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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Hotel in Helen with free breakfast and 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, a heated pool
Exterior
Coffee service
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is ₹8,692
₹10,413 total
includes taxes & fees
25 Sept - 26 Sept
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hydromassage showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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Hampton Inn Helen
Breakfast included
Pet-friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is ₹16,599
₹19,506 total
includes taxes & fees
6 Oct - 7 Oct
Hampton Inn Helen

About the area

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 5 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Charlemagne's Kingdom - 8 min walk
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk
  • Helen Tubing & Helen Water Park - 16 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel in the mountains
SureStay Hotel by Best Western Helen Downtown provides amenities, such as free continental breakfast and a corner/local shop. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • A 24-hour front desk, coffee/tea in reception and a banquet hall
  • A TV in reception
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/bath combinations
  • 32-inch TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on 25 Sept 2024 start from ₹8,691.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within a 10-minute walk of Helen Festhalle, Helen Arts & Heritage Center and Chattahoochee River. Unicoi Hill Park and Charlemagne's Kingdom are also within 10 minutes.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1005 reviews" "
Rating 8 - Good. 316 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. If you’re looking for something new and updated this is not the place. The room was very clean and had everything we needed. The staff was excellent. About a 5 minute walk to downtown Helen. If we ever come back up this way, I would definitely stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Teresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient to downtown. Staff was very nice and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet, clean, convenient breakfast, easy parking and also walkable to a lot of the attractions.
Stayed 2 nights in Sep 2024

6/10 Okay

Kip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were wonderful. Breakfast is nice. Not a warm breakfast but grab and go items that are more than enough to get your day started. The facility is very clean but just simply old. The bed gets a zero star and we woke up with back aches each day. So it’s nice to have the great staff. Just needs updates and most definitely new beds.
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: This is a perfect location for an affordable stay in Helen. Walkable in all directions to anything you want to do. The room was clean, beds comfortable. The staff was great. The continental breakfast was great. Cons: the lighting in the bathroom sink area is very, very dim. There is no full length mirror. So getting ready for your day is a challenge. We ended up with a room that was an adjoining room. The first two nights no one was in the other room, but night three a man with a cough condition stayed and it sounded like he was in the room with us. So keep that in mind for privacy and comfort. Not good sound buffer between rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry, Crossville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Very spacious.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, walkable to town, nice pool, nice parking
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t spend a lot of time at the property. It seemed clean and nice. It would have been nice to know that the breakfast didn’t include anything hot.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela, Martinsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and location- we will be back
Stayed 1 night in Aug 2024

10/10 Excellent

Jakub

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location. Operated by locals with very friendly staff. Even had large, name brand shampoo, body wash, conditioner, lotion and hand wash for your use. My wife was ecstatic. Will be staying again. It's an older hotel but upgraded. The newer hotels are not located near everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

6/10 Okay

Thea

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Sylvia

Travelled with group
Liked: Cleanliness, staff & service
Staff was really nice, all walkable which is awesome. Property / rooms are older but clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was excellent. Knowledgable of the area and very helpful with dining suggestions. The room was nice and clean as well as the pool.
Stayed 3 nights in Jul 2024

8/10 Good

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located. Clean and quiet. The lady working the morning front desk was very nice and helpful. Had some issues getting the tv to work but got with the night attendant and got a different remote.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfectly located, rooms were very clean, staff was very friendly, nice and ready to assist 24 hrs!! They even called and asked how our rooms were that first evening which was impressive. Breakfast was good not great but acceptable. My only 2 complaints was one of the beds was very hard and uncomfortable. Also, our room key card kept deactivating. Numerous times we had to go to the office to get it corrected, although they were nice about it, it was terribly frustrating. That definitely needs to be addressed
Stayed 3 nights in Jul 2024

4/10 Poor

Carol

Disliked: Cleanliness, property conditions & facilities
Could use deep cleaning & some upgrades.. also they should a slip resistant mat in the tub
Stayed 1 night in Jul 2024

6/10 Okay

Miurel

Stayed 1 night in Jul 2024

10/10 Excellent

Capri

Travelled with family
Liked: Amenities
Within walking distance of Main Street. Clean and friendly staff. Enjoyed our stay!
Stayed 2 nights in Jul 2024