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Reviews of Hilton Tangier Al Houara Resort & Spa

5 out of 5
Hilton Tangier Al Houara Resort & Spa
KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 181 reviews" "
Rating 8 - Good. 26 out of 181 reviews" "
Rating 6 - Okay. 21 out of 181 reviews" "
Rating 4 - Poor. 10 out of 181 reviews" "
Rating 2 - Terrible. 13 out of 181 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

mehdi, wpb

Travelled with family and small children
Disliked: Staff & service, amenities
Stayed 1 night in May 2024

6/10 Okay

HASSAN ALI

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
didn't like the fact that my reserved room was not available upon my arrival at 19.00 hrs!,there was no apology from the manager I met!! Breakfast was chaotic ,staff friendly but not competent! liked the surrounding area, food at the Olivier was good, unfortunately it was my second not experience with the hotel, first one was in 2019.
Stayed 1 night in May 2024

10/10 Excellent

Medoss, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for vacations
Stayed 3 nights in May 2024

10/10 Excellent

Evgenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly clean rooms and spacious will be visiting again
Stayed 1 night in May 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel, it’s about a 20 min drive to the port of tangier. The staff was lovely and kind. The only thing I would complain about is the pricing at the bar. Moroccan mint tea was 60 MAD everywhere else is normally 15 MAD. And they never had tea in the buffet it was always empty. The buffet was amazing, lots of options. the resort is stunning, and big. Our room was always spotless. We also golfed at the resort there, it’s a very nice course. If I ever come back to tangier I will stay here 100 percent. Thanks for a wonderful stay Hilton.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Staff & service, property conditions & facilities
Very clean, quite, helpful nice staff, food was great, bathrooms were spotless, housekeeping everyday, thank you hotel grand Mogader Menara for making my vacation a success I will definitely use this hotel for my future staying in Marrakech
Stayed 5 nights in Apr 2024

10/10 Excellent

Abdulghani

Everything
Stayed 9 nights in Feb 2024
Response from MARIAM BAHBAH on 7 Mar 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards

10/10 Excellent

NABIL

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were so professional. But the food may need some improvement.
Response from MARIAM BAHBAH on 29 Jan 2024
Dear Mr. Nabil,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.. Rest assured that your feedback in regards the food has been shared with the concerned head of department.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 Excellent

Abdulghani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2024
Response from MARIAM BAHBAH on 29 Jan 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 Excellent

Mona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful property with friendly and professional staff, we really enjoyed our stay!
Stayed 2 nights in Dec 2023
Response from MARIAM BAHBAH on 29 Jan 2024
Dear Mrs. Mona,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 Excellent

NAYEEMUDDN

Stayed 3 nights in Nov 2023
Response from MARIAM BAHBAH on 25 Dec 2023
Dear Mr. Nayeemuddn,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 Okay

Khaled

Stayed 3 nights in Nov 2023
Response from MARIAM BAHBAH on 25 Dec 2023
Dear Mr. Khaled,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 Okay

Leah, Milwaukee

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We came back to this hotel after having stayed when it first opened four years ago and I’m not sure if it was the off season that contributed or just really not being well taken care of in the four years but the condition was really sad to see. So many broken doors, appliances, lights on balconies, ants and bugs everywhere - while the front desk was sorry they also stated this is to be expected during off season. I’m shocked that bugs would be part of an expectation during any season. No additional food options besides spaghetti and chicken nuggets, highly advise spending your money somewhere else. Just a big bust and will stay in Tangier proper next time with less of a pricey stay!
Response from MARIAM BAHBAH on 23 Nov 2023
Dear Mrs. Leah;Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely disappointed to hear that we failed to do so.Please be assured that the concerned department is reviewing your comments to ensure they are used to improve our guest's experience and avoid such issues in the future.We hope you will consider staying with us in the future to make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 Excellent

Bela

Liked: Staff & service, property conditions & facilities
Awesome location, Beautiful room .Very friendly and helpful staff. Would love to back again.
Stayed 1 night in Oct 2023
Response from MARIAM BAHBAH on 11 Nov 2023
Dear Mrs. Bela,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 Excellent

Nida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing
Stayed 2 nights in Oct 2023
Response from MARIAM BAHBAH on 23 Oct 2023
Dear Mrs. Nida,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 Excellent

Abdelali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about the property. Big thanks to the Housekeeping staff who always smile when you walk by them.
Stayed 2 nights in Sep 2023
Response from MARIAM BAHBAH on 25 Sept 2023
Dear Mr. Abdelali,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureBest regardsMariam BahbahGuest Relation Manager

8/10 Good

paul

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cockroach in bedroom
Stayed 2 nights in Sep 2023
Response from MARIAM BAHBAH on 11 Sept 2023
Dear Mr. Paul,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa and for taking time to review you experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Please be assured that your constructive remark has been taken into great consideration. We are looking forward to have the opportunity to restore your faith in our hotel and make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 Excellent

Fariba, Braintree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Concierge was helpful.
Stayed 4 nights in Aug 2023
Response from MARIAM BAHBAH on 7 Sept 2023
Dear Mrs. Fariba,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from MARIAM BAHBAH on 28 Aug 2023
Dear Mrs. Ruth,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager

2/10 Terrible

kyriacos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST CUSTOMER SERVICE OF ALL TIME!
Stayed 2 nights in Aug 2023
Response from MARIAM BAHBAH on 20 Aug 2023
Dear Mrs. Kyriacos,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa, and for taking the time to review your recent stay with us, we deeply regret to read how much your experience was disappointing.Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We hope you will consider staying with us again.Best regards

10/10 Excellent

Amine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Best service we had at a hotel in Morocco so far.
Stayed 3 nights in Jul 2023
Response from MARIAM BAHBAH on 20 Aug 2023
Dear Mr. Amine,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hilton Al Houara Resort & Spa was an enjoyable one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Best regards

10/10 Excellent

Jan, Saint Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from MARIAM BAHBAH on 30 Jul 2023
Dear Mr. Jan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

6/10 Okay

Christina, Ridley park

Stayed 5 nights in Jul 2023
Response from MARIAM BAHBAH on 23 Aug 2023
Dear Mrs. Cristina,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Al Houara Resort & Spa.We are disappointed to hear that your stay was not as expected. your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and we are therefore concerned to read that on this occasion we failed to do so.Looking forward welcoming you back in the nearest future to make it up for you.Best regards

2/10 Terrible

ouiam

Stayed 2 nights in Jul 2023
Response from MARIAM BAHBAH on 27 Jul 2023
Dear Mrs. Ouiam,Thank you so much for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We regret that you didn't have the comfortable, relaxing visit we strive to provide our valued guests.Looking forward to welcome you back for a future stay to make it up for youBest regards

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel !
Stayed 4 nights in Jul 2023
Response from MARIAM BAHBAH on 12 Jul 2023
Dear Mr. Syed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was a fabulous experience, definitely going back
Stayed 4 nights in Jun 2023
Response from MARIAM BAHBAH on 12 Jul 2023
Dear Mr. Ahmed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time and experience
Amazing hotel. The staff were very nice and attended to every need. The aesthetics of the hotel were beautiful.
Stayed 4 nights in Jun 2023
Response from MARIAM BAHBAH on 21 Jun 2023
Dear Mr. Omer,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best RegardsMariam BahbahGuest Relation Manager

10/10 Excellent

ayoub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great work guys, I love this place definitely I’m coming back again. Thanks to Mona the concierge agent for the good organisational abilities
Stayed 2 nights in May 2023
Response from MARIAM BAHBAH on 6 May 2023
Dear Mr. Ayoub,Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We are delighted to hear that your stay was a pleasant one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have the pleasure of having you among us in the nearest future.Best Regards

8/10 Good

Noreen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Clean rooms. Only negative is the service provided at the buffet breakfast and buffet dinner at Argan restaurant— staff did not attend to tables to provide beverages; staff had to be asked repeatedly for basic drinks like water or coffee. Food often ran out before the closing of the buffet service. Rest of the hotel property was beautiful and amazing.
Stayed 3 nights in Apr 2023
Response from MARIAM BAHBAH on 5 May 2023
Dear Mrs.Noreen,Thank you for choosing Hilton Tangier Alhouara Resort & Spa for your recent stay.We are delighted that you like both our location, rooms! On the other hand, we are disappointed to hear that your stay was not as expected rest assured that your feedback has been shared with the concerned head of department for their prompt action.Looking forward to welcome you back to make it up for you.Best regards

10/10 Excellent

Jeffrey Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property of which the architectural design and layout are what one envisions when thinking of Morocco. The staff -- front of house and back of house -- were all superb in carrying out their respective duties and the collective mission of the hotel.
Stayed 6 nights in Apr 2023
Response from MARIAM BAHBAH on 28 Apr 2023
Dear Mr. Tyrone,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back in the nearest futureKindest regards

6/10 Okay

Yassine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and effective architecture. Beautiful hotel with a phenomenal golf course and golf training facility. We were however quite disappointed with the limited dining options. For a 5 star hotel a small dinner buffet as the only dinner option is not enough. In addition, the breakfast buffet was also fairly limited. A good benchmark for this hotel's standing would be the Hyatt Regency in Taghazout. Al Houara falls pretty short of that unfortunately. I would definitely come back to this resort but only for the golf. The prices for accommodation and food are not a good enough value in my opinion.
Stayed 1 night in Apr 2023
Response from MARIAM BAHBAH on 28 Apr 2023
Dear Mr. Yassine,Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We understand what you encountered with the service can be upsetting; we will work hard to rectify the issues you noted.We hope to have the opportunity to welcome you again in the near future.Best regards

10/10 Excellent

M Tisir Otah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing & highly recommended.
Stayed 2 nights in Mar 2023
Response from MARIAM BAHBAH on 26 Mar 2023
Dear Mr. Tisir,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back again in the nearest future.Kindest regards

4/10 Poor

Nabaa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have had a poor guest experience in Hilton due to some scams such as we got told that there was a heated swimming pool but there was not. they told us there were no rooms next to each other. they wanted more money. we threatened to give a bad review and miraculously they had a room next to each other. they wanted 1000 euros deposit for a mini bar which did not exist. I did have some fun such as the parking attendant made me happy and on the beach near by there were quad bikes also the beach was beautiful. I also had fun doing the bungee jumping and additional activities. The pool was really dirty and room service clean the room with a dirty mop the bathroom and bedroom had spiders in it . The bathroom had a leaking hand bidet . Room service were slow but they were friendly ,welcoming as well there beds were comfy and there pillows .In the room they had a telephone but the button was stuck so I told room service to change it and air conditioning was good, the rooms were at a good size . I had a nice experience in there spa it was hot and relaxing they had a sauna and they had a jacuzzi and a hammam.
Stayed 7 nights in Feb 2023
Response from MARIAM BAHBAH on 21 Feb 2023
Dear Mrs. Nabaa,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.I would like to assure you that your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and I am therefore concerned to read that on this occasion we failed to do so.We would like to apologize about the inconvenience caused during your previous stay , rest assured that your feedback will be shared with the concerned head of department for their prompt action.Looking forward to welcome you back again in the nearest future to make it up for you.Kindest regardsMariam BahbahGuest Relation Manager

10/10 Excellent

Fouad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing 10/10. They staff were very attentive. Fatima zohra Saleh was a star and provided an outstanding service. Can't wait to return.
Stayed 1 night in Feb 2023
Response from MARIAM BAHBAH on 21 Feb 2023
Dear Mr. Fouad,Thank you so much for taking the time to share with us your feedback that goes straight to the heart regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back again in the nearest future.Best regardsMariam BahbahGuest Relation Manager

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful with the rooms having a large amount of space. We visited in the winter and can see this is definitely a summer destination hotel as there was nothing to do in the colder months. The staff was very friendly and the food was great. Oddly enough the room service menu was better than the dining options and less expensive. Our only complaint is the hotel is located 25mins from Tangier and getting into the city was expensive and time-consuming.
Response from MARIAM BAHBAH on 5 Jan 2023
Dear Mr. Brad,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel service and staff
One of the best hotels I’ve stayed at. Mariam the hotel general manager was an absolute diamond. And amazing customer service, Karima who works at the bar at nights was very helpful and friendly and all the cleaners done an amazing job. Clean hotel will definitely recommend and stay again
Stayed 4 nights in Dec 2022
Response from MARIAM BAHBAH on 31 Dec 2022
Dear Mr. Isa,Thank you so much for taking the time to share with us your feedback that goes straight to the heart regarding your last stay.We are delighted to hear that you had a good stay with us and will be so honored to welcome you and your lovely wife in the nearest future.Kind regardsMariam BahbahGuest Relation Manager

10/10 Excellent

Surabhi

Stayed 1 night in Dec 2022
Response from MARIAM BAHBAH on 4 Jan 2023
Dear Mr. Surabhi,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardMariam BahbahGuest Relation Manager

10/10 Excellent

hamza

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked how they accepted our late check out the breakfast is amazing the satff are really nice
Response from MARIAM BAHBAH on 2 Dec 2022
Dear Mr. Omar,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 Excellent

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location peacefull and quiet
Stayed 2 nights in Nov 2022
Response from MARIAM BAHBAH on 2 Dec 2022
Dear Mr. Rashid,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 Excellent

IBTISSAM

Stayed 2 nights in Nov 2022
Response from MARIAM BAHBAH on 2 Dec 2022
Dear Mrs. Btissam,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 Excellent

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at while visiting
Stayed 1 night in Nov 2022
Response from MARIAM BAHBAH on 2 Dec 2022
Dear Mr. Rashid,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 Excellent

ayman

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location was perfect, room was quiet, neat and had everything you needed. The staff during the day were extremely friendly and helpfu
Stayed 4 nights in Nov 2022
Response from MARIAM BAHBAH on 21 Nov 2022
Dear Ayman,Thank you so much for taking the time to share with us your feedback regarding your stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us is a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from MARIAM BAHBAH on 17 Nov 2022
Dear Sir/ Madam;Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 Excellent

Nabil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the best !!
Stayed 1 night in Oct 2022
Response from MARIAM BAHBAH on 18 Oct 2022
Dear Mr. Nabil,Thank you for choosing Hilton Tangier Alhouara Resort & Spa for your previous stay and for taking the time to offer your feedback. We are delighted to know that you enjoyed your stay with us. We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards.Mariam BahbahGuest Relation Manager

10/10 Excellent

Nabil

Stayed 4 nights in Oct 2022
Response from MARIAM BAHBAH on 11 Nov 2023
Dear Mr. Nabil,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 Excellent

Adil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing A+ all the way Best food
Stayed 5 nights in Sep 2022
Response from MARIAM BAHBAH on 18 Oct 2022
Dear Mr. Adil,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards.Mariam BahbahGuest Relation Manager

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

anas

Stayed 4 nights in Sep 2022

2/10 Terrible

Hajar

Stayed 4 nights in Aug 2022