Heiligengrabe Trip

Room was clean and properly stocked with everything we needed. Stafff was wonderful from the doormen to counter to bar , we had a great experience. The hotel is closed to the museums and also close to public transportation which was a big plus for us. We traveled with our dog and had a lot of fun walking her to the park which was only two blocks away. 100% recommended!!!! Great restaurants in the area too

My first problems seemed to belong more to Expedia than to the hotel. I was booked & charged for 2 persons in the room (my name had been entered twice) & they could not correct it. Secondly I was charged, acc to Expedia two different prices for my 2 nights there— again, Expedia would not assist despite my 3 calls to them. Riu plaza room was small but lovely. It had all needed amenities & was mostly satisfactory. My only difficulties were with a frequent sandpaper rubbing kind of noise at all hours, which I suspect was because my room was next to the Pumping Room. Lastly I found that no matter how careful I was, water leaked after both showers, into the foyer of the room, which I used towels to clean up. In a less expensive room, I would not have considered this a problem but for prices at Riu, I was surprised. Other than those issues, the room was very good.

The room was immaculate; clean and spacious. The staff were very professional and showed great work ethic. Two thumbs up for my entire stay.

Very nice property well designed property with a lot of amenities definitely would recommend it in a very central location 2 queen beds 2 bath and a kitchen were all amenities we appreciated

The room wasn't the cleanest, it was good enough but not the Marriott's quality. One of the days, the ac was bringing in the worst garlic smell. The bathtub had some leftover cleaning detergent which we weren't able to use...