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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
3404 Vine St, Hays, KS

Reviews

6.6
Rating 10 - Excellent. 79 out of 420 reviews" "
Rating 8 - Good. 119 out of 420 reviews" "
Rating 6 - Okay. 105 out of 420 reviews" "
Rating 4 - Poor. 56 out of 420 reviews" "
Rating 2 - Terrible. 61 out of 420 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

ADRIAN

Stayed 1 night in Jan 2024

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was stuck in snow storm so I didn't arrive to check in until almost 3am. Took 20 minutes of ringing the bell and banging on the window for the guy to WAKE UP and come help me. Then he asked me how long I wanted a room for. I had made a reservation! I told him I want the room I reserved until check out! Which seemed to be really hard for this guy to understand and I don't know how. Then he told me I could only pay the pet fee in cash w no receipt so I said no way. Room was disgusting and looks like it hadn't been cleaned in months?! Shower floor and toilet base caked with dirt. Toilet had pee on the back. Floors never cleaned. Dirt and food on the walls. Pee on the beds comforter. Bring your own sheets and bleach, and don't touch anything as much as possible.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

8/10 Good

philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2023

2/10 Terrible

Kimberly

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty.....But I did not mind until they charged me for my Reservation. then said they did not have that room available and they would have to cancel my reservation, then charged me 10.00 more. So I paid 110.00 for a filthy room with no remote for tv.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered swimming pool not open. No breakfast Blood was on Mattress. Sheets were very used. I didn’t stay a second night. I couldn’t recommend this to anyone
Stayed 2 nights in Sep 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night
Stayed 1 night in Sep 2023

2/10 Terrible

David

Stayed 1 night in Aug 2023

6/10 Okay

brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
this place has new people running it. They are not taking care of it like the others did. I would stay somewhere but my wife smokes and it's hard to find a smoking place
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and located well in Hays. An inexpensive place to stay. Near gas and restaurants. Friendly check in. Everything was clean. No worries.
Stayed 1 night in Jul 2023

8/10 Good

Rhea

Stayed 1 night in Jul 2023

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead moths were in the AC. Open old beer cans left in the fridge. Broken glass all over the parking lot. Huge weeds cover every walkway. Whoever owns this property doesn’t even put in the most basic effort of upkeep. Probably the worst hotel I’ve ever stayed in and I will avoid Rodeway Inns at all costs now.
Stayed 1 night in Jul 2023

4/10 Poor

Jasmine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The sheets were dirty with clumps of dirt all over the bed, the floorboards were coming off of the floor, and the bathroom shower had either puke/blood droplets on it, shower curtain was dirty as well.
Stayed 1 night in Jul 2023

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets were dirty and stained…my husband opted to sleep in his car rather than in the nasty beds.
Stayed 1 night in Jun 2023

4/10 Poor

Eric

Stayed 1 night in Jun 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY FAR AWAY
There was no one working when we showed up. Called the NUMBER left in the office. Waited over 30 minutes and no one showed up. In the mean time we watched drug deals go down in the parking lot. The lobby was very dirty, parking lot was full of trash and obvious drug users. We felt completely unsafe and found a different hotel. an hour later we got a call someone finally showed up.
Stayed 1 night in Jun 2023

2/10 Terrible

Troy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I reserved a smoking room just to find out they don't have any smoking rooms. Nobody was there when we arrived. Took them 15 minutes to get there after calling. Then they proceed to go into room and put towels in it. I got up this morning and took shower and found the towels were dirty. Bunch black stuff all over them. Cheap price but not worth it.
Stayed 1 night in Jun 2023

2/10 Terrible

Kevin

Disliked: Staff & service, property conditions & facilities, room comfort
One word: Absolutely Terrible!
Not sure I can fit everything here. I stood by myself in the lobby for over 30 min before anyone helped me to check in. The lobby stunk and so did the rooms. whatever cleaner they are using smells terrible (if it was the cleaner). The towels also smelled terrible, lucky I brought a couple from home. Moths were flying all over in the room and even more dead moths on the floor. I used their stinky towels like a broom so I wasn't walking on them. I was scared to even consider the bedding because of all this so I brought a sleeping bag in from the care and layed it over the bed to sleep. If you stay here make sure to bring your own soap as none is supplied. Not even hand soap. I also witnessed drug deals happening outside by what I'm pretty sure was a weekly rental long term type of tennant as their room which I saw wide open had the appearance they had been there quite some time. My advice is if this is the only rooms available you should sleep in your car! I know I'm sure sorry I didn't. The Rodeway Inn corporate offices should be embarrassed to have their name on this place and hotels.com should be embarrassed for even showing a listing for it. I know I will think twice before I is this website again to find a room.
Stayed 1 night in May 2023

6/10 Okay

Brian, Gilbert

Disliked: Cleanliness, property conditions & facilities
Upon arriving my room had very dirty floors and bathroom, no towels, no toilet paper, no soap/shampoo, stained bed linens, limited working fridge was not plugged in. When towels were requested at front desk I was given 1 bath towel and 1 wash cloth. For the price I would say I got what I paid for. I would not stay here with my family.
Stayed 2 nights in May 2023

10/10 Excellent

Erick

Stayed 1 night in May 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

6/10 Okay

Ellen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Cheap. In town.
Stayed 4 nights in Apr 2023
Response from FrontDesk on 20 Apr 2023
ThanksRodeway Inn

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice owner but the sheets, pillows and blankets are that of a 3rd world country. I guess that’s what America is now so at least they are par for the course
Stayed 3 nights in Mar 2023

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities
There was no one there to check us in. NO ONE!!! Prepaid and lost my money
Stayed 1 night in Mar 2023

2/10 Terrible

Kyle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ram on 6 Mar 2023
Dear Kyle,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Front DeskRodeway Inn7856253067

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazed in Hays!
Highest recommendation for simple, straight-forward comfort off I-70! Staff was super friendly with easy luggage unloading directly in front of ground-level room door. Beds were perfect for us - nice, firm mattresses. Clean. Everything worked and the shower was awesome!
Stayed 1 night in Feb 2023
Response from Ram on 6 Mar 2023
Dear Jean,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Front DeskRodeway Inn7856253067

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Robert, Thermopolis

Disliked: Cleanliness, amenities, property conditions & facilities
No cups in room. No aerator on bathroom faucet. Minimal outlets. No indication of Wi-Fi. Phone not working
Stayed 1 night in Feb 2023

10/10 Excellent

kerry

Stayed 1 night in Nov 2022

2/10 Terrible

Clayton

6/10 Okay

Dave Augustine

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Carla

Business traveller
Liked: Staff & service, room comfort
No frills. Seems safe—outdated furniture and bedding.
Stayed 1 night in Aug 2022

4/10 Poor

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

billy j.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good service, I have used them 6 times and I have always been satisfied
Stayed 1 night in Jul 2022

6/10 Okay

Greg

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They have an insect problem. Especially on the backside of the building. The bedding is worn out. The pillows were shot. The bedspread had a hole in it. Wondering now if they wash all bedding every time they clean the room.. Basically the rooms were clean, except for some bigger bugs that made their way in the room.The Management was okay, but not overly helpful. For three nights the total came to a little over $300.00, I expected a little more for that..
Stayed 3 nights in Jul 2022

6/10 Okay

Tommy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Ted

Liked: Room comfort
It looked like they had done basic cleaning. Bathroom and floors clean. Nice drapes. But the walls had drips and finger prints. I like a chair and stool but they were obviously muddy. Yes I checked and was able to wipe some of it off. Although in an okay part of town the motels grounds were shoddy. We could have stayed in WaHeeney for a similar price and it had a 8.0 rating. I took a chance and lost. Bed was good and I slept. That’s something.
Stayed 1 night in Jul 2022

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
It's a good basic motel. It was a good rate for a non smoking room with a fridge and micro. The only problem I had was a common one in motels, a noisy bathroom fan. Note that they do extended stay also and there are weekly and monthly rates. The staff was very polite and friendly. The room was clean and the A/C worked okay. Lots of fast food nearby, McD's, Qdoba, Etc. Also a couple of convivence stores. Parking for tractor-trailers is close by. There is a pool but I didn't use it.
Stayed 1 night in Jun 2022

10/10 Excellent

Padej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Frills.
Want a room to rest just for the night, with no frills? This is the place to stay. Very reasonable rate and very clean.
Stayed 1 night in Jun 2022

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop in Hayes
The room hss clean with tile floors. The air cooled room right down. Shower was roomy any easy to usr. Would stay again
Stayed 1 night in Jun 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good for me
Do not judge the book by the cover. Outside was rough, but my room was nice and enjoyed my 4 day stay. Worst part about it was being located in a city that would build whatever the hell they call that mess of a road running in front of it.
Stayed 4 nights in Jun 2022

8/10 Good

Herrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Lyndsey, Bella Vista

Travelled with family
Liked: Cleanliness, staff & service
The room was comfortable and clean. The main issue we had was that a group of construction workers staying there drank and played loud music in the parking lot until mid-night. We could hear every beat of the music through the walls and window. Once a storm rolled in, they dispersed, but it was impossible to sleep until then. May have been a one-off experience.
Stayed 1 night in Jun 2022

4/10 Poor

Billy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not great, by any means. The sheets had old stains on them, one bed was right up against the AC, and the AC was super loud. We were grossed out by the bedding and got horrible sleep because of the noise. We could also see daylight around the door and the AC. I wouldn't stay here again.
Stayed 1 night in May 2022

10/10 Excellent

timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Tammy

Travelled with family, Travelled with pets
Liked: Staff & service
It was a comfortable enough place to spend a night while passing through.
Stayed 1 night in Apr 2022

8/10 Good

Peter-Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022