Herathera Trip

Great property, quiet, beautiful, and staff was very friendly and polite Rakesh I was super super nice. I and friendly

After a ton of research, my husband and I chose this resort for our honeymoon and we were so happy we did! The island and resort are beautiful but so are many in the Maldives what set this place apart was the service. In the reviews everyone raved about the service and now that we experienced it we know why! You get a dedicated concierge upon your arrival who ensures you have a wonderful time and plans your stay according to your preferences so you can just enjoy and relax. But it goes beyond that, we were surprised with so many special and personal touches that just put the service above and beyond anything we expected. The food is excellent, the spa service was wonderful. We could not recommend this place any more especially for couples looking for a romantic getaway! We cannot wait to come back!

Overall it was a great experience. The service was exceptional. The facilities were great and we never hard a hard time finding a seat by the pool or the beach. The reason I have given 4 instead of 5 stars is that the resort allows smoking in too many places. You can be sitting there enjoying your time in your pool or beach lounger, when the person sitting a few chairs down lights up a cigarette and the smoke just wafts over for the whole time. There should be non-smoking areas so that non-smoking guests do not have to breathe that in while trying to enjoy the beach.

Hands down the best customer service I’ve ever experienced! Every single staff member was incredibly friendly, professional, and welcoming — I truly felt like part of the resort family. What impressed me most is their commitment: if anything isn’t up to your expectations, just mention it and they’ll fix it immediately and go above and beyond to make it even better. An unforgettable, unmatched experience from start to finish! — Ahmad & Nour Ataya