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"Very decent standard of IHG property, new and modern with all the facilities you'd expect. Staff were friendly and helpful and tried their best at all times. Breakfast can get very hectic and there needs to be a better timed booking system and a system where people don't hang about reading newspapers - that can be done elsewhere (their room for instance!) Water needs to be provided in take-away plastic bottles and not the glass/crown cap style at the moment. A/C control needs much more improvement and the controls work correctly."

"Great service!"

"The customer service is outstanding! The staff behind the counter and the guest services have been so helpful. The location is right in front of a tram stop, public transportation is free for guests. We will definitely stay here again!"

"Great little hotel. Clean, close to amenities. Spent 1 night, enjoyed the welcome drink and the patio garden was lovely. "

"Amazing service - we arrived early for check in but they treated us royally, with discounts on museums and public transit, and access to the lounge and other amenities. They were super busy but still kind and attentive. Our room was modern, large and super clean, and the location was perfect. "

"This is a very convenient hotel. The room facilities may not be luxurious, but they are well-equipped and clean. The staff are friendly, and the location right next to the station makes it easy to go anywhere. The breakfast food is fresh and healthy. Highly recommended"

"Great location. Nice accommodation. "

"The reception desk was located inside the Hotel Restaurant/Bar, which was a little surprising to us. Our key card to access the room was also used to activate lights, Air conditioning etc. in the room, which was unique. When walking through the corridor one would be listening to bird sounds and that was very nice and calming. Parking was available in a Parking Garage across the hotel for a fee collected by the hotel. Overall we had a great stay. "

"Lovely Swiss hotel with atttentive staff. Room was very nice - comfy bed, lots of pillows. The AC worked wonderfully despite temps over 90°F and being on the fifth floor. Great breakfast. Proximity to public transportion was key for our busy, compressed schedule and so easy to use. The BaselPass saved us hundreds of dollars on cabs. "