Search Apart Hotels in Hinckley

"I left my laptop in my room and they found it and are mailing it to me as I speak. I was freaking out. They helped me immensely.. there are honest people out there."

"No pool no hot tub and no plans on fixing. Lady at desk was very rude upon check in didn’t get the king bed I paid for instead was given 2 queens "

"Celebrating my 40th anniversary was not fun. The pool was not open. The hot tub was not open. There was rips in the carpet by the bed. The fan in the bathroom did not work. The TV remote was not working. It would not do the guide and every time you push the channel button, it would hesitate to turn the channel. A special day for my husband and I turned out to be not very fun to celebrate very disappointed"

"Clean room"

"We were a little apprehensive about booking here based on the history of this property, but so glad we chose to try it out. Clean, roomy, comfortable with all the comforts we needed for an overnight stay. We will definitely stay here again when we are in the area."

"The reception staff when we checked in was not friendly and didn’t welcome us or explain any of the amenities. Our bed was rock hard, very uncomfortable to sleep on. Also the tv did not work, couldn’t get channels on at all. The shower had low water pressure. Then after a rough night of sleep with the hard bed and hearing a guy snoring in the room behind our bed, the breakfast was nothing much. They had cereal, toast, yogurt and cups of fruit was all. I would not ever stay here again!"

"Room clean, front desk nice, pool clean and warm. Hot tub clean andhot. Breakfast standard."

"We booked a jacuzzi room upon getting there i noticed the picture of the hotel and grounds during booking was nothing like photos, second found out there wasnt complimentary breakfast like it stated which was a let down since was hubby is diabetic. Then we go to check into our room and were told the tv doesn't have a cord aka cable box so no tv, they were working on it, left to go to conference came back told it was fixed went to room couldn't change channels box was still not fixed had to go enquire about it AGAIN and they had to go find a new one that one still only let me watch certain channels less than what they said were available cuz they no longer went with that company as if that was my problem well i was paying $125 a night , the room wasnt very clean my hubby wanted to buy me blankets cuz he thought it was gross for the price point asked to speak to manager was told they'd be there in morning, then checked out in morning different person asked to speak to manager they said tuesday ugh wasnt offered any compensation, room switch anything for all the inconvience ..i lost my son in January so we stayed for Jesus conference for healing and refresh i felt worse then when i came was very let down by our stay never have i experienced anything like it "

"Putting work into the property, clean"