Metropolo Hangzhou Westlake Cultural Square

Property class: 3

Choose dates to view prices

Reviews

6.6 out of 10
You can look forward to dry cleaning/laundry services, conference space and a restaurant at Metropolo Hangzhou Westlake Cultural Square. Guests can connect to free WiFi in public areas.

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Featured Grand Room (2 Beds)

Room

Featured Grand Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Featured Grand Room (Double Bed)

Room

Featured Grand Room (Double Bed)

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Fashion Business Room

Room

Fashion Business Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Fashionable Twin Room

Room

Fashionable Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Privilege Queen Room

Room

Privilege Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Boutique 2-bed Room

Room

Boutique 2-bed Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Metropolo Hangzhou Westlake Cultural Square is near a metro station. Wulinmen Wharf and Yunxi Zhujing Scenic Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hangzhou Tower Shopping Mall and Hangzhou China Silk Town. Zhejiang Museum of Natural History and Westlake Culture Plaza are also worth visiting. Visit our Hangzhou travel guide
Map
350 Wenhui Road, Xiacheng District, Hangzhou, Zhejiang, 310014

What's nearby

  • Westlake Culture Plaza
    7 min walk - 0.6 km
  • Zhejiang Museum of Natural History
    10 min walk - 0.9 km
  • Wulin Square
    2 min drive - 1.6 km
  • Hangzhou Tower Shopping Mall
    2 min drive - 1.6 km
  • Hangzhou China Silk Town
    3 min drive - 2.5 km

Getting around

  • West Lake Cultural Square Station
    7 min walk
  • Hangzhou Station
    19 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    38 min drive

Restaurants

  • 文兴酒家 Four Seasons
    11 min walk
  • KFC (肯德基)
    14 min walk
  • McDonald's 麦当劳
    8 min walk
  • Peet’s Coffee
    11 min walk
  • Pizza Hut 必胜客
    11 min walk

About this property

Metropolo Hangzhou Westlake Cultural Square

  • Hotel near West Lake
  • Take advantage of dry cleaning/laundry services, conference space and a restaurant at Metropolo Hangzhou Westlake Cultural Square. Stay connected with free WiFi in public areas.
  • Other perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), 1 meeting room and a front desk safe
    • A lift, a computer station and multilingual staff
  • Room features
  • All 162 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free Internet and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Desks and phones

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 18 per person
  • A restaurant

Restaurants on site

  • Xing Lian Xin

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 2,691 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Metropolo Hangzhou Westlake Cultural Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropolo Hangzhou Westlake Cultural Square?

Self-parking is free at this property.

What time is check-in at Metropolo Hangzhou Westlake Cultural Square?

Check-in begins at noon.

What time is check-out at Metropolo Hangzhou Westlake Cultural Square?

Checkout is at noon.

Where is Metropolo Hangzhou Westlake Cultural Square located?

Located in Downtown Hangzhou, this hotel is 0.4 mi (0.6 km) from Westlake Culture Plaza and 2 mi (3.2 km) from West Lake. Zhejiang Museum of Natural History and Wulinmen Wharf are also within 15 minutes. West Lake Cultural Square Station is 7 minutes by foot and Shentangqiao Station is 15 minutes.

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Reviews

Metropolo Hangzhou Westlake Cultural Square Reviews

6.6

6.8

Cleanliness

7.2

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed: How to obtain refund from Expedia?

Arrived Monday 21 November to find the hotel closed, the door chained up and nobody to help! I had to find another hotel. Then, where, oh, where are the links on the Expedia website to report a problem like this and claim a refund? After considerable effort and going round in circles, I've still been unable to find them. Drop down menus on the website are way too restricted and inflexible for reporting problems. Two reports as feedback have gone unanswered, so now we have a very unhappy customer of Expedia as well as a non-customer of this closed hotel. Hopefully somebody from Expedia will see this and respond!
Verified review

8/10 Good

Okay

整体滿意
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

附近有餐廳, 便利店

最先入住的房間, 冷氣機滴水非常嚴重, 幸好前台立刻把房間更換掉, 唯獨每個房間都有陣陣發霉的氣味.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

VERGANE GLORIE!!!!!

Ik reis vijf weken door China. Van Peking naar Shanghai. Dit was het minste hotel van mijn reis! Vergane glorie! Versleten tapijt op de vloer, verkleurde (tikkeltje gore gordijnen), vieze ramen, kaal, gammele verlichting, etc. het is het allemaal net niet. Het hotel hoeft allemaal niet voor mij "bling bling" te zijn, maar om nu het gevoel te hebben in een soort intensief gebruikte jeugdherbergkamer te zitten................... Dus volgens mij zijn er in deze prijsklasse aanzienlijk veel betere hotels te vinden. Nu zit ik bijvoorbeeld in een TOP, TOP hotel (Modena) in Shanghai. Voor praktisch dezelfde prijsklasse...........
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel in comparison with nearby ones

The price is relatively high in comparison with the overall facility of the hotel. There is no adapter for the usage of AC power transformer (HK type) of electric appliances. The hotel is rather old or say rotten away. It really needs renovation for further accommodation of tourist. On the other hand, receptionists are nice and friendly. They are willing to answer any doubt from the us. The location is very near to the MTR station. It only takes 10 minutes to the hotel. In all, the price does not score the equivalent exception.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap hotel at good location

clean, bright and comfortable hotel. very good location. near to subway and many eating places.
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort