Search Hotels Near Heritage Mall, St Croix Falls

"The staff was great and very attentive. "

"Room was very clean, staff was amazing, only reason I could not give a 5 star review was due to room location. Directly across from front deck and close to front door, this causes a lot of noise just outside our room. Food in the resteraunt was very good as well. "

"First off, when we got in room. No TV remote. Went to call front desk, no phone in room! Then he came and brought us a remote. But could only watch news. Then getting ready for dinner looking for towels, not any in room and not even a place for them. There was a used bar of soap next to sink..not know who used it. No shampoo, but a used tube of tooth paste. No extra towel paper, again no towels for whirlpool. No coffee pot. They advertise great breakfast 12 cup coffeemaker in lobby with just cereal, no fruit, no pastries. So no clock, no phone, no coffee pot. No towels. Will not ever be going back!@"

"Check in was very simple. Was surprised that they are charging $20/day to park now. New attendant didn't give any instructions on how to get to my room. Asked for the St Croix room again, assuming there was only one. There's several and not all come with a tiny refrigerator. Had to ask for one which they brought quickly. Went down to Charlie's restaurant to get a pitcher of ice, like we did last time, and was told to go all the way across the hotel, to the front desk for an ice bucket. Inconvenient and the bucket was not insulated and did not fit in the fridge. Bathroom had a roll in shower that is very accessible. Low water pressure in the shower and no place to set toiletries on the tiny pedestal sink. Jet tub and fireplace were the biggest reason for staying here and they were fabulous. Room was very clean and had ample pillows and blankets for 2 people. Very nice bartender in Charlie's both nights, can't spell his name but I'll try, Ketame. Overall I would stay again but this place needs more for the price. "

"Pillows are flat, heat in room takes forever to warm up and we were second floor. Front desk staff didn’t stay at front desk has to ring a ring door bell. No elevator. No jets in the hot tub. Concrete in the pool/hot tub area cracking and falling apart."

"It was okay"

"Wouldn't go anywhere else "

"Friendly but not very clean"

"We noticed that the heater was blowing out cold air instead of warm air in our room."