Havering Trip

Nice, quiet and pleasant room and location. Friendly staff

We really appreciated that our room was ready when we checked in early after a red-eye flight across the Atlantic. Breakfast at the Riu Plaza is outstanding. The location is excellent. The rooms are well designed. My only significant complaint is the poor performance of RIU’s website: I only used Expedia to make this reservation because I couldn’t get RIU’s site to work, and I still have problems using it for simple things like finding hotel information. The RIU loyalty program gives you extra points for booking directly through their site, but my experience is that this is nearly, if not absolutely, impossible. The site is laggy, it sends you round in circles, and times you out while you are waiting for its responses. Thank goodness for Expedia!

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!

The location is great & the staff are very friendly. We had dinner twice & were good.

Pretty disappointing triple room. We were put in the lowest level below the street next to the breakfast room. We were awakened every morning before 7 am with the noise from the breakfast room preparations. The Internet was ok. The bathroom was one of the tiniest bathrooms I have ever been in. The beds were small and only average quality. Overall, I wouldn't recommend it.