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Reviews of Quality Inn Hartwell

2.5 out of 5
Quality Inn Hartwell
1091 E Franklin St, Hartwell, GA

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 55 reviews" "
Rating 8 - Good. 17 out of 55 reviews" "
Rating 6 - Okay. 10 out of 55 reviews" "
Rating 4 - Poor. 7 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean room, comfortable bed, friendly staff. The lobby was closed due to COVID, and I had to wait about 20 minutes outside in the cold to get checked in which wasn’t exactly pleasant. Other than that this stay was fabulous.
Stayed 1 night in Dec 2020

8/10 Good

Dan, Moultrie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Parking in front of room m Easy room access . Rooms just recently updated. Staff very friendly.
Stayed 1 night in Dec 2020

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in took forever!! The room obviously had been smoked in even though it said non smoking. Honestly disgusting. I would have changed rooms but figured it would take forever again
Stayed 1 night in Nov 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and excellent staff
Stayed 2 nights in Oct 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Always clean and the staff is always there to help if you need anything. Where we always stay when we go to S.C to Wendells. Plus hotel has plenty of restaurants near by and shopping but the mall in S.C is less than 30 min away as well.
Stayed 1 night in Oct 2020

10/10 Excellent

Kelly

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay for a couple of nights every year while visiting friends and I am always amazed at the service. Its a clean, quiet budget motel but the service is what blows me away every time. You will feel like you are with family when you stay here. Im a grumpy old man and I complain alot but Im telling you that you wont regret staying here. I travel alot and stay in a varity of hotels from 4 star to 2 star and this is the only place that has ever called me within 10 min of entering my room to make sure everything was okay. Last year I rode in on my Harley and was greated with a cold bottle of water. The man at the front desk saw that I was hot, thirsty and gave me one of his waters from his own personal refrigerator. When in that area, I will never stay anywhere else and its because of the service.
Stayed 1 night in Sep 2020

10/10 Excellent

AmyandSteve, Adel, GA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean roomy rooms. The manager even checked to make sure we were pleased about the room shortly after our arrival. We were thouroughly impressed. And pleased.
Stayed 1 night in Sep 2020

8/10 Good

RODNEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
l was just here for work. Fine
Work hotel. Ok
Stayed 1 night in Jul 2020

8/10 Good

RODNEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok stay
Stayed here for work. Only in room to sleep and return to job site. It was fine.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Very clean. Friendly staff. Overall good experience. I would stay here again.
Stayed 1 night in Aug 2020

8/10 Good

George

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Manager was very nice and helpful. Will plan on staying there again.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2020

8/10 Good

Jessica, Anderson sc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms was very pleased would recomm mend and come back
Stayed 3 nights in Jul 2020

10/10 Excellent

Larry, Rochelle GA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sara, the hostess was excellent. She was courteous, knowledgeable. and helpful. Sara called the room to make sure everything was OK and the next morning gave directions to eating places. An excellent representative of you organization. Larry
Stayed 1 night in Jul 2020

10/10 Excellent

Dawn, Monroe, GA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful staff! Clean rooms! Great place to stay!
Stayed 1 night in Jul 2020

6/10 Okay

Poolgirl, Hartwell Ga.

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Upon arrival my reservations were messed up and the clerk seemed like i was a bothef to him but he did hold room til got it straightened out.I wish i would have looked and seen That pool was covered main reason stayed at hotel.Called hotel next door and pool was open.Other than that the house keeping was awesoom she got everything i asked foe she was great and made the stau pleasent.Id stay thers again only if the pool os open.
Stayed 2 nights in Jul 2020

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far exceeded our expectations!!!
I don’t really have anything bad to say about my stay! It was not only very clean, but also, the staff is very professional and friendly. Beautiful ranch home look. 10/10
Stayed 1 night in Jul 2020

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Staff is amazing. Rooms are always clean and the area is pretty fun.. We stay here when we go to Wendells dipping ranch
Stayed 1 night in Feb 2020

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised to see that the motel has been very nicely updated since our last visit several years ago. The staff was friendly and accommodating and the motel and rooms were pleasingly clean and quiet. We enjoyed our stay!
Stayed 2 nights in Jun 2020

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and friendly! The rooms were very clean. We enjoyed our stay
Stayed 1 night in Feb 2020

10/10 Excellent

CHELSEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All over a great place to stay for a get away.. very courteous and kind employees. I would recommend this place and will be coming back.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Clean but the bathroom needed work! There was also mold in the heat &air vents.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The AC needed some repairing but other than that had a great stay. Stayed for a Clemson game and had pleasant experience there at hotel.

10/10 Excellent

David, Charleston SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hartwell House hunt
two days in Hartwell Ga house hunting. This hotel was centered in our search area. Good price, quiet area, nice clean rooms and the hotel staff was very friendly and informative of the area

4/10 Poor

jerry, duval

Disliked: Staff & service, property conditions & facilities
Unwanted bugs.
My spouse notified front desk of bugs in room. She killed three . Front desk suggested we may have brought bugs in or let them. Wow.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was just great Staff and all
Great time all was just perfect I would come back again for a nights stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Cozy
It was peaceful and quiet! Staff was friendly and breakfast was also great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Phil

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and I'll stay again..breakfast could b better!

8/10 Good

Terry, Orlando

Liked: Cleanliness, staff & service, room comfort
Good rate, good hotel
I stayed there because it was reasonable. I was attending a Clemson football game and hotels in Clemson are pretty limited. It was just fine. A lot of bass fishermen staying there for a local tournament but parking was fine despite the boat trailers they brought.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was a handicapped room
The bars around the tub and toilet were ok however, there was no way my husband could step over into the tub. It needed to be a shower. The breakfast was good. The bed was fine. The door key was very hard to use.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Needs better facility updates and maintenance
Staff was friendly and helped us change a room with broken A/C to a nicer room (more updated) but the second room had non-functioning electrical plugs in the vanity area and dead/dying bugs in the room. The housekeeping staff seems to go a good job cleaning and the bed/sheets were nice and clean but the overall hotel needs a lot of maintenance and bug control!

6/10 Okay

Lou, Margate, fla.

Liked: Staff & service
Nice little town....
We enjoyed our stay...room was clean and I would probably recommend it to a friend.

10/10 Excellent

Lee, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to Clemson!!! On Campus !!!
I have two children attending Clemson University, one is a freshman. I chose the Jameson Inn for its location. I was very pleased with the staff, cleanliness, restaurant and everything else at the Inn. I not only would and will stay again but would recommend this place to anyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for the price
Staff very cordial. Clean comfortable rooms. Can't beat the deal for the price.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, not the best but great for a one night stay. For the price would stay again.

4/10 Poor

SDMDMD, Alpharetta, Ga

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bike Race Stay
Hotel claimed I did not have an Expedia reservation. I showed the clerk my reservation confirmation and they said it was not "in their system and that happens a lot with Expedia". I've never had a problem with Expedia prior to this. Hotel charged $15 more than Expedia rate. Told us we had a non-smoking room. It wasn't- smelled like an ash tray.

6/10 Okay

Mark, Northern VA

Liked: Staff & service
Quick trip
For the price, you can't beat it. Stayed there for a quick trip to pick up my son from college and drive him home. The breakfast was fine and saved us from spending more money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

sandy, s carolina

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Missing indoor pool as advertised
I booked this hotel specially because they advertised an indoor pool. When I arrived there was no indoor pool and they simply said Expedia would say anything to book a room. Expedia has been very good about my disappointing experience where the hotel has not!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
In desperate need of a remodel!
This is a worn down hotel. If you have no other option (which, in this area, there aren't many), then it's an ok choice. Nothing looks as if it's been updated in the past 20 years, but I didn't encounter anything so repulsive as to make me not want to sleep there at all. I only had to stay one night and I'm glad for that!

8/10 Good

Bassnstan, Alabama

Liked: Cleanliness, staff & service, room comfort
No parking
The personnel were excellent, but the facility needs up keeping. All of my friend and i are tournament anglers and booked the hotel because it was near the ramp. Unfortunately there was no enough parking or electrical outlets for everyone. The staff did all they could to assist, but they cant build a parking lot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price.
Room was clean and comfortable. Upgraded TV would have been nice, but for the price we would return when in the area.

4/10 Poor

charles, asheville nc

Disliked: Cleanliness, property conditions & facilities, room comfort
The only place to stay
The staff were nice. I was given a smoking room, which was fine, but the blankets had burns in them. The trash hadn't been emptied. The towels were in the middle of the bathroom floor. The toilet paper was half used and ran out halfway through my two night stay. I had to purchase my own toilet paper. I didn't wear shoes in the room and after taking a shower noticed that my feet were nasty. I didn't leave the room, so it had to be nasty carpet. I didn't get new towels. I was also charged extra tax. Even though Expedia said the price was tax included. The breakfast was nothing but sweets. I wasn't expecting much from the breakfast though. The pool was small, but it is good for kids. The toilet tank leaked somewhat ( not on the floor ) and would fill up multiple times through the night. The air conditioner worked extremely well. This is a definite motel and not an "INN". The pictures are misleading. If you need a place to crash, it is fine. Don't expect much though.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
BYO Decaf
Clean, but no decaf coffee available in the room or at breakfast, and breakfast consisted of only simple carbs (breads, waffles and cereals) and juices. No yogurt, eggs, or fruit as in other continental breakfasts.