Property grounds

Reviews of Harrison Lake Hotel

3 out of 5
Harrison Lake Hotel
190 Lillooet Avenue, Harrison Hot Springs, BC

Reviews

6.2
Rating 10 - Excellent. 229 out of 1276 reviews" "
Rating 8 - Good. 299 out of 1276 reviews" "
Rating 6 - Okay. 304 out of 1276 reviews" "
Rating 4 - Poor. 250 out of 1276 reviews" "
Rating 2 - Terrible. 194 out of 1276 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities
It was good for the night. Amazing restaurants near by
Stayed 2 nights in Apr 2024

6/10 Okay

Don, Parksville

Travelled with partner
Liked: Cleanliness, staff & service
Average. Clean enough, bed comfortable and heating cooling work well and fairly quiet. Good sized room but tired. Neither we nor the front desk staff could actually get the high tech wifi TV system to actually let us watch anything. An ok stay but not sure of value for money. Staff though were very helpful. There are no onsite amenities, i.e. gym, pool,, restaurant etc.
Stayed 1 night in May 2024

4/10 Poor

Hanna, Vancouverb

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Had a bug infestation in my room and wasn’t offered compensation, cleanliness was poor lots of stains and there is a thing that sprays you with strong men’s scented AXE like cologne whenever you use the elevator…also tried to place me in a way cheaper room thinking I wouldn’t notice…
Stayed 4 nights in May 2024

6/10 Okay

Kimberley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly. Gross. Broken plugs. Smelly! Mildew bathroom, stains, ripped curtains. This hotel ruined our vacation.
Stayed 3 nights in Apr 2024

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, just a block off the main strip.
Stayed 2 nights in May 2024

2/10 Terrible

Nurul, Vancouver

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have 3 room One of room no air conditioning working Possible contact with me about the rooms Hotel provided me protobal fan Still not comfortable
Stayed 1 night in May 2024

10/10 Excellent

Crystal

Liked: Cleanliness
very close to all amenities and lake
Stayed 2 nights in May 2024

8/10 Good

Ron

Travelled with partner
Disliked: Property conditions & facilities
Pleasant staff and good location
Stayed 1 night in May 2024

8/10 Good

Susana

Travelled with partner
Liked: Cleanliness, staff & service
Older building but with a view.
Stayed 1 night in May 2024

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In a word, this property is damp. Nothing looks like it’s been cleaned in years, if ever, and I would not be surprised if mold and mildew were found in the walls and under the carpet. The A/C turned itself off at 2am, would not turn back on and I could not get back to sleep as the damp hot air caused a full sinus reaction. The windows, covered in spider webs, would not stay open. The bed sheets still had someone else’s ear wax smeared on it. I got a mountain view room as a treat, but the view was only from the mini fridge. They gave me a pass to visit the public pool the next day, but come to find out the pool was closed. This was a very expensive way to get exposed to mold, and I still shutter at having to sleep in sheets that probably have not been washed in days, if not weeks. Do not stay here.
Stayed 1 night in May 2024

2/10 Terrible

Zubin

Disliked: Cleanliness, property conditions & facilities
The rooms were filthy and ran out of towels
Stayed 2 nights in May 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
Hotel is close to beach and restaurants.
Stayed 2 nights in May 2024

4/10 Poor

Ron

Disliked: Cleanliness, amenities, property conditions & facilities
Room was quite dirty. Cobwebs inside the lampshades and bathroom not very clean. HVAC system was flaky. Overall the place felt dated and rough around the edges.
Stayed 1 night in Apr 2024

6/10 Okay

KRISTINA

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Darren

Liked: Staff & service
Disliked: Cleanliness
smelly
Stayed 1 night in May 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Needs carpet ….. dirty ….ac not working…tv very small controls not working.. bathroom in need ..no pop machine or anything..
Stayed 2 nights in May 2024

6/10 Okay

ANGELA

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the customer service. The front desk was super busy dealing with concerns from our group and other guests, but they maintained their professionalism which reflected their rating.
Stayed 2 nights in May 2024

4/10 Poor

Barb

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
linen was awful bedding especially, dusty ,room was not cleaned properly found empty bottles in room , needs of an update asap for the cost .
Stayed 2 nights in May 2024

4/10 Poor

Jesse

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel,very friendly amd beautiful area
Stayed 1 night in Apr 2024

8/10 Good

Aban

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Siu Ping

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is undermaintenanced.
Stayed 1 night in Apr 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was nice and welcoming. The room had everything that we needed. It was clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot near everything!, would recommend:)!
Stayed 2 nights in Apr 2024

4/10 Poor

Elijah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Outdated, unclean, felt like I was in a horror movie
Stayed 1 night in Apr 2024

4/10 Poor

Reza

Stayed 1 night in Apr 2024

10/10 Excellent

Yashveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Apr 2024

8/10 Good

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Good value,but sort of rundjwn
Stayed 1 night in Apr 2024

6/10 Okay

Francine

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are dated . The rooms need a bit more everyday maintenance to things like windows and moldings. Coffee supplies not updated daily.
Stayed 3 nights in Apr 2024

8/10 Good

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a nice older hotel. Very well cared for and the staff was very friendly. I would recommend this place.
Stayed 2 nights in Apr 2024

4/10 Poor

Navjinder

Stayed 1 night in Apr 2024

8/10 Good

Julio E

Travelled with partner
Liked: Amenities
Place is gorgeous. Surroundings breathtaking. However, like many things in Canada, upkeep is terrible. Apparently they don't realize of the potential of these landmarks. Perhaps they're not popular enough to generate enough profit. It was pretty empty.
Stayed 5 nights in Apr 2024

10/10 Excellent

William, Pender Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water was hot! Lots of it, and lots of pressure. 10/10 This property is the best bang for your buck in Harrison.🙂
Stayed 1 night in Apr 2024

8/10 Good

Mehdi

Stayed 1 night in Apr 2024

8/10 Good

Doug

Stayed 1 night in Apr 2024

8/10 Good

Brian

Travelled with partner
Liked: Staff & service, amenities
The property is looking a little run down but the price was good value. The check in was quick and very friendly and the area was very nice. Would definitely stay here again
Stayed 1 night in Apr 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was friendly. We stayed for 3 nights, we were free to come and go freely. We would stay there again
Stayed 3 nights in Apr 2024

8/10 Good

Miller

Stayed 2 nights in Apr 2024

8/10 Good

Kim

Stayed 1 night in Apr 2024

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff rooms good
Stayed 1 night in Apr 2024

6/10 Okay

Kayoo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Some furniture are scratched not maintained well and the bathroom ceiling had a panel was not attached properly loose had other had a hole. The mirrors were not cleaned properly. Staffs were friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Om

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff, great location as a quick stop driving hime from Alberta. Property is a bit dated, but clean and nice after a long day
Stayed 1 night in Apr 2024

6/10 Okay

Geovaira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Roberto Jr

Stayed 1 night in Apr 2024

6/10 Okay

Jhuma

Liked: Cleanliness, property conditions & facilities
So clean
Stayed 1 night in Apr 2024

4/10 Poor

Jim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold in the shower, cleaning staff was next to not seen. Rooms need up dated, towel rack was partially falling off the wall. Cheaper room price you get what you pay for
Stayed 1 night in Apr 2024

6/10 Okay

Brent, Sandy Bay

Travelled with family
Clean & tidy and in a great location by the lake.
Stayed 1 night in Apr 2024