Property amenity

Reviews of TownePlace Suites by Marriott Brantford and Conference Centre

3.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 372 reviews" "
Rating 8 - Good. 81 out of 372 reviews" "
Rating 6 - Okay. 20 out of 372 reviews" "
Rating 4 - Poor. 4 out of 372 reviews" "
Rating 2 - Terrible. 12 out of 372 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Response from Nishant on 21 May 2024
Dear Tammy,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Nishant on 21 May 2024
Dear Lauren,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room, good breakie, everything seemed new n priced well
Stayed 1 night in May 2024
Response from Nishant on 14 May 2024
Dear David,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Steve

Travelled with group
I liked everything about the stay very satisfied
Stayed 1 night in May 2024
Response from Nishant on 13 May 2024
Dear Steve,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Sarina

Liked: Amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2024
Response from Varsha on 12 May 2024
Dear Sarina,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a great stay
Stayed 1 night in May 2024
Response from Nishant on 13 May 2024
Dear Maureen,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the kitchenette is usable, and there is access to BBQs and outdoor seating spaces. The pool is clean and salt water. The rooms are clean, functional, have enough space, and many things have been thought of that I find convenient. For example the desk is on wheels so it can be moved to whatever location is best. There is ample storage. The couch has a nice reclining option and there are many options for surfaces to use. This is now my preferred hotel to stay at in Brantford.
Stayed 3 nights in May 2024
Response from Nishant on 9 May 2024
Dear Danielle,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Fouad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and good size.
Stayed 2 nights in May 2024
Response from Nishant on 6 May 2024
Dear Fouad,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish cribs were available for families with infants. I didn't like that I had to get up numerous times to open the door because kids were running up and down the hallway and banging on my door. Aside from that the hotel was clean and the staff were friendly.
Stayed 2 nights in May 2024
Response from Nishant on 6 May 2024
Dear Naomi,Thank you for taking the time to let us know about your experience while staying with us. Your experience of unpleasant is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared the ratings and the experience with the with the concern team members to ensure the necessary actions are in place .I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Sarina

Liked: Cleanliness, amenities
Honestly, you can never go wrong with this hotel. It has never disappointed. The rooms are great. You have a mini kitchen for the same price as a regular room. laundry facilities open 24 hours Updated machines that Aren’t ridiculously priced The breakfast is phenomenal and the south of super friendly. Also, might I add the cleanliness is definitely up to par.
Stayed 1 night in May 2024
Response from Hotel Management on 2 May 2024
Dear Sarnia, On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Jeffrey

Stayed 1 night in May 2024

10/10 Excellent

Emily

Travelled with family
Liked: Amenities
Great rooms with full kitchen.
Stayed 1 night in Apr 2024
Response from Nishant on 29 Apr 2024
Dear Emily,On behalf of the entire hotel team, I want to thank you for choosing TownePlace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.With regards to the staff service if you please elaborate your unpleasant experience to put in the necessary measure in place to enhance the services. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Pamela, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Property feels safe and breakfast was great
Stayed 3 nights in Apr 2024
Response from Nishant on 22 Apr 2024
On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites By Marriott in Brantford for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Apr 2024
Response from Nishant on 18 Apr 2024
Dear Paula,On behalf of the entire hotel team, I want to thank you for choosing Towneplace suites Brantford and conference centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lorne

Stayed 1 night in Apr 2024
Response from Nishant on 18 Apr 2024
Dear Lorne,On behalf of the entire hotel team, I want to thank you for choosing Towneplace suites Brantford and conference centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quietl Located in an industrial area but close to family’s home 10 minutes away.
Stayed 4 nights in Apr 2024
Response from Nishant on 10 Apr 2024
Dear Charmaine,On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites Brantford and Conference Centre for your stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by what a great room this was for the price. Clean and quiet, but also unusually well equipped with full kitchen.
Stayed 1 night in Apr 2024
Response from Nishant on 9 Apr 2024
Dear Aaron,On behalf of the entire hotel team, I want to thank you for choosing TownePlace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Dragana

Travelled with family
Great
Stayed 1 night in Apr 2024
Response from Nishant on 8 Apr 2024
Dear Dragana,On behalf of the entire hotel team, I want to thank you for choosing TownePlace Suites Brantford and Conference Centre for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nishant on 18 Mar 2024
Dear Claudia,On behalf of the entire hotel team, I want to thank you for choosing Towneplace suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Natalie

Liked: Property conditions & facilities
The toilet ran all night. On the first day there was a garbage right by the elevator that sat there from when I arrived and was still there when I left. On the second day dirty sheets sat outside of rooms from when I got home at 5 pm and were still there when I left at 10 am. Just didn’t give me a comfort of cleanliness. When I checked in I waited about 10 minutes for someone to appear to do check in.
Stayed 2 nights in Mar 2024
Response from Nishant on 13 Mar 2024
Dear Natalie,Thank you for taking the time to let us know about your experience while staying with us. Your experience of unpleasant is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared the ratings with the with the hotel leadership team to ensure the necessary actions are in place .I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy check in, clean and large rooms and great location!
Stayed 1 night in Mar 2024
Response from Nishant on 4 Mar 2024
Dear Melissa,On behalf of the entire hotel team, I want to thank you for choosing TownePlace suites Brantford and Conference your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While quiet time was set for 9PM, there were hoards of kids running up and down the hallways being obnoxious and carrying on. This was well after 1030PM as their parents gathered in the lobby (presumably a hockey or basketball team). Tried contacting the front desk three times with no answer… my husband finally went down and asked them to do something about the noise. He was told they would send security up. Did not get any quieter and it was next to impossible to get into a deep sleep.
Stayed 1 night in Feb 2024
Response from Nishant on 26 Feb 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience of unpleasant is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Request you may provide the details of the charges, can look into it. I have shared the ratings with the with the hotel leadership team to ensure the necessary actions are in place.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nishant on 21 Feb 2024
Hi Michelle,On behalf of the entire hotel team, I want to thank you for choosing TownePlace suites by Marriott in Brantford for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms
Stayed 1 night in Feb 2024
Response from Nishant on 20 Feb 2024
On behalf of the entire hotel team, I want to thank you for choosing Townplace suites by Marriott in Brantford.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nishant on 17 Jan 2024
Dear Carol,On behalf of the entire hotel team, I want to thank you for choosing Townplace Suites Brantford and Conference Centre for your stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great checkin service, central lication
Stayed 1 night in Jan 2024
Response from Nishant on 15 Jan 2024
On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites Brantford and Conference Centre for your stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nishant on 15 Jan 2024
On behalf of the entire hotel team, I want to thank you for choosing Towneplace Suites Brantford and Conference Centre for your stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient
Stayed 1 night in Dec 2023
Response from Nishant on 11 Jan 2024
Hi Nick,Thank you for choosing Townplace suites Brantford and conference center for your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nishant on 28 Dec 2023
Dear Blair,On behalf of the entire hotel team, I want to thank you for choosing Townplace suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice, would recommend to anyone.
Stayed 1 night in Dec 2023
Response from Nishant on 27 Dec 2023
Dear Peggy,On behalf of the entire hotel team, I want to thank you for choosing Townplace suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a great price. Staff were nice. Clean room, nice lobby, comfortable beds! Only complaint was the room was so hot when we got in!
Stayed 1 night in Dec 2023
Response from Nishant on 7 Dec 2023
Hi Katherine,On behalf of the entire hotel team, I want to thank you for choosing Townplace suites Brantford and Conference center for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Aminmohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location off the highway, the distance to Paris Ontario and Brantford
Stayed 1 night in Nov 2023
Response from Hotel Management on 28 Nov 2023
I want to thank you for choosing Townplace suites Brantford and conference center for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nishant on 15 Nov 2023
Dear Paul,Thank you for taking the time to let us know about your experience while staying with us. Your experience of unpleasant is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared the ratings with the with the hotel leadership team .I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

FAROOQ

Liked: Cleanliness
Very nice and very helpful
Stayed 5 nights in Nov 2023
Response from Hotel Management on 13 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Townplace suites Brantford and conference center for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on 29 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Townplace suites Brantford and conference center for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nishant on 23 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Townplace suites Brantford and conference center for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Donna, Atlanta

Stayed 4 nights in Sep 2023
Response from Hotel Management on 7 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Townplace suites Brantford and conference center for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite reasonably priced and we love the convenience of a suite
Stayed 1 night in Oct 2023
Response from Hotel Management on 16 Oct 2023
On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2023
Response from Hotel Management on 15 Oct 2023
On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and large rooms. Location is a little isolated from amenities.
Stayed 2 nights in Oct 2023
Response from Nishant on 11 Oct 2023
Dear Sylvie,On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nishant on 11 Oct 2023
Dear Julius,On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nishant on 10 Oct 2023
Hi Martha,On behalf of the entire hotel team, I want to thank you for choosing Townplace Suites Brantford and Conference Centre for your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Marcus, South Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nishant on 4 Oct 2023
Dear Marcus,On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Hope we welcome you back with us soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nishant on 3 Oct 2023
Dear Paul,On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway.Very quiet.
Stayed 1 night in Sep 2023
Response from Hotel Management on 2 Oct 2023
On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Rayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nishant on 26 Sept 2023
Hi Rayne,On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Loric

Stayed 2 nights in Sep 2023
Response from Nishant on 25 Sept 2023
On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable and clean. Although I was only there for one night and didn’t have the opportunity to make use of them, the kitchen facilities were excellent. The front desk staff were efficient, pleasant and friendly.
Stayed 1 night in Sep 2023
Response from Hotel management on 24 Sept 2023
On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Greg

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms. Friendly staff. The only issue we had was, the fan did not work in the bathroom, leaving it steamy after a shower. Also, no cable TV in the bedroom, only local channels.
Stayed 1 night in Sep 2023
Response from Nishant on 25 Sept 2023
On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team for the necessary action . Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
A nice pleasant hotel...we will be back.
Stayed 1 night in Sep 2023
Response from Nishant on 20 Sept 2023
Hi Michel,On behalf of the entire hotel team, I want to thank you for Choosing Townplace Suites Brantford and Conference Centre for your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.