Garden

Reviews of Astra Motor Lodge

3 out of 5
Astra Motor Lodge
47 Kahikatea Drive, Melville, Hamilton

Reviews

9.4

Exceptional

Rating 10 - Excellent. 153 out of 205 reviews" "
Rating 8 - Good. 37 out of 205 reviews" "
Rating 6 - Okay. 13 out of 205 reviews" "
Rating 4 - Poor. 2 out of 205 reviews" "
Rating 2 - Terrible. 0 out of 205 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the daily clean. Thank you. Will stay again
Stayed 3 nights in Apr 2024

6/10 Okay

Hamish

Liked: Staff & service, property conditions & facilities
The staff were very good and unobtrusive. The coffee and tea supplies weren't replenished daily which was a disappointment. The bed was remade which was a pleasant surprise
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely place. Thankyou
Stayed 1 night in Feb 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights, bit too long when weather not good, pretty enclosed inside no outlook.
Stayed 3 nights in Feb 2023

8/10 Good

Anthony

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, comfy beds, awesome shower, lovely cleaning staff...affordable accommodation 👌
Stayed 3 nights in Oct 2022

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check-in, clean and well appointed room, easy parking and quiet. Will stay again!
Stayed 1 night in Oct 2022

4/10 Poor

Eric

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
nOTHING MUCH
Stayed 1 night in Sep 2022

10/10 Excellent

Eric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2022

6/10 Okay

Quentin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place to stay. Only downside is the (road) noise - yes we did have the windows closed. Not a show stopper but something to be aware of.
Stayed 2 nights in Jul 2022

10/10 Excellent

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exemplary. Really appreciate the kindness and care shown. Would recommend to others.
Stayed 4 nights in Jul 2022
Response from Rachel on 19 Jul 2022
Thanks for your feed back we are pleased your stay was comfortable.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. All the above!
Stayed 1 night in Jun 2022
Response from Rachel on 19 Jul 2022
Thanks for the feed back we appreciate you staying with us and are pleased your stay was comfortable.

10/10 Excellent

Terry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very handy to Waikato Hospital which was why we chose this motel. It is on a main road so a bit noisy but our unit had double glazing which made it somewhat quieter.
Stayed 1 night in May 2022
Response from Rachel on 19 Jul 2022
Thanks for your feed back and we are appreciate you staying with us.

8/10 Good

Antony John

Liked: Staff & service, amenities
All good
Stayed 1 night in Mar 2022

6/10 Okay

Shannon

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
On check in I Had to wait outside for roughly 10min for someone to return and open up. Not a huge deal I suppose. When I actually went into the room later that evening it was so hot and there was no aircon remote. The front desk was closed (earlier than actually listed on their hours) so was unable to complain. We had to sleep with all windows open and the back door open for part of the night, not impressed at all. Also the tv in the second bedroom didn’t work so kids were unable to use this when wanting to relax. Part of the window frame was lying against wall too.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
room was tidy and clean,road noise was a bit of an issue but not to bad,hot water in shower kept going cold
Stayed 1 night in Jun 2021

8/10 Good

Nives

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Spacious
Spacious room with kitchenette and modern extra large shower, comfortable bed. Some noise from the road but not too loud. New World is close by. The motel is located near Hamilton Lake (beautiful place to visit) and not far from Hamilton gardens. Great place for breakfast is Cafe Kirk.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms exactly what we needed, easy to find. Will definitely be back if needed.
Stayed 1 night in May 2021
Response from Rachel on 10 May 2021
We are glad we could provide you with a comfortable stay and appreciate your feedback. Thanks

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation for my needs. Friendly and helpful staff.
Stayed 4 nights in Apr 2021
Response from Rachel on 10 May 2021
Thanks for the feedback and we are please your stay was comfortable.

10/10 Excellent

aiga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Rachel on 10 May 2021
Thanks for the feedback and we are please your stay was comfortable.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to feel welcome. Loved the feel of the room. Very clean. No fault
Stayed 3 nights in Mar 2021
Response from Rachel on 10 May 2021
Thanks for the feedback and we are please your stay was comfortable.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly what i needed for my family of four. Very comfortable and very affordable. Highly recommended.
Stayed 2 nights in Mar 2021
Response from Rachel on 10 May 2021
We are happy you had a comfortable stay and appreciate your feedback.Thanks.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, was quite and spacious. Close to the hospital and town
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location for Braemar hospital
Stayed 1 night in Feb 2021

10/10 Excellent

Pianika Young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel - big rooms - very clean with awesome bathroom
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2020

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

toshi, whitianga

Travelled with family, Business traveller
Liked: Cleanliness
The room was clean with reasonable items to stay comfortably. But there were a few flies in the room and they were nuisance till I could kill them all. The yellow line marked two parking lots seemed to be for handicapped people. But no clear sign.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
I was staying to visit my mother in hospital. Very easy walk to Waikato. Very comfortable bed. Good bathroom. Other facilities average but clean and good heating. I didn’t like the smell of cleaning products or maybe air freshener, but I am sensitive to this.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On State highway so lots of traffic noise but we knew there would be some when we booked.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel to stay at, room was presented nicely with a nice bathroom, just a shame we werent ther long enough to give the spa bath a whirl.
Stayed 1 night in Dec 2019
Response from Vero on 1 Jan 2020
Thank you for your feed back we appreciate you taking the time and we are glad your stay was comfortable and pleasant.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and great location. Clean and tidy lovely staff. Who show you to your room.
Stayed 1 night in Dec 2019
Response from Vero on 11 Dec 2019
Thanks we appreciate your feedback and are pleased you enjoyed your stay.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom basin very little room to put your toiletries down
Stayed 2 nights in Nov 2019
Response from Vero on 11 Dec 2019
Thanks, we appreciate your feedback and we are sorry the hand basin was not of sufficient size for you but difficult to change at this stage.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, with a lovely quiet room and a very comfy bed
Stayed 1 night in Oct 2019
Response from Vero on 2 Nov 2019
Thanks for your feed back and we are glad you had a pleasant stay. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Vero on 30 Sept 2019
Thanks for your feed back we are pleased your stay was pleasant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great for our visit everything was clean and well presented
Stayed 3 nights in Sep 2019
Response from vero on 22 Sept 2019
Thanks for your feedback we appreciate your time and are glad you had a pleasant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's within walking distance to Waikato Hospital. Comfortable and clean.
Stayed 1 night in Sep 2019
Response from vero on 22 Sept 2019
Thanks for your feedback we appreciate your time and are glad you had a pleasant stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a nice kitchen, bedroom and bathroom. The carpet was rather worn and dated but the room was still very nice.
Stayed 1 night in Sep 2019
Response from vero on 22 Sept 2019
Thanks for your feedback we appreciate your time and are glad you had a pleasant stay.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked that it had double glazing to block road noise
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff helpful and friendly Good location for hospitals
Stayed 5 nights in Jul 2019
Response from Vero on 21 Aug 2019
Thanks for the feedback we appreciate your comments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Professional & friendly service. Very clean comfortable place.
Stayed 1 night in Aug 2019
Response from Vero on 21 Aug 2019
Thanks for your feedback we appreciate your comments

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy with road noise. Even though there is double glazed windows the front door lets in alot of sound. If you want a quiet night you wont get it here
Stayed 1 night in Aug 2019
Response from Vero on 21 Aug 2019
Thanks for your feedback we appreciate your comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Vero on 21 Aug 2019
Thanks for your feedback we appreciate your comments

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect Couldn’t be any better I enjoyed my stay with them
Stayed 1 night in Jul 2019
Response from Vero on 21 Aug 2019
Thanks for your feedback we appreciate your comments