Amanora Park Town, Magarpatta Road, Hadapsar, Pune, Maharashtra
Reviews
6.8
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It was a very good room with spacious king bed. A nice balcony. Clean and prompt room service. Staff was friendly and responded well on time to any requests. Easy parking. Property being huge, a bit of a walk required.
The rooms were spacious and clean nice sized bathrooms. The beds were extremely comfortable and the breakfast was excellent..
I would like to say thank you for an excellent stay
Nice and huge property but staff not adequate.
The reception is terrible. Poor communication with the guest as well as their internal staff. Really need to work on that aspect.
Verified traveller
Stayed 2 nights in May 2019
8/10 Good
Ajay, Delhi
11 Aug 2018
Liked: Cleanliness, staff & service, room comfort
Comfortable stay
It's a comfortable stay. The only problem was booking back side rooms from where the view is not good.
The Vista food is already
The Gym equipment are new but the build is not well maintain.
Schedule for shuttle bus to Amanora mall is hidden, hence not encourage for use.
Room was not as shown in the pictures. Took them forever to check me in. Very small bed with a hard mattress. While checking out, the reception claimed that one bedsheet and pillow were damaged and asked me to pay 5000 inr. Turned out they had minor food stains. Never in my life any hotel had asked me to pay for food stains.
plus : lavish rooms
minuses : gym not operational, spa not operational
room dircetory mentions facikities like badminton, squash etc but its not for the hotel guests
when spoke to manager mr susheel, he said you can use facilties but get your rackets to play
may be something 5 star catagory hotels should learn from this hotel
amol
Stayed 2 nights in Jul 2017
2/10 Terrible
IMU
Business traveller
17 Dec 2023
Disliked: Staff & service, room comfort
IMU
Stayed 1 night in Dec 2023
Response from Banalari Khongmalai on 17 Jan 2024
"Dear IMU, At the outset we apologies for not meeting your expectations during your recent experience with us. May I request you to share me the details of the unpleasant experience you had with us on fom.tf.amanora@fernhotels.com or dm.tf.amanora@fernhotels.com We look forward welcoming you back and create a better experience in future. Warm Regards, Banalari Khongmalai Duty Manager"
El hotel es bueno, pero continúa en construcción, lo que es un poco molesto por el ruido de las máquinas. Ango que no me pareció es que no hubiera personal para llevar maletas y lo tuviera qué hacer yo misma
EN NINGUN MOMENTO AVISARON QUE ES UN HOTEL EN OBRA
LOS ACESOS DEL HOTEL EN MUY MAL ESTADO EL HOTEL IN OBRAS PERSONAL INFRA QUALIFICADO SIN SENTIDO DE PRIVACIDAD I MENTIROSOS QUE LOS SISTEMAS INFORMATICOS NO VAN I VIENE A COBRARA A LA HABITACION EN EL MOMENTO DE CHECK IN I CURIOSOS