All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 344 out of 1002 reviews" "
10 - Excellent
344
Rating 8 - Good. 306 out of 1002 reviews" "
8 - Good
306
Rating 6 - Okay. 126 out of 1002 reviews" "
6 - Okay
126
Rating 4 - Poor. 109 out of 1002 reviews" "
4 - Poor
109
Rating 2 - Terrible. 117 out of 1002 reviews" "
2 - Terrible
117
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Poor
Jacqui
Business traveller
24 May 2024
Disliked: Property conditions & facilities
It's old and smells like smoke in the lobby. They charge more than anyone for a security. The elevator may fall apart while you are in it. My toilet could wake the dead. The shower was kinda gross and this place gives off a Shining Vibe. Like serious Shining Vibe.
There was a woman who literally threw us out the hotel and was very unkind! We had 4 more days to stay there. But we didn't know that we had 4 more days to stay there but she knew it because she works at the front desk!! But-the-other-hand her daughter which is the manager of that hotel. She was so kind and sweet she even gave me my credits cards to me. I didn't know I left my cards behind because the older woman was rushing us to get out! We were so unhappy, and humiliated!! Our civil were violated!! I never seem a hotel that mistreat customers and at the same time we had health problems!!
Michi
Stayed 5 nights in Mar 2024
Response from General Manager on 24 Apr 2024
Hello MichiI am very sorry, but I think you have the wrong location as this did not happen at our property.Please revise our review.Thank you!
The mattress was like sleeping on a marble slab. The breakfast had no eggs. The whole property and our "suite" had a gross, dingy feel to it. I would NOT recommend.
Whitney
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Hello Whitney, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!
10/10 Excellent
Melissa
18 Apr 2024
Liked: Cleanliness
Melissa
Stayed 1 night in Mar 2024
Response from General Manager on 20 Apr 2024
Hello MellissaThank you for staying with us, we appreciate your feedback.Hope to see you again soon!
10/10 Excellent
Richard
16 Apr 2024
Richard
Stayed 5 nights in Apr 2024
Response from General Manager on 7 May 2024
Hello Richard, thank you for staying with us, we appreciate your feedback. Hope to see you again soon!
Unfortunately when we arrived we were placed in a room with an A/C that did not work, when asked to switch rooms we were placed in a room that had a dead centipede on the pillow.
Kirsten
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Hello, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!
Property was showing its age, time for a remodel but was clean. There was a $100.00 deposit required at checkin which was not mentioned on Expedia prior to checkin. Breakfast quality was poor, lukewarm potatoes and dry sausages.
William
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Hello WilliamI am very sorry for the inconvenience during your stay, please rest assured we are working hard to make sure this does not happen again.Thank you!
The only thing that I would say was a little bit of a problem was you could hear the people in the next room. The walls are extremely thin. They finally decided to go to bed around midnight.
rebecca
Stayed 2 nights in Feb 2024
Response from General Manager on 27 Feb 2024
Hi Rebecca Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!
Overall the hotel was good. Check in went smoothly. The rooms were for the most part clean, a little outdated but comfortable. Check out went smoothly as well
Devynn
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Hi DevynnThank you for staying with us, we appreciate your feedback.Hope to see you again soon!
Hi WinstonThank you for staying with us, we appreciate it.Hope to see you again soon!
6/10 Okay
Charles
Business traveller, Travelled with partner
10 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water for showering, according to reviews this isn’t new. Other than that a great property.
Charles
Stayed 1 night in Feb 2024
Response from General Manager on 12 Feb 2024
Hello CharlesI am very sorry for the inconvenience, rest assured we are working hard to fix this issue.Hope we can serve you again in the future.Thank you!
Please have the staff renovate the inside of the property as there were water stains on the ceiling and the carpet had visible holes and was extremely dirty. Thank you in advance for your assistance with this.
Daniel
Stayed 1 night in Jan 2024
Response from General Manager on 12 Feb 2024
Hi DanielI am very sorry to hear of the issues during your stay, rest assured we are working hard to make sure this does not happen again.Thank you!
There was no hot water in my room. The bathroom was dirty. Stuff on the walls not sure what it was and beside the toilet it looked like there were 2 spiders killed in 2 different spots..
victoria
Stayed 2 nights in Jan 2024
Response from General Manager on 12 Feb 2024
Hi Victoria I am very sorry to hear of the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you !
6/10 Okay
Nicholas
25 Dec 2023
Nicholas
Stayed 1 night in Dec 2023
Response from General Manager on 28 Dec 2023
Hi Nicholas Thank you for staying with us ,we appreciate it .Hope to see you again soon!