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Indoor pool
Indoor pool
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi

Guest reviews

3.5 out of 5 Good
21 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Restaurant
Gym
Breakfast Available

Map

Explore the area

Popular LocationXinxie Youyi Garden20 min drive
Popular LocationELuoSi YiShu ZhanLanGuan21 min drive
Popular LocationHarbin Exhibition Hall of Arts and Crafts of Ice and Snow22 min drive
AirportHarbin (HRB-Taiping Intl.)47 min drive

Choose dates to view prices

  • Deluxe Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Large Single Beds
    More detailsDeluxe Room (Crowne Plaza)
  • Superior Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Large Single Beds
    More detailsSuperior Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Suite (Crowne Plaza)
  • Club Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 2 Single Beds OR 1 Double Bed
    More detailsClub Room (Crowne Plaza)

About this area

Harbin

Located in Harbin, Crowne Plaza Harbin Songbei is connected to a shopping centre. Heilongjiang Science and Technology Museum and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow are cultural highlights, and some of the area's popular attractions include Harbin Ice and Snow World and Siberian Tiger Park. Don't miss out on a visit to Harbin Polarland. Take in the nearby slopes with a ski area and skiing, or try out other outdoor activities such as ice skating and sledging.

Visit our Harbin travel guide
Map
Popular Location

What's nearby

  • Harbin Ice and Snow World - 5 min drive
  • Xinxie Youyi Garden - 20 min drive
  • ELuoSi YiShu ZhanLanGuan - 21 min drive
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 22 min drive
  • Harbin Polarland - 25 min drive

Getting around

  • Harbin (HRB-Taiping Intl.) - 47 min drive

About this property

Crowne Plaza Harbin Songbei

Luxury hotel connected to a shopping centre in Harbin with free parking
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a 24-hour front desk. All 415 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find room service (during limited hours), premium bedding and separate bathtubs and showers.
Crowne Plaza Harbin Songbei offers 415 forms of accommodation. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 158 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Separate bathtub and shower

Entertainment

  • 50-inch flat-screen TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 158 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Crowne Plaza Harbin Songbei Hotel
Crowne Plaza Harbin Songbei Harbin
Crowne Plaza Harbin Songbei Hotel Harbin

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Harbin Songbei and receive a full refund?
Yes, Crowne Plaza Harbin Songbei offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Harbin Songbei cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Harbin Songbei have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Harbin Songbei?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Harbin Songbei?
Checkout is at noon.
Where is this property located?
Located in Song Bei, this luxury hotel is within 6 mi (10 km) of Harbin Ice and Snow World, Siberian Tiger Park and Heilongjiang Science and Technology Museum. Harbin Polarland and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Crowne Plaza Harbin Songbei

3.5
Good
21 reviews
5 - Excellent
5
4 - Good
8
3 - Okay
4
2 - Mediocre
0
1 - Poor
4
3.9
Cleanliness
3.5
Service and Staff
5.0
Amenities
3.9
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but service can be improved

Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.

Stayed 4 nights in Dec 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively fine but need to improve catering staff

Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.

Stayed 2 nights in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay

Very nice and helpful staff.

Stayed 1 night in Feb 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENtirely Satisfactory Stay

Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.

Stayed 3 nights in Feb 2019
3.0 out of 5 Okay
  • Disliked: Property conditions & facilities, room comfort

Minibar locked , basic amenitiesx not up to 5 star IHG standards

Stayed 5 nights in Jan 2019