 너무 맛있었던 ^^ 다만, 호텔 객실의 침실은 너무 푹신해서 허리가 너무 아팠네요. 지금 호텔 앞 길이 공사중이라 밤에 호텔이 흔들려서 지진난 줄 알았어요
Stayed 2 nights in Oct 2018