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Reviews of Steigenberger Hotel Treudelberg

Steigenberger Hotel Treudelberg
Lemsahler Landstr. 45, Hamburg, HH

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews" "
Rating 8 - Good. 361 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kai-Nicolas

Stayed 1 night in Jun 2023

10/10 Excellent

Frederick

Stayed 2 nights in Nov 2022

6/10 Okay

Angus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good property but resteraunt closed each night due to events
Stayed 4 nights in Sep 2022
Response from Daniela Duwensee on 25 Oct 2022
Dear Angus,we are very sorry that the Lemsahler has closed.The restaurant was closed for restructuring not for an event. But the Bistro 19 was open in these times. The Lemsahler opens again on November 15th. We would like to apologize for the inconvenience.All the best and kind regards,Daniela DuwenseeAssistant to the General Manager

10/10 Excellent

Thomas E

Stayed 1 night in Sep 2022

10/10 Excellent

Clive, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a warm welcome by everyone we met at the hotel, the service was excellent, the hotel facilities were very impressive and kept in immaculate condition, our room was very comfortable and spotlessly clean. Thank you for a very enjoyable week.
Stayed 7 nights in Sep 2022
Response from Daniela Duwensee on 26 Sept 2022
Thank you very much for your review. We are happy that you had such a great time.Hope to see you soon in hamburg.Regards,Daniela DuwenseeAssistant to the General Manager

10/10 Excellent

Kulbinder

Stayed 2 nights in Jul 2022

10/10 Excellent

Rahmatullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever hotel I have stayed.
Stayed 4 nights in Jul 2022
Response from Daniela Duwensee on 26 Jul 2022
Such a great review-thank you Rahmatullah! We look forward to your next visit. Kind regards, Daniela Duwensee Assistant to the General Manager

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanstastic
Fantastic stay
Stayed 4 nights in Jan 2022
Response from Daniela Duwensee on 8 Feb 2022
Thank you, hope to see you soon! Regards, Daniela Duwensee General Managers Office

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the property. I found the facility very clean, the food is excellent, and the staff welcoming
Stayed 5 nights in Nov 2021
Response from Thank you on 1 Dec 2021
Dear Christine, thank you very much for your Feedback. It's great that you had a nice stay with us. Kind regards and stay healthy Daniela Duwensee Assistant to the General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the outskirts of Hamburg with a golf course and a pool.
Stayed 13 nights in Jul 2021
Response from R. Schimmelpfennig / sales & marketing on 19 Sept 2021
… we are happy, you had a great time with us. Thanks for the positive feedback !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel- the awesome breakfast, friendly staff, the ultra clean room and the common areas.
Stayed 4 nights in Aug 2021
Response from R. Schimmelpfennig / sales & marketing on 19 Sept 2021
..great thanks for this positive feedback !

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like the facilities about the hotel like things to do golf spa and so on but i did not like how staff communicate to guest especially when u dont know how to speak German but u just wanna go Germany for holidays. I dont like the fact that u have to walk a long distance to find the pool . The bed was too hard and they give u two small cover which was really bad especially if u are travelling with ur partner.
Stayed 3 nights in Jan 2020

8/10 Good

Per

Stayed 1 night in Jul 2019

8/10 Good

Miss R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. The breakfast was fantastic. Aircon wasn’t good but they gave us two fans. I would have liked tea and coffee making facilities in the room. Some parts of the hotel needs a refurb but that begins next week I believe. Overall a good hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience. Will be visiting again soon for sure.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Room not ready when promised, air conditioning did not work to a satisfactory standard
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfortable, highly recommended.
This is a great hotel. I've used it many times. Very convenient for Hamburg airport and easy to get to local rail link into the city centre. Plenty of car parking, great gym, polite and friendly staff, lovely room and amenities. If you need something close to the airport but don't like airport hotels then I thoroughly recommend this hotel. Only one "problem" though - it's very popular and not always available for my stays when I visit Hamburg.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique property in almost country setting but close to shopping and restaurants! 9 holes golf course. The original bldg from 1927 is closed since 3 April but all other blds are fully functional and staffed! Great service and amenities, very friendly multi language personnel! No complaints at all, only kudos!
Stayed 2 nights in Mar 2019

10/10 Excellent

Vis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. But it’s a bit far from Hamburg city center. It is a country club. There is another steinberger hotel by the river in the city center, which also looked quite good (from the outside). Note that you can take a S Bahn and a local bus to get to the hotel from Hamburg central station if you don’t want to take a cab.
Stayed 1 night in Dec 2018

10/10 Excellent

W Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another stay at the Treudelberg
The service and personnel were exceptional, friendly and accommodating.The hardness/softness of the mattress was quickly remedied, which makes a big difference in a longer stay. The swimming pool and saunas were, as always, a welcome rejuvenation experience. One can walk through the adjacent nature preserves and overlook the golf course to relax. Plenty of parking helps. The buffet breakfast is extensive although also expensive, but the restaurant quality is very good.
Stayed 5 nights in Dec 2018

10/10 Excellent

Larry, New York

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel in a lovely park with great breakfast and friendly staff. Indoor pool rather large, state of the art gym.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

10/10 Excellent

Hamed, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!
Everything was good! A+
Stayed 2 nights in Oct 2018

10/10 Excellent

Edmond, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel is beautiful and quiet. Breakfast was delicious. Spa and sauna are great too.
Stayed 2 nights in Oct 2018

10/10 Excellent

yaron, חיפה

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice hotel.ig rooms.no air conditioning. Very good breakfast.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

A very nice country side and golf club hotel located about 15-20 minutes from Hamburg airport - surrounded by golf course and with all amenities such as pool, spa etc. Rooms are spacious and modern.
Stayed 2 nights in Aug 2018

10/10 Excellent

Kristianne

Wellness time for family
The front staff was very friendly and accomadating and even gave our 3 year old a little gift, how special! the wellness area was relaxing :-)
Stayed 4 nights in Aug 2018

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all round
The whole experience was very nice, I especially liked the restaurant which was excellent
Stayed 1 night in Aug 2018

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool area

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Excellent parking and close proximity to Hamburg Airport without suffering from aircraft noise. Superb gym and spa facilities.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel. Well placed for the airport and easy for Poppenbuttel S-Bahn station too. Good gym, clean, well appointed bedroom with plenty of space. Easy parking.

10/10 Excellent

Roger, Horsham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and a good location
Set in a highend suburb north of the airport. Fantastic spa set in lovely grounds that includes at least two golf courses.
Stayed 2 nights in Feb 2018

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wifi was really bad Aircon did not work Towel heater did not work
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and the room was spacious and comfortable
Stayed 1 night in Aug 2017

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice hotel if you are a golfer and you want to stop in the way to any of the Nordic countries. Room size was good for a crib and bed was really comfortable, it was short but pleasant stay, club house food is good quality price.
Stayed 1 night in Jul 2017

10/10 Excellent

Bobur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with the family
It was a fantastic stay with the family. The area surrounding the hotel is beautiful (we really enjoyed our walks through the park of the golf course), staff is courteous, the restaurant is great. The room (junior suite) was spacious, clean and modern.
Stayed 1 night in Jul 2017

10/10 Excellent

John, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly and nice hotel in a good area.
A beautiful and comfortable hotel in a convenient area close to transport links. The staff are very friendly and helpful. The rooms are bright and spacious. We enjoyed the leisure facilities and the grounds around the golf course. The breakfast was good and plentiful. They always make you feel welcomed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location on golf course

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location outside city center
We choose this hotel due to it's location near a wedding we were attending. The location was great if you enjoy golf, hiking or a stay out side of city center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Lori, L.A., California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience! The only negative thing I could think of is there is no air conditioning, and we had a couple of hot nights.

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel.
Great staff, rooms, food and pool. Would love to stay again.

10/10 Excellent

Sarah, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
We booked because of the pool and we were not disappointed. The hamburger at the bar was delicious.

8/10 Good

Torgeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort