"Hidden costs and zero support. The hotel is okay, and the location is good, but the booking experience was a nightmare. Hotels.com showed an incorrect price, and I ended up paying more at check-in. Don't expect any help from their team, they never answer emails. Save yourself the headache and the money, book elsewhere."
"Malheureusement quand j’arrivée c’était 11:00 am et ils m’ont dit que ma chambre été as prêt chose normal, mais j’ai parti pour ma journée complète visiter Amsterdam à mon retour de 23:00 ils m’ont donné mes 2 chambres au sous-sol et ils m’ont dit désolé mais c’est les seules qu’ils restent car vous avez arrivé tard !!"
"The hotel was fine for us, and though we couldn't check in early, we were able to use the Wifi while we waited in the lobby, and they securely stored our bags for us. The room was clean enough, but unfortunately the fridge was unplugged so unusable and the toilet seat was loose. I mentioned both issues to the reception at check out and assume they will be fixed. :) The staff we interacted with was helpful."
"The Bilderberg Hotel De Keizerskroon is a very comfortable hotel with easy parking and a very helpful staff. It is in a beautiful area off the main road almost next to the entrance to Het Loo Palace. The dinner in their restaurant was very nice, as was the morning breakfast. We would stay here again."