Himmelpfort Cistercian Monastery

The beds are comfortable. Great location, Times Square is just downstairs. There's a $99 property fee which didn't show when I book in Expedia.

Clean room and comfortable bed. I was surprised that the hotel is not as renovated as I had expected — it’s nice but not THAT nice as it is an older hotel. The staff is not 5 star like in other high end hotels. For instance, the hostess at the Gold Room was not helpful and prioritized talking with another coworker showing something on her phone, and the housekeeper that brought us a mini fridge at night clearly did not want to be working. The hotel is fine but not a wow.