Search Family-Friendly Hotels in Hensol

"Very friendly staff . Property needs updating. Bed was too soft Good value for money but would I stay again not sure"

"We arrived early and we were able to check in which was excellent news. The room was spotless and well maintained. All staff we encountered were pleasant friendly and always ready to help. Bed was really comfortable, breakfast was delicious and the location was ideal for us. We look forward to staying again and would highly recommend it!!"

"Very close to the train tracks and could hear trains through the night was not ideal but the room and staff were great it was just the specific room location."

"Good location for city centre"

"Very clean, good location near city centre. Room has high ceiling which I absolutely love!"

"The staff were friendly and welcoming, any issues were resolved quickly. The room was clean and more than adequate for my stay although it was a little tired around the edges, blind was fraying and the paint could do with a little refresh. I didn’t use any of the other facilities, however the bar area looked clean and spacious and clear signage around the hotel to help you navigate."

"For the most part the hotel was great. The reception staff were great except for one member who was unhelpful and rude. There was a stain (looked like blood) on the under sheet and this member of staff on the desk seemed nonchalant. The restaurant staff were amazing at breakfast especially Lin."

"Rooms are a bit run down, location is great for being so close to Cardiff bay. Staff are lovely and friendly and the bar is cosy. Breakfast was decent."

"Overall this is a resort mainly focused on golf and leisure trips. The facilities are excellent (gym and golf courses) and the service was very good throughout and location is lovely in the countryside conveniently located near the M4. My only criticism is that the buildings themselves are a bit sterile and the bar and restaurant tend to be catering the golf groups etc but overall the hotel is definitely of a good standard and has excellent facilities"