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"Room was kept clean daily. "

"Breakfast buffet was acceptable. Convenient. "

"Check in closed at 4pm - it seems a little early for people who are travelling. Reception had been informed we would arrive later than 4pm and a parking spot was booked. On arrival we received an envelope with our details. A parking place had NOT been reserved as requested. Emergency receptionist was contacted but told that no reservation had been made and the car park was full. We had to park in a nearby paid parking station. On checking out I was informed that a parking spot HAD been reserved for us. I was assured the parking fee would be removed from our bill. On arrival at our room our room keycard did not work. The duty manager was notified and arrived 30 minutes later to resolve the issue. Once in our room, everything was great, nice room with good amenities. I would be happy to recommend the property as it is very central with good amenities. It would have been even better if the administrative aspects had run more smoothly as we had travelled nearly 5hrs so the delays were somewhat frustrating. Regards Miriam "

"Handy for Te rapa with lots of facilities"

"Driving in it looks a bit average but we had our townhouse upgraded. Room was clean and heaps of space, quiet and close to supermarket, cafes - really good value for money "

"Nice, tidy place. "

"The hotel staff gave a congested parking lot just in the corner of building pillar, despite there were lots of empty and easy parking lot. Besides, paying $20 extra for parking, I got narrow parking lot and car's mirror struck on pillar edge. The room was in the corner side, but it was shown different room while I booked for it. The strong scent was being used into room and I struggled to tolerate it. Additionally, that room was not quiet, some noise was coming from aircon and noise of a machine from outside of this building for the whole night. Overall, the experience was really awful."

"Very clean good service"