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Reviews of Liberty Central Saigon Citypoint

4 out of 5
Liberty Central Saigon Citypoint
59 - 61 Pasteur Street, District 1, Ho Chi Minh City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1007 reviews" "
Rating 8 - Good. 266 out of 1007 reviews" "
Rating 6 - Okay. 42 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ngoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs! Beautiful rooftop bar with the pool!! Room Internet can be slow.
Stayed 3 nights in May 2024
Response from Liberty Central Saigon Citypoint on 24 May 2024
Dear Ngoc,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,Tanya Vo (Ms.)General Manager

10/10 Excellent

Quynh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern. I love the bath room with the rain shower head. Rooms facing the Main Street can be noisy at night
Stayed 8 nights in May 2024
Response from Liberty Central Saigon Citypoint on 21 May 2024
Dear Quynh,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Liberty Central Saigon Citypoint on 19 May 2024
Dear Mr. Mark, Liberty Central Saigon Citypoint Hotel appreciates your valuable feedback. We hope to have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely, On behalf of the Management Liberty Central Saigon Citypoint Hotel

10/10 Excellent

Quan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Liberty Central Saigon Citypoint on 21 May 2024
Dear Quan,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

Shubing

Stayed 4 nights in May 2024

10/10 Excellent

Peter, Perth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to markets and shopping centres. Staff are friendly and helpful.
Stayed 1 night in May 2024
Response from Liberty Central Saigon Citypoint on 5 May 2024
Dear Peter, Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

Peng Boon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need Bath Shower Rope Thanksss
Stayed 4 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 6 May 2024
Dear Peng Boon, Liberty Central Saigon Citypoint Hotel appreciates your valuable feedback. We hope to have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely, On behalf of the Management Liberty Central Saigon Citypoint Hotel

10/10 Excellent

ANITA

Travelled with family
Great hotel and great staff
Stayed 2 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 1 May 2024
Dear ANITA,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and on behalf of the ManagementLiberty Central Saigon Citypoint Hotel

2/10 Terrible

YOSHIMASA

Stayed 4 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 22 May 2024
Dear YOSHIMASA,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

THIEN HUONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time staying at this hotel. We love the area. Very convenient and easy to get around. Staff are great.
Stayed 4 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 29 Apr 2024
Dear THIEN HUONG,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Johan, Santa Clara

Travelled with partner
Liked: Amenities
Friendly, helpful staff. Great pool and bar. Excellent central location. Next to a mall with lot of restaurant options. The breakfast is very extensive.
Stayed 1 night in Apr 2024
Response from Liberty Central Saigon Citypoint on 29 Apr 2024
Dear Johan,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Jill

Stayed 2 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 17 May 2024
Dear Jill, Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Noriaki, Cambridge

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel located in center of center in HCMC. We can easy to find eat, tour and shopping
Stayed 4 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 26 Apr 2024
Dear Noriaki,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Tho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and professional, especially the 2 door men Thanh and Lap, who always take care of my transportation, bring my heavy shopping bags up to my hotel room , and bring down my 3 heavy suitcases downstair for check in. They even asked whether I needed to order food for dinner before leaving at night to airport.
Stayed 3 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 25 Apr 2024
Dear Tho,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, remembered my name ... Great area.. Rooms spacious and comfortable
Stayed 2 nights in Mar 2024
Response from Liberty Central Saigon Citypoint on 24 Apr 2024
Dear Mark,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
coffee and bar in reception pool bar
Stayed 5 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 22 Apr 2024
Dear Antonio,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

2/10 Terrible

Anne T

Stayed 1 night in Apr 2024
Response from Liberty Central Saigon Citypoint on 9 May 2024
Dear Anne T, Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel smack in the middle of all the main attractions in District 1 - but what stands out are the courteous, friendly and helpful staff
Stayed 1 night in Apr 2024
Response from Liberty Central Saigon Citypoint on 16 Apr 2024
Dear Rob,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel conveniently located for all district 1 attractions, shopping and dining & drinking options. But makes this hotel stand out is the fabulous staff - so friendly, courteous and helpful.
Stayed 2 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 15 Apr 2024
Dear Robert,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .. very clean .. location is excellent close to everything around.. staff are very professional . I would highly recommend this hotel for a stay in ho chi min .
Stayed 3 nights in Apr 2024
Response from Liberty Central Saigon Citypoint on 15 Apr 2024
Dear Sara,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

Oanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Liberty Central Saigon Citypoint on 27 Mar 2024
Dear Oanh,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

Oanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Premier King room layout was not roomy as in the picture.
Stayed 3 nights in Mar 2024
Response from Liberty Central Saigon Citypoint on 27 Mar 2024
Dear Oanh,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well-appointed and great view from the 12th floor. The breakfast buffet has so much options to offer both international and local dishes. The hotel was walking distance to most of the key places to visit in Ho Chi Minh city.
Stayed 4 nights in Mar 2024
Response from Liberty Central Saigon Citypoint on 22 Mar 2024
Dear Roy,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!!
Stayed 2 nights in Mar 2024
Response from Liberty Central Saigon Citypoint on 17 Mar 2024
Dear Berkeley,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great & clean rooms.
Stayed 4 nights in Mar 2024
Response from Liberty Central Saigon Citypoint on 12 Mar 2024
Dear Jacqueline,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Elmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a a great area and all attractions were within walking distance. When checking out, you should confirm that all towels are accounted for. Otherwise they will charge you
Stayed 3 nights in Mar 2024
Response from Liberty Central Saigon Citypoint on 5 Mar 2024
Dear Elmer,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always very friendly and the rooms are clean.
Stayed 4 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 26 Feb 2024
Dear Joanna,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great breakfast
Really great, especially for the price. And the breakfast was excellent!
Stayed 7 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 24 Feb 2024
Dear BrandyLiberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

6/10 Okay

Trung

Stayed 1 night in Feb 2024
Response from Liberty Central Saigon Citypoint on 21 Mar 2024
Dear Trung,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Ralph, Goleta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Incredible breakfast. Very modern and comfortable rooms. Convenient to historic sites. Definitely recommend.
Stayed 2 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 20 Feb 2024
Dear Ralph,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for main central tourist areas and food outlets. Modern, Clean comfortable hotel efficient staff with a great view on floor 18 with Bar and Swimming pool.
Stayed 2 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 19 Feb 2024
Dear Sophie,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Jovi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient place can walk to the famous sight seeing areas.
Stayed 4 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 24 Feb 2024
Dear Jovi,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Ha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Goôd place to stay in district 1 HCM city. I like the location, it’s walkable to many famous places.
Stayed 3 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 19 Feb 2024
Dear Ha,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking distance to Ben Thanh Market, Nguyen Hue Walking Street, Saigon Centre and others - clean room and very helpful staff!
Stayed 3 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 15 Feb 2024
Dear Annie,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Frances, San Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet. The front desk staff was very congenial and helped us with all our questions.
Stayed 1 night in Feb 2024
Response from Liberty Central Saigon Citypoint on 15 Feb 2024
Dear Frances,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade to smart TV in room would be better.
Stayed 3 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 15 Feb 2024
Dear Van,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, breakfast buffet, amenities
Stayed 4 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 15 Feb 2024
Dear Joshua, Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

S A Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 15 Feb 2024
Dear S A Stanley,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

PARASKEVI MARIA

Stayed 1 night in Feb 2024
Response from Liberty Central Saigon Citypoint on 15 Feb 2024
Dear PARASKEVI MARIA, Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

ZAINI

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at a very convenient location. Friendly staff.
Stayed 3 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 5 Feb 2024
Dear ZAINI,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

2/10 Terrible

Minh

Stayed 2 nights in Feb 2024
Response from Liberty Central Saigon Citypoint on 21 Mar 2024
Dear Minh,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, specially Tri looking after level 11. great location.
Stayed 3 nights in Jan 2024
Response from Liberty Central Saigon Citypoint on 3 Feb 2024
Dear Van,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Jeanne-Marie

Stayed 3 nights in Jan 2024
Response from Liberty Central Saigon Citypoint on 21 Mar 2024
Dear Jeanne-Marie,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

2/10 Terrible

David

Stayed 4 nights in Jan 2024
Response from Liberty Central Saigon Citypoint on 17 Jan 2024
Dear David,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
I’ve been staying at Liberty Central Citypoint for a few years now, both pre and post-pandemic, and I was disappointed to see how wear and high volume is taking its toll on the property. The staff are awesome, efficient and friendly, but the rooms and common spaces are tired. The doona was too small for the two king singles that has been pushed together to make a king bed, the bathroom didn’t smell clean, the carpet outside the lifts was stained, the laminate floors in the rooms damaged, and the windows filthy with dirty drips. The breakfast in the executive lounge was limited, and while the staff were eager to collect food from the restaurant and bring it to the executive lounge, the lack of choice didn’t justify the expense of access. And the e-keys needed to be recut every time we tried to access our level, a process because the lifts are slow to respond after being called. The location is perfect, literally in the heart of D1, and the views unbeatable. I consider myself a loyal and regular guest, but will probably look elsewhere the next time I’m in Saigon.
Stayed 2 nights in Jan 2024
Response from Liberty Central Saigon Citypoint on 15 Jan 2024
Dear Ms. Sarah, Warmest greeting from Liberty Central Saigon Citypoint Hotel!We do appreciate and thank you for your detailed feedback. Providing outstanding service is our utmost purpose. Please be assured that we have taken good note on the concerning problem and briefed with related departments for further improvement.We sincerely hope that we will have a new opportunity to welcome you back and demonstrate our commitment in service excellence.Yours sincerely, Tanya Vo (Ms.) General Manager.

10/10 Excellent

Jarrod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Very comfortable stay with all the appropriate amenities. Staff were friendly, breakfast was the best I’ve had while staying in Vietnam.
Stayed 3 nights in Jan 2024
Response from Liberty Central Saigon Citypoint on 12 Jan 2024
Dear Jarrod, Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is excellent. The room was beautiful (and SO CLEAN), staff was wonderful to us, the food in the executive lounge and buffet were delicious, and the coffee was amazing. The location was perfect. There is so much fun stuff to do and see around there. I cannot wait to go back.
Stayed 3 nights in Jan 2024
Response from Liberty Central Saigon Citypoint on 10 Jan 2024
Dear Amanda,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very central to everything. Very easy to navigate. All the staff at the property are very friendly
Stayed 4 nights in Dec 2023
Response from Liberty Central Saigon Citypoint on 10 Jan 2024
Dear Rose,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

8/10 Good

CHING KWANG

Stayed 2 nights in Dec 2023
Response from Liberty Central Saigon Citypoint on 22 Jan 2024
Dear CHING KWANG,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel

10/10 Excellent

Hanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is breathtaking. Perfect location for walking around to do some shopping and night market at night. Staffs are great but one little thing needed improvement…The front desk need to open their mouth and talk. Too much mumbling and can’t understand them. I’m bilingual, I can speak English and Vietnamese
Stayed 3 nights in Dec 2023
Response from Liberty Central Saigon Citypoint on 3 Feb 2024
Dear Hanh,Liberty Central Saigon Citypoint Hotel do appreciate your value feedback to us. We hope have more chances to welcome you back to our hotel for more enjoyable moments.Yours sincerely,For and behalf of the ManagementLiberty Central Saigon Citypoint Hotel