Hereford Trip

All employees I dealt with were amazing and beyond friendly. Checking in was easy and I was even accommodated with a gluten free cookie! I love that they thought of those of us with dietary restrictions. The room was very nice- clean and comfortable. The bar was open until midnight, unlike some hotel bars that close early. Double Tree Hotel BWI Airport will be my hotel when traveling here from now on!!

Clean, comfortable and extremely helpful front desk staff.

I didn’t see any bad reviews until after I booked and a lot of the bad reviews mentioned cleanliness and I would somewhat agree. The couch had a smell, and the countertops and tables and other areas could’ve been more clean. They needed to be wiped down even on top of the stove. Yeah I get it’s in and out experience different people been there, but there’s a way to upkeep that. The bed was soft and lumpy so it wasn’t super comfortable. The building is nice. It’s quiet. It’s in a good neighborhood. Would I book here again 50-50 I think I would first look for somewhere else that has the same concept. In terms of using your phone or a code to go in and out the building I had no issues with that at all people that issues, I assume are not tech savvy. Housekeeping needs to do a better job that would be my number one complaint. They make it look presentable, but they don’t clean it with effort

Very nice location very quiet room was very nice stylish comfortable bed amazing. In all place was uniquely feeling like home

Yes and excellent staff