Hotel du Nord Alster offers upscale comfort with a welcoming lobby fireplace. Guests can borrow bikes to explore Hamburg-Nord, access WiFi throughout, and receive personalized tour assistance from the multilingual staff, known for their attentive concierge services.
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 24.00 for adults and from EUR 8.00 for children
Covered self-parking fee: EUR 22.00 per night (in/out privileges)
Pet fee: EUR 30.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Hotel du Nord Alster pet-friendly?
Yes, Hotel du Nord Alster allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 30.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Hotel du Nord Alster?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel du Nord Alster on 25 May 2026 start from ₹8,832, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel du Nord Alster?
Self-parking is available for EUR 22.00 per night.
What time is check-in at Hotel du Nord Alster?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM.
What time is check-out at Hotel du Nord Alster?
Checkout is at noon.
Where is Hotel du Nord Alster located?
Located in Hamburg-Nord, this boutique hotel is within a 15-minute walk of Alster Lakes and Mundsburg Center. Stadtpark and NDR Elbphilharmonie Orchestra are also within 2 miles (3 km). Mundsburg U-Bahn is 17 minutes by foot and Uhlandstrasse U-Bahn is 21 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Unser Zimmer wat sehr sauber, sehr komplett eingerichtet und einfach schön (vor allem auch die Dachterasse).
Der absolute Topper war das Frühstück. Dafür muss man sich einfach Zeit lassen. Alles was das Herz begehrt wurde angeboten und die Bedienung war auch sehr freundlich.
Das Hotel hat dazu beigetragen das wir ein unvergessliches verlängertes Wochenende in Hamburg hatten.
Rigtig fint hotel i en flot stil. Ligger i et lidt afsides område af Hamburg så der var ikke meget larm og det er virkelig flot og hyggeligt. Området har mange lækre spisesteder. Vi parkerede gratis lige uden for hotellet.
You feel at home so precise and meticulous to follow your request.
Assad
Stayed 1 night in Dec 2021
Verified
6/10 Okay
Verified traveller
20 Nov 2021
Disliked: Cleanliness
When I arrived, there was only one set of pillows, blanket and towels even though I booked a double room. The room had a weird smell, the bathroom had mold. The shower head did not quite fit into the holder, so taking shower was also an unpleasant experience.
I was highly disappointed.
Nice quiet hotel in the heart of a great neighborhood full of restaurants and shops in walking distance. Room was small but comfortable. Internet was out during my stay but fortunately I was just passing through.
Emma
Stayed 1 night in Oct 2021
Verified
2/10 Terrible
Dominic
14 Sept 2021
Liked: Cleanliness
Disliked: Staff & service
Leider unerwartet ein ganz schlechter Aufenthalt.
Das Hotel wurde u.A. wegen des Parkplatzes gebucht, um der angespannten Parksituation zu entgehen. Der Parkplatz war komplett besetzt, Parkplatzsuche in der Gegend eine Katastrophe.
Beim Einchecken wurde mein Schweizer COVID pass (international gültig) nicht anerkannt, da die Kombination aus Genesung und anschließender 1-facher Impfung nicht bekannt war. Erst nach langer Diskussion konnten wir einchecken.
Das Zimmer im Erdgeschoss hat eine Fensterfront durch die man direkt auf eine Mauer in 50cm Entfernung schaut, der Himmel ist nur zu erahnen.
Alles in allem leider ein sehr enttäuschender Aufenthalt
Nettes Hotel in schönem Wohnviertel. Nahe der Alster, Abseits der Touristenströme jedoch mit Bus gut an die Innenstadt angebunden
Markus
Stayed 2 nights in Jul 2020
Verified
6/10 Okay
Anna
31 May 2020
Disliked: Cleanliness, staff & service
disappointing experience.
The experience was disappointing.
Upon arrival, there was a huge spider in the room.
The floor in the bathroom had blue stains from the cleaning gel. The stains were there even after 3 nights of our stay which means no one cleaned the bathroom while we were there. When we returned to the hotel at 11 pm on our last night, we didn't have ANY towels, the reception was closed and we couldn't reach anyone.
That never happened to me before even in 2* hotels.
That is unacceptable experience for a hotel which claims to have 4 stars.
Anna
Stayed 3 nights in May 2020
Verified
6/10 Okay
Mario
15 Mar 2020
Bewertung
Mittelmäßiges Hotel, in dem alles in allem Ok war.