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"Lovely clean room. Great that you can turn the shower on without having to reach into the shower and get wet. Staff friendly and welcoming. Checked for us to see if room was ready so we were able to check in early. So happy to be close to the Exeter Chiefs ground, very handy. Lovely bar area, good choice of bar food and drinks. Definitely would stay again and would recommend. Great that the parking is free also. "

"Satellite TV was having issues but the staff seemed to know that they have to rectify the satellite TV system"

"Easy parking, good location."

"Great stay, perfect room and fantastic location. "

"The only negative I can think of was the placement of the heating/ac unit which was right next to the bed. Not a big deal since I have stay in places with way noisier units in the rooms."

"very good stay feel wellcome here good friend feel wellcome here staff very good care good breakfast come again very clean feel welcome here"

"Comfortable clean room. Great location "

"We cannot fault this hotel. The staff were attentive, polite and helpful. The room was well lit, adequate power sockets and overlooked Broad Street. There was a reasonable bar menu and the breakfast was excellent. There was parking around the west side of the building. The Winter/Spring price was reasonable but it can more than double in high season."

"We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful. "