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Overview of Crowne Plaza Harbin Songbei, an IHG Hotel

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Featured image
Indoor pool
Indoor pool
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi

Crowne Plaza Harbin Songbei, an IHG Hotel

4.5 out of 5

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

    Popular LocationHarbin Ice and Snow World10 min drive
    Popular LocationHarbin Exhibition Hall of Arts and Crafts of Ice and Snow20 min drive
    Popular LocationHarbin Polarland25 min drive
    AirportHarbin (HRB-Taiping Intl.)47 min drive

Choose dates to view prices

Superior Room (Crowne Plaza)

  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

Club Room (Crowne Plaza)

  • Sleeps 3
  • 1 Double Bed

Superior Suite (Crowne Plaza)

  • Sleeps 3
  • 1 Double Bed

Deluxe Room (Crowne Plaza)

  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

About this area

Harbin

Located in Harbin, Crowne Plaza Harbin Songbei, an IHG Hotel is connected to a shopping centre. Heilongjiang Science and Technology Museum and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow are cultural highlights, and some of the area's popular attractions include Harbin Ice and Snow World and Harbin Polarland. Enjoy the area's slopes with a ski area and skiing, and don't miss out on the sledging and ice skating.
Visit our Harbin travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Harbin Ice and Snow World - 10 min drive
  • Heilongjiang Science and Technology Museum - 16 min drive
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 20 min drive
  • Sun Island Park - 21 min drive
  • Harbin Polarland - 25 min drive

Getting around

  • Harbin West Railway Station - 27 min drive
  • Harbin (HRB-Taiping Intl.) - 47 min drive

About this property

Crowne Plaza Harbin Songbei, an IHG Hotel

Luxury hotel connected to a shopping centre in Harbin with free parking
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a 24-hour front desk. All 415 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find room service, premium bedding and separate baths and showers.
Crowne Plaza Harbin Songbei, an IHG Hotel offers 415 forms of accommodation. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 158 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Separate bathtub and shower

Entertainment

  • 50-inch flat-screen TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 158 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Harbin Songbei Hotel
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei, an IHG Hotel Hotel
Crowne Plaza Harbin Songbei, an IHG Hotel Harbin
Crowne Plaza Harbin Songbei, an IHG Hotel Hotel Harbin

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Harbin Songbei, an IHG Hotel and receive a full refund?
Yes, Crowne Plaza Harbin Songbei, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Harbin Songbei, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Harbin Songbei, an IHG Hotel?
As of 16 Apr 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Harbin Songbei, an IHG Hotel on 20 Apr 2021 start from Rs4,099, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Harbin Songbei, an IHG Hotel have a pool?
Yes, this property has an indoor pool.
Is Crowne Plaza Harbin Songbei, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Harbin Songbei, an IHG Hotel?
Self-parking is free at this property.
What time is check-in at Crowne Plaza Harbin Songbei, an IHG Hotel?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Harbin Songbei, an IHG Hotel?
Checkout is at noon.
Where is Crowne Plaza Harbin Songbei, an IHG Hotel located?
Located in Song Bei, this luxury hotel is within 6 mi (10 km) of Harbin Ice and Snow World, Heilongjiang Science and Technology Museum and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow. Harbin Polarland and Wanda Plaza are also within 12 mi (20 km).

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 5 out of 21 reviews
5 - Excellent 24%
Rating 4 - Good. 8 out of 21 reviews
4 - Good 38%
Rating 3 - Okay. 4 out of 21 reviews
3 - Okay 19%
Rating 2 - Poor. 0 out of 21 reviews
2 - Poor 0%
Rating 1 - Terrible. 4 out of 21 reviews
1 - Terrible 19%

3.9/5

Cleanliness

3.5/5

Staff & service

5.0/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but service can be improved
Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively fine but need to improve catering staff
Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice and helpful staff.
Stayed 1 night in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENtirely Satisfactory Stay
Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
Stayed 3 nights in Feb 2019

3/5 Okay

Disliked: Property conditions & facilities, room comfort
Minibar locked , basic amenitiesx not up to 5 star IHG standards
Stayed 5 nights in Jan 2019

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