Airport Hotels, Hiroshima - Nishi (HIW)

"Yes "

"Everything was absolutely perfect, even though we only stayed for one day, the service was absolutely exceptional. The private onsen's were both very nice. Breakfast and dinner were also very delicious! Breakfast was a buffet with many options. "

"Nice hotel with great amenities but gym, pool and spa are not included with extra fees!"

"Beautiful hotel … beautiful room. Great location. Will definitely stay here again if in Hiroshima. "

"Busy hotel with groups especially over breakfast time, a little older but great locations for everything and a short bus to main train station."

"Breakfast is good. Lobby is updated. The room is outdated. "

"Very nice staff, clean rooms, great breakfast. Good location "

"The reception is on the 14th floor. Staff are mixed with some very friendly and some indifferent and shouldn’t be working in hospitality. The cleanliness is fine although far too much bleach is used the problem is with state of the bedrooms with numerous (too many to count) stains on carpets and headboards. It’s quite frankly appalling for any hotel but especially one purporting to be of 4 stars. N.B. we’re not blaming the cleaners here but questioning the managements inability to check rooms. The team and hotel lack generosity and penny pinch at every opportunity. You are given a drinks voucher at check - please note this is for a half a small beer or a half measure 75ml of wine in a plastic cup. N.B. The hotel charges for changing of sheets. We also noted that the restaurant is doesn’t accept bookings for dinner but when you turn up all the tables/slots have been reserved. The standard of bathrooms and and bedding was average. Without question the worst hotel we’ve been too in years and certainly the worst in Japan. "

"Great location and very clean. The buffet breakfast was plentiful and covered western and Asian tastes."