Search Family-Friendly Hotels in Hamburg

" Room was good. Staff (Sky) was wonderful!!! We LOVED him! He maxe check in sooo much fun! "

"They do not have air-conditioning in winters. So no matter how hot the room is, you cannot help it."

"Affordable and comfortable. Perfect for my quick trip. Quick drive into NYC so great location. Minor updates needed, but the staff were so nice and helpful. "

"Poor breakfast offering. Room thermostat didn't work on arrival. Had to get help to get it working. All soap and shampoo dispensers in bathroom were empty"

"Clean large room. Great bed and kitchen area. "

"No complaints about the room or amenities. "

"Clean room house keeping ladies were and is an amazing staff, nice hotel but key cards didn’t work and checking out girl was terrible front desk deanna I think her name she was inhospitable , she’s rude doesn’t know how to talk to people I guess that’s why she doesn’t answer the phones and noncompliant when we ask about late checkout her answer was no we busy full !!! , the breakfast was terrible, the noise from the highway and the next door slamming the door our room shook I pay one night for a business meeting that was delayed a bit and we asked for a couple more hours and was turned down . I’m glad because we won’t be going back!!"

"We tired to check in to our room just before 11pm, the code was incorrect. We went back to the lobby and by sheer luck a person who worked there ran into us. He was able to call someone to get the correct code. Customer Service is not bad it’s just not there at all. You are on your own. "

"Very disappointed in this hotel. To begin, this property does not have an elevator. We were given a room on the second floor, and my father-in-law had to climb a steep, concrete staircase and we had to drag all of our luggage up. This is the only time I've seen a hotel with more than one floor not have an elevator. In the room, the TV remote was not working properly. I called the front desk and they said someone would be up shortly to help resolve the issue. No one came and after an hour, I just gave up. The breakfast was ok. It was just like any other hotel breakfast. Nothing special, but not bad. Just not a lot of hot choices."