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Reviews of Hotel Arthur

3 out of 5
Hotel Arthur
Vuorikatu 19, Helsinki

Reviews

8.4

Very good

Rating 10 - Excellent. 426 out of 1126 reviews" "
Rating 8 - Good. 492 out of 1126 reviews" "
Rating 6 - Okay. 154 out of 1126 reviews" "
Rating 4 - Poor. 36 out of 1126 reviews" "
Rating 2 - Terrible. 18 out of 1126 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Per, Merida Centro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Arthur is a nice hotel in the city center of Helsinki, good breakfast buffet and nice personnell.
Stayed 7 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the convenient location being so close to the train stn but in a quiet spot. Liked the temperature of the hotel room which allowed me sleep normally as it was much cooler than the Hotel room's in Japan which i found far too warm during the night..
Stayed 4 nights in May 2024

8/10 Good

Keri

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was put on the 9th floor. I have a back injury and had such a hard time getting my luggage up the stairs.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff convenience
Stayed 2 nights in May 2024

2/10 Terrible

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience to the city centre..train stn . Helpful staff..History of the building etc
Stayed 1 night in May 2024

8/10 Good

marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Staying at this hotel was an absolute pleasure! From the moment I arrived, the staff was incredibly welcoming and attentive. The room was spacious, clean, and beautifully , offering a cozy retreat after a long day of exploring. the sauna was great providing the perfect balance of relaxation and rejuvenation. Plus, the location couldn't have been better, with easy access to all the city's attractions. I can't wait to return for another fantastic stay!"
Stayed 2 nights in May 2024

10/10 Excellent

Sasho

Travelled with partner
Liked: Amenities
It is very good hotel with excellent breakfast close to all important things to he seen in Helsinki.
Stayed 4 nights in May 2024

8/10 Good

luciana

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very simple rooms. Difficulty to take shower or wash hands using soup only by shower head. Staff not able to help you in organizing or providing help to do any trips. However; Great breakfast buffet, everywhere clean, great central location, polite staff. Worth money spent in this expensive hotels area.
Stayed 6 nights in Apr 2024

4/10 Poor

Michel, Rockland

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is outdated and looks like a page from a 1960's magazine. The carpet in the hallway to our room on the third floor smelled musty and was not pleasant to look at. Our room labeled Superior was far from it; it was large but the wallpaper was dated and the baseboard needed repairs. The shower in the bathroom was an adventure in itself...the drain was in the floor underneath the sink. Two positives...good breakfast and central location.
Stayed 1 night in Apr 2024

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre hotel accessible by walk. Very cosy. Thank you for amazing big room 302
Stayed 1 night in Apr 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the train station, breakfast had a decent range of hot and cold options. The bed was comfy, and the shower was very powerful but the shower door had a gap at the bottom so it flooded the bathroom. The door was also thin so you can hear people in the corridor. The corridor smelt of smoke but overall a pleasant stay for the price.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Stayed 3 nights in Mar 2024

10/10 Excellent

Rodny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel muy económico para estar en el centro de Helsinki, a sólo 4 ó 5 cuadras de la estación central de trenes. Y muy cerca de todo.
Stayed 1 night in Mar 2024

2/10 Terrible

KADAMB

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Kam Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Perfect luggage storage services. We checked out and stored our luggage. We picked up before catching our train late in the evening. So convenient for us. Breakfast is good too. Mattress is not too soft. We enjoy the stay there.
Stayed 1 night in Mar 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing, reached all my expectations. It was walking distance to the train and shopping malls too!
Stayed 3 nights in Feb 2024

8/10 Good

Lyn

Travelled with group
Informed the hotel to do room service but did not happen. People always smoke by the entrance so the hallway on level 2 always have that smoke smell. Breakfast is nice but does not change, everyday is the same. Hotel location is good but it’s on the slope, old and needed renovations. Value for money and friendly staff. Ok to stay for a few nights, quiet and safe.
Stayed 3 nights in Feb 2024

8/10 Good

Norio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of the hotel is good. The shower room is miserable, but the room is clean and warm. It is notable that the staffs are very kind and flexible, and give you smiles. The breakfast is average. If you just sleep and go out, I can recommend you to stay in this hotel.
Stayed 1 night in Feb 2024

8/10 Good

fan

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Very attentive staff!
Stayed 1 night in Jan 2024

10/10 Excellent

susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good location, very clean, excellent breakfast. Very good value for money
Stayed 1 night in Jan 2024

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful and great attitude. It is easy to walk to main attractions in Helsinki. Definitely recommend.
Stayed 1 night in Dec 2023

6/10 Okay

john

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

David, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service
It had a certain old-school charm, but lacked some updated amenities, like outlets near the bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheh

Travelled with family
Liked: Amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again👌
Really enjoyed our stay in this little gem. Wonderful stuff, very nice breakfast, very clean room, good shower. Thank you, Arthur..;)
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel in a great location. Great service and great breakfast buffet.
Stayed 1 night in Dec 2023

10/10 Excellent

Cheh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so nice
Stayed 2 nights in Jan 2024

4/10 Poor

Yi

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Kitlai

Stayed 3 nights in Nov 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst overall the hotel could use a bit of TLC, it was clean, comfortable, & - importantly - warm. The staff were friendly & welcoming, the breakfast was great, & the hotel couldn’t be more conveniently located for getting around the city. I would recommend this hotel & would definitely stay again.
Stayed 1 night in Nov 2023

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and helpful staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staffs!
Stayed 5 nights in Nov 2023

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay comfortable room. Temperature was great in room and TV channel options were great. The staff was awesome they allowed me to store luggage.
Stayed 1 night in Nov 2023

10/10 Excellent

Jed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front reception was very helpful and understanding, and answering our questions about where to go and how to get around. The hotel is about a 10 minute walk from the central station across cobblestones. When we got off the train from the airport, there were no good directions on how to walk to the hotel. However, we got there and from then on, we understood how to do it. The location of the hotel is great. It’s near the tram line and there’s plenty of shopping and restaurants to choose from. The Buffet breakfast is extraordinary. Next time we’re in Helsinki, this will be the hotel we will go to.
Stayed 3 nights in Oct 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
city centre Helsinki
We stayed twice, three nights each time. Very good clean hotel. The arrangements were a little cramped. Service and welcome were excellent, breakfast very good but evening restaurant , although advertised was not open .
Stayed 3 nights in Oct 2023

6/10 Okay

Mia Anette Catarina

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

taina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was in a very convenient location. Front desk staff was really kind and helpful. Room was very comfortable. Breakfast had lots of options.
Stayed 3 nights in Oct 2023

10/10 Excellent

oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, close to everything. Large room with living room. Full breakfast with lots of choices. Awesome ladies at front desk. We really enjoyed our stay.
Stayed 6 nights in Oct 2023

8/10 Good

Snowden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Snowden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Laura

Stayed 2 nights in Oct 2023

6/10 Okay

Wendy

Liked: Cleanliness
Overall the room was good. The only things I didn’t like were the shower (it drains towards the door and drenched the entire room), there is a kettle but no supplies in your room. Be sure to ask for coffee or tea at check in. Lastly, there is no laundry service, even though they say on their description that there is.
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location, close to the train station. Nice staff, good breakfast
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023