Search Hotels in Highlands, Lowell

"Room was nice and customer service was great. The proximity to the train was good - about 8 min walk. The breakfast was not worth it - many hotels offer free breakfast of the same quality. Overall, a nice stay."

"We didn't eat at the hotel, but the staff were very nice, the room was clean, and parking was easy. "

"The design of the bathroom is one of the best I've seen in the many hotels we've stayed in. Towels on convenient shelf; faucet control placed conveniently in shower/tub; grab bar; and hooks on wall for wet, used towels. Individual reading lights on both sides of bed. All this makes a difference -- thank you!"

"Great"

"Wonderful family friendly hotel. Awesome staff! Room spotless and quiet. Pool is loved by our grandson. Excellent free breakfast. We stay here everytime we need to travel to Boston Children's hospital for appointments. Easy access on and off route 1 to Boston. I'm not thrilled about the $3+ parking fee now but it's not a deal breaker."

"No housekeeping if your stay is more than 2 days. Dirty Towels in hallway and trash from rooms left in hallway. Front desk staff was very helpful and informative. Had to go to front desk to request towels and TP. Elevator floor was not cleaned in the five days we stayed there. OK for one night and convenient to 93. Would not stay there again for a lengthy stay. Breakfast was acceptable."

"$20.00 basic buffet was way overpriced"

"We’ve stayed here many times before with our pups for the Sea Dogs Bark in the Park event and have loved it! But this stay was definitely different and very disappointing. I don’t know if we’ll be back. - There was only one staff member checking people in on a busy Saturday causing a line in the lobby. That person was also really patronizing when asking standard check in questions. - The room looked clean but the floor desperately needs a good scrub and thorough vacuum. My socks were dirty and covered in other dogs’ hair after a couple hours. (My dogs don’t shed!) - Overnight our (possibly underage and drinking?) neighbors were SO loud, so rude and very inconsiderate. I could hear parts of the conversation about having their ID’s ready. We called the front desk twice to ask for help and literally NOTHING was done. No call to the room, no knock on their door. I didn’t feel like being the crazy person taking it into my own hands so I plugged my ears and slept for maybe an hour or two all night. I was sick for two days after getting home. - Breakfast was bad. My dog literally turned his nose away at the eggs and he LOVES eggs. All the plastic ware was face up (not handle up) so everyone touches the side you put in your mouth when grabbing one. The oj cartons were frozen solid. - They overcharged me for my pet fee. $50 for one night when everywhere I checked it says $25. "

"I was locked out of my room and the tech could not get in as well. They had the drill thru the lock and get me in - which took them an hour. As frustrated as I was being locked in, the staff were amazing and its an example of when tech fails, nothing anytone can do about it - how you react is why I think is why I give it an excellent review."