Search Hotels Near Harts Island, Barkhamsted

"The hotel was clean, and the staff was friendly and helpful. My only complaint was that the bathroom floor had a large crack, and it felt very loose."

"Hotel is outdated with minimal upgrades. Thr room was dirty, the sheets were stained and not changed along with the bed topper. Nothing looked wiped down and the bathroom was dirty. The wall behind the toilets needs repaired. Clearly housekeeping dosnt clean they only make the bed to look clean and nobody is double checking. I mean it was 6.8 stars and budget, but nobody wants bed bugs and it should be better than sleeping outside. "

"Air conditioner was quiet The airport shuttle is fantastic "

"Very noisy late into one night with unruly kids"

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"Nothing was nearby. I would not choose this property again. The bed was terrible also. I would invest in new mattresses. Steer clear of this property. "

"Having Airport shuttle was a huge help plus the breakfast service."

"Airport shuttle efficient and easy. Check in and check out swift and easy. Comfortable room. "

"Welcoming Staff was great, unfortunately, two separate staff members indicated smoking on the balcony was permitted. We found out it was not when the Sunday morning desk clerk, Jasmine, kicked us out of the hotel, and the manager avoided speaking with us for hours. his only concern was charging the $250 and kicking us out. Cleanliness was ok except for all the marijuana smoke odor throughout the hotel and most disturbing coming from the room next door to us. when we complained about it, twice to two different staff members, neither was interested in addressing the situation. Policies made by staff not back up by the policy agreement. Jasmine first notified us os the $250 charge for smoking. we get it, we smoked on the patio, doesn't matter we were told it was ok, we should have known better. The second call from Jasmine was to inform us we had to leave immediately due to the smoking "as listed on the policy agreement we sign." The policy agreement does address the $250 charge for smoking "in the hotel" but does not state it is grounds for immediate removal from the hotel. In addition, though we pre-paid for our entire stay, which included one additional night, the manager, without even fawning concern and after confirming we must leave immediately, refused to refund the room cost for the day he took from us."