Search Hotels Near Heritage Carousel of Des Moines, Des Moines

"Nothing worked: TV turns on but would not go to specific channel, tub drains slower than molasses in January, hair dryer doesn’t turn on, chair was broken, walls were so thin it’s like bad porn audio on autoplay late into the night. I’ve stayed in only one place worse than it. Just when I thought it couldn’t get any worse, breakfast was scheduled at 6:00-9:00 and we got to the dining to find the staff just realized the person didn’t show up to get the items prepared."

"We absolutely loved everything about our stay. The hotel was beautifully renovated keeping the charm and architectural uniqueness. The staff was friendly and helpful. We will definitely stay there again. The room was quiet and comfortable."

"Always the best choice downtown! "

"everything was very nice but we did fine a bandaid on the floor in the living area it was very expensive to stay and I don't like to pay for wifi in a suite in should be included"

"Outdated for the price "

"Great location and wonderful staff"

"Staff were friendly, breakfast was decent and room was comfortable "

"Good "

"Overall, this is a great hotel. We stayed here because of the free parking and the room having a full-size fridge. There is free, off-street parking, the area feels pretty safe, and there is a huge breakfast setup with oatmeal, breads, waffles, eggs, bacon, cheese... it's a true breakfast and not the sad continental breakfast you get at most places. The two things that could be improved is that where they keep the luggage carts block the intercom and key swipe for after-hours entry, which can be a problem if you have limited mobility and are unable to move the carts or if you are juggling items and don't have hands free. Not a huge deal, but something that could be improved upon. Also, they use the terrible polyester sheets on the bed, which are like sleeping in a trash bag. It means that we had to crank up the A/C to just be cool enough to sleep. I get that they are supposedly less maintenance, but they are terribly uncomfortable."