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"Great hotel, check in convoluted"

"This is a very beautiful and quaint hotel in the middle of the small town of Quedlinburg. The staff was warm and friendly and the rooms were clean and cozy! We only stayed one night but wished we had stayed longer to see the town. Thank you Romantik Hotel am Brühl!"

"Chosen for its location, the hotel did not disappoint. Seemed popular amongst the older generation as a holiday base, offering half-board at a good standard and included drinks with dinner. My junior suite was enormous but no air-con, although there were plenty of windows, which opened fully. Not much to do in the locality and the exterior could do with a facelift. Good wi-fi speed. My only real gripe was the very thin curtains, which did little to block the early morning light. "

"I stayed in the same hotel for 15 years before it closed. This is the first time I've been there since it reopened and was very pleased with the improvements."

"Das Hotel wirbt mit Spa, Schwimmbad und drei Saunen – in Wahrheit war nur eine Sauna nutzbar. Die anderen waren außer Betrieb, ohne jeglichen Hinweis vorab. Für ein Hotel dieser Preisklasse eine Frechheit. Die Nutzung von Saunatüchern kostet 5 € extra – in einem Spa-Hotel völlig unverständlich und kleinlich. Das Personal war durchgehend unfreundlich und offensichtlich genervt von jeder Frage. Antworten lauteten regelmäßig: „Keine Ahnung“ oder „Google es“. „Wie kommen wir nach Thale?“ – „Keine Ahnung.“ „Haben Sie eine Taxi-Nummer?“ – „Nein, googeln Sie.“ „Können wir unser Gepäck nach dem Checkout kurz hier lassen?“ – „Wir haben keinen Platz. Stell die Sachen einfach neben die Eingangstür.“ – Drin, aber ungesichert und für jeden zugänglich da Personal nicht immer am Tresen sitzt. Unglaublich! Der einzige Lichtblick war das Frühstück – das war gut. Aber selbst das kann diesen Aufenthalt nicht retten. Fazit: Nie wieder. Finger weg. Absolut nicht zu empfehlen"

"The hotel staff were friendly, the breakfast offered included a variety of food, and was easy walking distance to the old town. The dinner menu did not offer a variety of good and as expensive. In addition, the bar was closed on the nights we were there."