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Reviews of FairBridge Inn & Suites Hawkinsville

2 out of 5
FairBridge Inn & Suites Hawkinsville
160 Broad St, Hawkinsville, GA

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 81 reviews" "
Rating 8 - Good. 26 out of 81 reviews" "
Rating 6 - Okay. 12 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 8 out of 81 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Stayed 2 nights in Jan 2024
Response from chirag Patel on 2 Feb 2024
Thank you.

6/10 Okay

Tangela

Travelled with family
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from chirag patel on 17 Jan 2024
Thank you sorry for inconvenience.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from NA on 2 Nov 2023
NA

6/10 Okay

Steven

Liked: Staff & service
Stayed 1 night in Mar 2023
Response from Chirag Patel on 22 Mar 2023
Thank you.

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bathroom is a little to small. Other than that my room was nice.
Stayed 2 nights in Nov 2022
Response from Chirag Patel on 30 Nov 2022
Thank you .

4/10 Poor

Lily

Travelled with family
The Room was ok not to my liking
Stayed 2 nights in Nov 2022
Response from Chirag Patel on 30 Nov 2022
Thank you so much for reviewing ? we are so glad to hear to hear you enjoyed you stay ?

8/10 Good

Chris, Acworth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reason price, safe location
Stayed 1 night in Sep 2022
Response from Chirag Patel on 27 Sept 2022
Thank you.

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband and adult son with my 2 service dogs stayed in room 112. Ground floor. The rooms were sanitized and disinfected and clean! Several amenities and everyday we were asked if we needed anything. There's a washer and dryer on the 2nd floor. Also soda machines. Big parking lot. Gazebo with seating and several grills. Great area to walk my dogs. Very safe very friendly. Very honest staff. We stayed all together 5 weeks. And were left alone . Weren't bothered by any other patrons or staff. Huddle house next door. Hardee's on the other side. Circle k across the street. Post office is 2 blocks down a courthouse and sun mark bank. Walgreens and Joe's pizza 2 blocks and a dollar general market. Always plenty of hot water and good pressure. Sound proof walls. Nice flat screen with decent channels. Ice machine.
Stayed 2 nights in Apr 2022
Response from Chirag Patel on 13 Apr 2022
Thank you.

6/10 Okay

Terry L

Travelled with partner
Disliked: Amenities, property conditions & facilities
Directions to property were incorrect. Took me to another Hotel. about a mile away. Fortunately, the clerk knew where the property was and gave me instructions
Stayed 1 night in Jan 2022
Response from chirag patel on 14 Jan 2022
Sorry about that.

4/10 Poor

Marie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The manager was very rude when I had guest stop by after I checked in I called to get the Wi-Fi password and he stated he was about to call the cops and I replied I will ask them to leave and he then threatened to kick me out and keep my money for the other 10 days. That night night at 1030 pm he called to tell me I had to leave the next morning I said that’s fine. The next morning when I returned the key I had already rented a room at the motel next door not knowing they where the same family. He was not offering me a refund and I was not going to allow that because I had done nothing wrong. The other hotel owner said I could stay at the first room and he would refund my money from the other hotel which he didn’t do and I called and he rudely stated I didn’t get your money which was over 800 dollars but I had the receipt from my card that proved it so I had to go through Expedia to make them refund my money. Then the actual checkout day he called and said Hey buddy you don’t have to check out today we would like you to continue your stay I mean If he had gave me that service from the start maybe but they made the stay very uncomfortable and then would not allow anyone to pull in the parking to see me I had to walk to the restaurant next door. Just know that it was unacceptable the way they treated me at both FairBridge Inn and Loyalty Inn and I gave them nothing but respect which they didn’t deserve at all.
Stayed 10 nights in Dec 2021
Response from chirag patel on 24 Jan 2022
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable. Had everything we needed and everything worked.
Stayed 1 night in Sep 2021
Response from chirag patel on 7 Oct 2021
Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay when visiting Hawkinsville every year. Clean hotel and friendly owners and staff.
Stayed 3 nights in Jun 2021
Response from Chirag patel on 12 Jul 2021
OK

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, vending, and responsive housekeeping.
Stayed 3 nights in Jun 2021
Response from Chirag patel on 12 Jul 2021
ok

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great and clean place I love it !
Stayed 2 nights in Jun 2021
Response from Chirag patel on 1 Jul 2021
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2021
Response from Chirag patel on 1 Jun 2021
"Thanks for staying with us. We appreciate your

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2021
Response from Chirag patel on 6 Mar 2021
Thank you.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a hidden gem. I would stay here everytime if i could. Beds are soft. Very clean.
Stayed 2 nights in Jan 2021
Response from Chirag patel on 15 Feb 2021
Thank you.

6/10 Okay

kimberly

Stayed 1 night in Jan 2021
Response from chirag patel on 11 Jan 2021
Thank you

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Small town motel but the motel was clean. The owner was very nice and welcoming.
Stayed 3 nights in Jan 2021
Response from Chirag patel on 8 Jan 2021
Thank you

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very clean. Staff were very kind and helpful.
Stayed 3 nights in Nov 2020
Response from Chirag patel on 31 Dec 2020
Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick overnight stay. We arrived late the room was clean and comfortable.
Stayed 1 night in May 2020
Response from Chirag patel on 23 Jun 2020
Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes. It was nice & right in walking distance. The room was clean & beds where clean & comfortable. It was nice.
Stayed 1 night in May 2020
Response from Chirag patel on 30 May 2020
Thank you.

8/10 Good

Bernita

Stayed 1 night in May 2020
Response from Chirag patel on 30 May 2020
Thank you

10/10 Excellent

Tamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel.
Perfect hotel for our one night stay. Clean, comfortable hotel. Very pleased and would definitely stay here again.
Stayed 1 night in Mar 2020
Response from Chirag Patel on 20 Mar 2020
Thank you so much.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from CHIRAG PATEL on 21 Feb 2020
THANKS FOR STAYING WITH US.

10/10 Excellent

Pamela, Toombs County

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please felt secure and clean would recommend
Stayed 3 nights in Jan 2020
Response from Chirag Patel on 3 Feb 2020
Thank you so much.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Chirag Patel on 21 Jan 2020
Thank you.

6/10 Okay

Ted

Business traveller, Travelled with partner
convenient to everything in our move. nice staff!
Stayed 3 nights in Nov 2019
Response from Chirag Patel on 5 Dec 2019
Thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the check in was quick and easy
Stayed 2 nights in Nov 2019
Response from Chirag Patel on 19 Nov 2019
Dear Guest Thank your hope to see again?

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues, nice room and friendly staff.
Stayed 3 nights in Oct 2019
Response from Chirag Patel on 29 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Diane S.

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and quiet, one of only a few hotels in area.
Stayed 4 nights in Oct 2019
Response from Chirag Patel on 29 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Chirag Patel on 20 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great all around. Clean, and generous employees.
Stayed 3 nights in May 2019
Response from Chirag Patel on 6 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Chirag Patel on 22 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hawkinsville Festival
everything worked well good job remodeling
Stayed 1 night in Apr 2019
Response from Chirag Patel on 9 Apr 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Made online RSVP months ago. Arrived about 6 and person began screaming at me, in very broken English, that my credit card had been denied and he did not have to hold the room--he screamed that no one would hold a room with a denied credit card. Finally he said I did have a RSVP and asked how many people. I replied 3 and he screamed that the RSPV only said 2. I was very angry so I went out and sent my partner try and check in. The person again screamed at her about the declined credit card, holding the room, and said repeatedly that I was crazy. The original RSVP was for 2 adults 1 child which is 3 people. All other hotels in town were full or we would have not stayed. My card was denied due to a credit breech and replacement. I would like to know why he hotel was running my credit card when the RSVP states the room will be held until 9am the day following the RSVP.
Stayed 1 night in Mar 2019
Response from Chirag Patel on 24 Mar 2019
Dear guest I am very sorry to hear of your very concerning experience with our front desk stuff . I wish we have more details about your stay so we can immediately address your feedback with out much issue finding our hotel Please know that we value your business we will do our best to make your next visit a better experience.

4/10 Poor

Shannon

Well i was there to visit someone in the prison. The location of the hotel was perfect. Like, 5 minutes to the prison. The check in was great. No issues. The room however is a different story. As with any cheap motel, its outdated. The bed....OMG!!! It was the worse bed we have ever slept on. It was so hard!! You might as well been sleeping on the floor. And my husband actually laid on the floor to prove the point. Even sitting on the bed was uncomfortable. The recliner and the chairs at the table were wobbly. But I can overlook that... but not the beds. The lady at the desk is hard to understand, but shes really friendly. I was 30 minutes late getting back to check out, and she was ok with that. I have to say that I will never stay at this hotel again ONLY because of the beds. If they could get softer beds, it would be a great hotel.
Stayed 1 night in Nov 2018
Response from Chirag Patel on 21 Nov 2018
We are so sorry to hear that you did not enjoy you stay with us and that you faced such an unusual situation.We continue to strive to improve our service and accommodations so that we many provide the highest level of guest satisfaction . For that reason we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make .

10/10 Excellent

Laura, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, friendly staff and eating close by
Stayed 1 night in Oct 2018
Response from Chirag patel on 26 Oct 2018
Thank you .

10/10 Excellent

Pepper, WNC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While traveling to Florida to check my properties after Hurricane Michael, I could not find a hotel room and had to backtrack to Hawkinsville, GA. The hotel was freshly painted and the room spotless, and the staff was friendly. The price was reasonable also.
Stayed 1 night in Oct 2018
Response from chirag Patel on 18 Oct 2018
Thank you

2/10 Terrible

Marsha, Talking Rock, Ga.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not get to stay. I canceled the room after we got there the power was not on because of the hurricane. It was several miles out from we wanted to be. not good at all.
Stayed 1 night in Oct 2018
Response from chirag patel on 26 Oct 2018
we did charge any things . we was out power ?

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice. Beds was comfortable. No complaints.
Stayed 1 night in Oct 2018
Response from Chirag Patel on 18 Oct 2018
Thank you.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Chirag Patel on 1 Oct 2018
Thank you.

4/10 Poor

Jim, Rock Spring, Ga.

Disliked: Cleanliness, staff & service, property conditions & facilities
VERY DISAPPOINTED We booked a non-smoking room with king size bed. they gave us a SMOKING room with two queen size beds. No free breakfast. I AM REQUESTING A REFUND OF $79.61.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well pleased, close to shopping and sight seeing. Hotel was in a nice and well lighted area
Stayed 1 night in May 2018
Response from chirag on 9 Jun 2018
Thank you.

10/10 Excellent

Drina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
Staff was friendly and helpful. Room was clean and beds were comfy.
Stayed 1 night in May 2018
Response from chirag patel on 9 Jun 2018
Thank you.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with friendly staff ,microwave, fridge, and internet
Response from chirag patel on 11 Apr 2018
Thank you.

6/10 Okay

Scott, Georgia

Liked: Cleanliness
We were not expecting much, but were pleased with the cleanliness of the room. It served its purpose as a clean bed and shower for an overnight stay.
Stayed 1 night in Mar 2018
Response from Chirag patel on 11 Apr 2018
Thank you.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle Ga Baseball
They were very helpful. We allowed us to check in early and very friendly. Will stay again.
Stayed 1 night in Jan 2018
Response from chirag patel on 3 Feb 2018
Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Tonya

You get what you pay for!
The room smelled musty. Like it hasn't been used in a while. We only had 2 towels to start out wirh. Got another towel but no wash cloth.
Stayed 1 night in Oct 2017