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Reviews of Super 8 by Wyndham Hartford

2 out of 5
Super 8 by Wyndham Hartford
57 W Service Road, Hartford, CT

Reviews

5.0
Rating 10 - Excellent. 96 out of 1001 reviews" "
Rating 8 - Good. 158 out of 1001 reviews" "
Rating 6 - Okay. 218 out of 1001 reviews" "
Rating 4 - Poor. 203 out of 1001 reviews" "
Rating 2 - Terrible. 326 out of 1001 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Sanjay

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty fridge, clean bedding and good value
Stayed 2 nights in May 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, clean, quiet, friendly staff
Stayed 1 night in May 2024

4/10 Poor

Kelly

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was next door to an adult entertainment store. There was mold in the bathroom. The window was broken and could be open from the outside, on the first floor.
Stayed 1 night in May 2024

4/10 Poor

JOSHUA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had requested a non smoking and the entire hotel was filled with cigarettes smoke it triggers my mom’s asthma. We had to change hotel. Was very disappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Md

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet
Stayed 1 night in Apr 2024

2/10 Terrible

Katrina

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, stains all over the walls. Only one heater in the room worked(3 bed room) used glove on the floor. Outlet panel was half broken, no microwave as stated when we booked. Will never stay again l. I have pictures available
Stayed 1 night in Apr 2024

2/10 Terrible

Sengdaloune, Tigard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great, couldn’t stay at all
Stayed 2 nights in Mar 2024

2/10 Terrible

Dania

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like it
Stayed 2 nights in Mar 2024

6/10 Okay

Abdessamad, Bayonne

Stayed 1 night in Mar 2024

2/10 Terrible

kerrisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 2 nights in Mar 2024

2/10 Terrible

Dennis

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner/manager berating employee loudly and degradingly in lobby with no regard to customers present. Broken windows with cardboard covering them. Metal flashing banging outside windows from makeshift repair. Drug addicts in parking lot, back doors don’t lock to hotel. One of the dirtiest places I’ve ever slept in
Stayed 2 nights in Feb 2024

6/10 Okay

Michele

Liked: Staff & service
It’s average at best
It served its purpose only needed a place to sleep on a quick trip and was ideal location. Staff was very friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Md

Liked: Staff & service, property conditions & facilities
Friendly
Stayed 1 night in Feb 2024

6/10 Okay

Kevin D

Disliked: Property conditions & facilities
Unsafe feeling
I understand this is a budget hotel but I got the impression that the hotel was not a safe place since there was glass covering the front desk, I’ve never seen that. I also thought the shower was disgusting as mold was growing in there. I don’t think this should be acceptable for a nationwide business
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
There is one store within walking distance of the property, the exotic zone. So if you want any food, your best bet is the semi filled vending machine. The manager was nowhere to be found for the first 15 minutes in which I attempted to check in by the plexiglass window. Upon entering the room my senses were assaulted. It smelled like smoke, dirty sheets and despair The light fixtures were exposed, there were brown stains in the sink and holes in the outer sheets. I could not even find the courage to remove them to explore the mattress. Never stay here!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

erjon, worcester

Travelled with family
Disliked: Amenities
The dirtiest I have seen,
Stayed 1 night in Jan 2024

4/10 Poor

Willie

Travelled with partner
No dining options
Stayed 2 nights in Dec 2023

8/10 Good

William

Business traveller
Liked: Staff & service, room comfort
Good and Getting Better
The entire staff is wonderful. The house keeping is very polite and extremely accommodating. The area around the hotel has improved significantly.
Stayed 2 nights in Oct 2023

8/10 Good

Silus

Liked: Cleanliness, staff & service
Decent place for the price
Stayed 1 night in Oct 2023

4/10 Poor

Ethan

Disliked: Property conditions & facilities
Room had no microwave, was extremely noisy, and was not well maintained
Stayed 1 night in Oct 2023

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty
Stayed 2 nights in Oct 2023

8/10 Good

Wendy

Business traveller
Stayed 4 nights in Sep 2023

2/10 Terrible

RaeLynn

Travelled with family and small children
Disliked: Property conditions & facilities
Gave me a room that wasn’t even cleaned or had any bed sheets we ran out of there. I’m just hoping my refund actually gets issued.
Stayed 1 night in Oct 2023

8/10 Good

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick night in Hartford…
It was fine for my needs. They should recaulk the bathtub. The black streaks look like mold.
Stayed 1 night in Sep 2023

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jonathan

Disliked: Amenities, property conditions & facilities
The property was super convenient for the Freeway as it was almost alongside it and as I arrived after dark it was easy to find. No food at the Motel but there is a McDonald's and Burger King walkable from the front door and other food options a short drive away. Also gas was available close by for my car. The room itself was satisfactory but some of the light fittings didn't work, the desk chair was broken and really should have been got rid of, the mattress on the bed wasn't very comfortable. Wifi was fully available and worked well.
Stayed 1 night in Sep 2023

2/10 Terrible

Pramod

Stayed 1 night in Sep 2023

2/10 Terrible

Henry, Melrose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a non-smoking room, but they ended up putting me in a smoking room. The room was dirty. the ashtray still had ash. The bed linens had cigarette burns hole. There was trash from the last person that had the room. and there was no soap to take a shower with.
Stayed 1 night in Sep 2023

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not ready had to wait for it due to short staff but once in room no soap room felt dirty so I sprayed with Lysol and used wipes also. The room needs a fix up.
Stayed 1 night in Sep 2023

2/10 Terrible

Debra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not cleaned. Had to wait . Had to ask for towels.
Stayed 1 night in Sep 2023

6/10 Okay

Danielle

Travelled with group
Average rooms and lobby. Off putting guests at night. Our room’s lock was broken and hanging on by part of a clothes hanger. Not greeted when we checked in.
Stayed 1 night in Sep 2023

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s okay there’s cheaper places that’s cleaner
Stayed 2 nights in Aug 2023

4/10 Poor

Marica

Disliked: Cleanliness, property conditions & facilities
There was a large insect on a side table (alive), at least two electric outlets did not work, there was a large clump of hair collecting at the corner of the bathroom door, and some visible stains on the bedding.
Stayed 1 night in Aug 2023

6/10 Okay

Laura

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Juan, Toa Baja

Disliked: Property conditions & facilities
All the area smell bad and the room don’t have the fridge and iron that said on the website.
Stayed 2 nights in Aug 2023

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was smelly, holes in walls and door, floor sticky, unsafe area..shall I go on ? I have pics i'd love to share but nowhere here to do so.
Stayed 1 night in Aug 2023

2/10 Terrible

Timothy

Travelled with group
Disliked: Amenities
Terrible room, door did not shut without slamming a few times, door also did not lock without slamming door and turning lock, We were also locked out of our room, Key did not engage
Stayed 1 night in Aug 2023

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean-ish beds, dirty floor, no towels, noisy halls … but cheap price for a night while passing through
Stayed 1 night in Aug 2023

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to get a refund. Wasn’t the hotel pictured!!! Absolutely digusted with what I experienced. Someone outside tried to get in my car while I was parking. There were flies all in the room. It was hot and stunk!!!
Stayed 1 night in Jul 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower wasn't clean, used soap in shower, shower didn't drain, no toilet paper, no microwave even even though advertised to have one, air conditioner very loud, bed a rock, and lobby attendant not sympathetic to issues.
Stayed 2 nights in Jul 2023

2/10 Terrible

Charlene

Disliked: Cleanliness, property conditions & facilities
Holes in the walls, dirty
Stayed 1 night in Jul 2023

4/10 Poor

Colleen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bedding had stains on the mattress pads and the blankets had wholes in it. The bathroom door was coming apart. We would not stay here again
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross, unsanitary, not safe.
Hands down the most disgusting hotel I've ever been in. Broken window that wouldn't close. Hole in door. Broken phone. Sub par fridge. So much trash under the bed and in the drawers.
Broken window - it wouldn't shut all the way
Hole in bathroom door
Broken phone cord
Freezer
Stayed 1 night in Jul 2023

4/10 Poor

Jamie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We first got put in a room without a fridge and we had a bunch of food. Luckily the housekeeper was nice enough to recommend another room and we were able to switch with no extra charge. Our room wasn’t very clean, burn holes in the bed and chair. All the walls were dirty and bathroom wasn’t very clean. Overall room wasn’t clean.
Stayed 1 night in Jul 2023

2/10 Terrible

Kristen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t very comfortable and it was dirty we went out and bought sheets and blankets didn’t want to sleep on the beds, I also bought Clorox bleach and cleaned the bathtub and shower, I also have 2 very asthmatic children and I had to put 2 pillows by the door cause the stink of cigarette smoke was very bad in our room.
Stayed 1 night in Jul 2023

2/10 Terrible

Derwin josue

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023